1087 comments found

Ginnie Purchased

Hi,

Last update 13 january 2015, but still not compatable with WooCommerce? Too bad! Is there anyone who has edit the theme allready? I would like to have that one. :-) Thank you.

Chimpstudio

Hello @ Ginnie. Thank you for the feed back and pushing us to do the woocommerce, but I am afraid it is not in plan at the moment.

Hello I am running ROckitTheme Version 1.6 How do I update it? and does the update fix the problem of the Theme Options / Footer / SAVE button always freezing and not making any saves?

AND MORE IMORTANTLY: What data will I lose if I perform an update to the Theme? cheers

Chimpstudio

All theme folders need to replaced. Once again, please do not forget to make back up of your theme files first.

Default-user

cheers for that

Chimpstudio

Have good time ahead. Cheers :)

joax Purchased

I have a problem.. somehow the featured images het loaded three times.. have you encountered this before?

http://www.bassta.nl/half-kermis-met-coverband-bassta/
Chimpstudio

Could you please give email address that you used to create the ticket or send email? I will track the email from it and will respond accordingly. There is no pending email in my inbox.

Chimpstudio

Your ticket ID is 818. Please open the support the support site at http://www.chimpgroup.com/support and check the status. Update the same ticket if it is pending response.

i tried uploading this and it failed. Why?

Chimpstudio

Have you imported demo data? There would xml file of demo, import that file and it will look like demo.

Default-user

oh goodness i don’t know how to import that just import to theme n the ftp?

Chimpstudio

Please go to item support page and ask support team to help you in this matter.

wesbuck Purchased

I had to add this as a temporary fix to remove the error message “NO RESULTS FOUND.” from the home page slider area

.home .box-small.no-results-found { display: none; visibility: hidden; }

Is there a real fix for this?

Default-user
wesbuck Purchased

and how do I get rid of this “full width, left sidebar, right sidebar” thing without having to modify the theme?

Chimpstudio

Please create a ticket via item support page and provide your url and login details, support team will resolve the issues for you.

I tried to open a new ticket but apperars this message, i try to autenticate, but i get an error message

Pleae note that you have already created ticket # 640393 against this purchase code. Please open the exsiting ticket and write your question by clicking here.

Chimpstudio

You do not need to open a new ticket, update the previous ticket and write down your issues in there. It will reach to support team.

I am interested in buying this theme, but would like to know if you could design a plugin to work with it as an extra job, I have sent you a message from your profile page with more information days ago and have not yet received a response.

Can you please check for that message and reply to it?

Thanks.,

Chimpstudio

Hello @ getMobilised. Email has been replied positively. Please check your inbox.

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