Chimpstudio

Chimpstudio supports this item

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1125 comments found.

eesyees

eesyees Purchased

Good Day Guys, my Rockit Now theme has a problem with the Contact Forum page – these e-mails dont reach me when clients try to contact me via that forum. i tried opening a Ticket on Chimp studio – but as i have opend a ticket for the site some time back – its doenst allow me to open another ticket – and i cannot remember the password for that last ticket i did – and it doesnt send me a new password – please help me – what should i do. thank you

Hi@eesyees: Thank you for your interest in one of our theme,Its been over three years for the product. FREE support has been stopped now.
Please email me at tfsupport@chimpstudio.co.uk from my profile page of Themeforest, explain your issue in detail, attach screenshots if possible,provide your url and login details. Your issue will be diagnosed and resolved there..
Thank you

please tell me how to find the gallery ID?? I need to be able to show gallery in widgets or album pages..

Hi@duncanhowlett: Thank you for your interest in one of our theme, Feature you are asking about comes under custom work,You can find Gallery Id in page_gallery.php file. This gallery ID will be used for single_album.php and page_album.php file to get Galleries on your Album’s page.Thank you

but i have seen this response before.. Following is the example for the gallery shortcode;

[cs_minigallery width=”WIDTH” post_id=”Gallery_Page_ID”]

provide width like 100 and ’Gallery page id’ you can find this gallery id from manage gallery section, each gallery have a different id

Bearing this in mind is there no way of finding the gallery ID to add into this shortcode?

Please enlist a developer’s help for your custom work.Thank you

Hi, I was wondering, what happened to your Directory theme? It was awesome, and I was planing to buy it for one of my projects in near future? Now it says Item not available… thanks

Hi,thank you for your interest in our theme,actually our Directory theme site is down for some upgrading and maintenance. Updated theme version is already submitted on themeforest. It will be live shortly.thank you for following up

Great news, I’ve been following that theme from start, and I am a great fan of your work, keep it up.

Thank you for your appreciation. :)

Hi there, I got an issue and I’m not able to solve it. All images of the slider are not visible on the home page (a default.jpg is shown), when I try to add images from the admin and I save the slider all media turn to grey http://www.awesomescreenshot.com/image/499312/f329ad3ad410594162778e07356e2edb. Could you please help me? It’s a little bit urgent, thanks.

Hi@riccardos; Thank you for your interest in one of our theme, You must be facing this issue after update to latest WP version.Please create a ticket to our support system,Also provide your WP-admin site and Ftp credentials. Your issue will be diagnose and resolved. Thank you

Done, please answer as soon as possible. Thanks. r

Please visit your website,You issue has been resolved.follow ticket reply from support. Thank you

for4ctive

for4ctive Purchased

Hey Guys, I’m missing the light box at the gallery. I’ve already created a ticket! Please, need fast response!

Thank you!

Hi@for4ctive: Thank you for your interest in one of our theme, Please visit your website,Gallery issue has been resolved.Follow ticket reply.Thank You

for4ctive

for4ctive Purchased

Problem solved! Tnak you so much for this fast response!!!

Your opinion matters to us! We hope you’ll take the time to let us know by writing a short review how you feel about our product and support, please follow below given link on your theme forest account for review;
http://themeforest.net/item/rockit-now-music-band-wordpress-theme/3278167
Rating would be much appreciated, you can find it in your Themeforest account download section and rate us with stars .
Thank you
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