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1098 comments found

Ginnie Purchased

Hi,

Last update 13 january 2015, but still not compatable with WooCommerce? Too bad! Is there anyone who has edit the theme allready? I would like to have that one. :-) Thank you.

Chimpstudio

Hello @ Ginnie. Thank you for the feed back and pushing us to do the woocommerce, but I am afraid it is not in plan at the moment.

Hello I am running ROckitTheme Version 1.6 How do I update it? and does the update fix the problem of the Theme Options / Footer / SAVE button always freezing and not making any saves?

AND MORE IMORTANTLY: What data will I lose if I perform an update to the Theme? cheers

Chimpstudio

All theme folders need to replaced. Once again, please do not forget to make back up of your theme files first.

Default-user

cheers for that

Chimpstudio

Have good time ahead. Cheers :)

joax Purchased

I have a problem.. somehow the featured images het loaded three times.. have you encountered this before?

http://www.bassta.nl/half-kermis-met-coverband-bassta/
Chimpstudio

Could you please give email address that you used to create the ticket or send email? I will track the email from it and will respond accordingly. There is no pending email in my inbox.

Chimpstudio

Your ticket ID is 818. Please open the support the support site at http://www.chimpgroup.com/support and check the status. Update the same ticket if it is pending response.

i tried uploading this and it failed. Why?

Chimpstudio

Have you imported demo data? There would xml file of demo, import that file and it will look like demo.

Default-user

oh goodness i don’t know how to import that just import to theme n the ftp?

Chimpstudio

Please go to item support page and ask support team to help you in this matter.

wesbuck Purchased

I had to add this as a temporary fix to remove the error message “NO RESULTS FOUND.” from the home page slider area

.home .box-small.no-results-found { display: none; visibility: hidden; }

Is there a real fix for this?

Default-user
wesbuck Purchased

and how do I get rid of this “full width, left sidebar, right sidebar” thing without having to modify the theme?

Chimpstudio

Please create a ticket via item support page and provide your url and login details, support team will resolve the issues for you.

I tried to open a new ticket but apperars this message, i try to autenticate, but i get an error message

Pleae note that you have already created ticket # 640393 against this purchase code. Please open the exsiting ticket and write your question by clicking here.

Chimpstudio

You do not need to open a new ticket, update the previous ticket and write down your issues in there. It will reach to support team.

Default-user

Whan i try to open previous ticken i get this message error: Authentication error – try again!, and now?

Chimpstudio

Could you please give me ticket ID which is giving you this error?

I am interested in buying this theme, but would like to know if you could design a plugin to work with it as an extra job, I have sent you a message from your profile page with more information days ago and have not yet received a response.

Can you please check for that message and reply to it?

Thanks.,

Chimpstudio

Hello @ getMobilised. Email has been replied positively. Please check your inbox.

Hi there, I would like to know how to change the background color of the body and the text. Is there no custom css section, right? And how can I remove the header featured image from post page? Please advise.

Chimpstudio

Background color can be changed from theme options. Featured image from page or post detail from back-end page.

Hi there… i have installed the theme but over the last few days the twitter widget is displaying an error intermittently, error below

Warning: Invalid argument supplied for foreach() in /homepages/37/d524374149/htdocs/v2/wp-content/themes/rockit/v2/includes/widgets/cs_twitter_widget.php on line 95

any thoughts on how to resolve!

Dunk

Chimpstudio

I haven’t seen such error on the given link, as you have mentioned above. It will be great if you will send the screenshot & the exact link.

Default-user

Hi guys, thanks for the quick reply, will email a screen shot now, as i said it is intermittent

Chimpstudio

Thank you for your kind cooperation.

Hi is the template ready and compatible for WordPress 4.1.2 that is now available ?

Chimpstudio

Hello @ MEMT-NETWORK. No, it is not ready for the latest wordpress yet.

Tommyland Purchased

Cannot figure out why the main slider is not working. Seems when you add photos to the main slider, they never save correctly >> http://myhalloweenland.com/

Chimpstudio

The theme has not been updated to version 4.2. We are already working on it. You will soon receive notification regarding updated version,

Tommyland
Tommyland Purchased

Ok, thank you

Chimpstudio

You are welcome. :)

Tommyland – I am suffering the identical same problem as you. What WordPress version are you using? Is it 4.2 by chance?

Chimpstudio

The theme has not been updated to version 4.2. We are already working on it. You will soon receive notification regarding updated version,

Default-user

I thought that might had been the case. Many thanks for the confirmation.

Chimpstudio

Thank you for your input.

Tommyland Purchased

Any solutions yet???? Cannot figure out why the main slider is not working. Seems when you add photos to the main slider, they never save correctly >> http://myhalloweenland.com/

Chimpstudio

This is the issue, you need to wait till we update the theme to wordpress 4.2. It will be available for download in next 48 hours.

Tommyland
Tommyland Purchased

Ok thank you for responding Please let us know when the update is available! :)

Chimpstudio

It is updated. Get the latest version from themeforest downloads section and update the theme. Everything will be fixed.

artist01 Purchased

Hello, the slide has stopped working since the last update to Wordpress. Wordpress 4.2.

what to do?

Cest regards

Chimpstudio

Have you updated them3 along with wordpress? Pleas eget the latest version from themeforest downloads section and update your theme as well, slider issue will be resolved.

artist01
artist01 Purchased

Ok, thank you

Chimpstudio

You are welcome. I hope things are in line for you.

eesyees Purchased

Good Day Rock Theme Guys, Is there already an indication when the new WordPress 4.2 update for this theme is available – as the main page silder is NOT working in the new WordPress update. THANK YOu very much in advance EES

Chimpstudio

It has been made compatible already. Please get the latest theme files from your themeforest Downloads section and update your theme.

Hello,

Since the WordPress update to v.4.1.3, I am no longer able to edit any of the pages as the visual editor is no longer working and neither are the theme options. I have updated the theme to the latest version and I have tried disabling all plugins, which didn’t make any difference. I can only get it to work by disabling the Rockit Now theme. Please could you advise? I am now running WordPress on the latest version (v.4.2).

Many thanks,

Andrea

Default-user

Thank you

Chimpstudio

You are welcome.

Default-user

Hello, the visual editor still isn’t working my end – is there another update available please?

My slider broke with WordPress 4.2.1 and I downloaded the newest version. However, I can’t seem to create a ticket as I get a message saying I already have a ticket number associated with my purchase code.

I really need some help in how to install the new version without wiping out my existing data.

Chimpstudio

You are awesome. :) What kind of over write issue you are facing? I will answer accordingly.

Default-user

Well I felt a bit stupid when I realized the actual theme zip was packaged inside the main download zip. But anyway, I am trying to install it from the WordPress Dashboard/Appearance/themes/ and get the error message that the directory rockit already exists and the installation fails.

“Destination folder already exists. /hsphere/local/home/plasticonion/plasticonion.com/wp-content/themes/rockit/ Theme install failed.”

So I image the only other way to install would be to unzip the files and use FTP?

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

my slider isn’t working with the new update. Please help!!!

Default-user

the site im talking about it www.yieldedmusic.com

Default-user

help please

Chimpstudio

Are you uploading zip package via ftp? Please unzip the package first and then upload it via ftp.

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