1031 comments found

kingkhan Purchased

Hi,

1. Set Featured Image function not working in Event Management, tried in i.e and firefox and is not having it.

2. Problems with maps just displaying blank area

3. Problem with facebook loading sometimes or not loading at all on homepage

can you please let me know if there is a fix for the above probs, thankyou

Chimpstudio
Please open a ticket at our support System, i will make sure my developer will look into it, i just test at my demo section works fine but still we will make sure again. http://Chimpstudio.co.uk/support
Default-user
kingkhan Purchased

done…ticket no #204206 please can you get someone to look at it..as its mega urgent, thanx #204206

rjmiller Purchased

moz2407 – to set the homepage like the live preview. go to widgets and assuming you’ve set up the theme with the dummy data, delete all the items in the “front page widget area” then drag accross, ChimpS: Countdown event, a text block and the ChimpS: twitter widget. In the text block you can paste in the html of an image with a link to another page… best way to do this is upload a picture into a post add the link and then copy the html/text content into the text widget.. for the music player you’ll need to put that into another widget area such as “sidebar” then select the symbol with the right sidebar in the “home” page and update… that should be it.

agent8 Purchased

hi – is there a way to rearrange events? On the event list – i added a event that has a earlier showtime than one that i posted an hour ago…so its out of order – how do i fix that?

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
agent8 Purchased

Also is there an auto stretch on the background image?

Chimpstudio

Yes there is auto stretch for background image, regards

moz2407 Purchased

RJMILLER – Thank you for posting a reply. I thought i was doing it right and it turns out I was. The issue i’m getting is that my ChimpS Twitter widget appears below the Events widget and take up the full page width. I’m wondering if this is a support issue.

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support

Hi updated to WP 3.5 and the theme isnt working properly. i.e. the widgets page doesnt work, the customize section does not show any form data to fill out. Please let me know if you are planning on supporting WP 3.5 or should I roll back at this point.

Regards, JR

Chimpstudio

@joelrestrepo couple of days before we have released updated version for theme which support WP3.5, if you update your theme as well it should be working.

Default-user

Thanks I will download the updated version.

@joelrestrepo you have to update to the newest version of the theme from here

Dextha Purchased

Hi, I’ve bought it and when I install Wordpress on my server everything is fine. But when I install RockIt at my Admin-panel and hit “Activate” the page goes blank. After that I can’t access Wordpress. It’s all just blank.

I’ve tried different browsers, different computers, I’ve downloaded the file from Themeforest a couple of times (in case it broke during download) but all with the same result: blank page.

It’s gone a couple of days with my ticket at your support so I thought I’d write here. What can I do?

Default-user
Dextha Purchased

358244

Default-user
Dextha Purchased

358244

Default-user
Dextha Purchased

Any updates about the issue? Still can’t get it working

I’m still waiting to hear back from you on my other questions. I hope to get a response soon. I need to know how to change the font size and font color. Thank you.

Chimpstudio
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support

Can you please tell me how I get HOME (ALL EVENTS) onto 1 line like in the demo?

Here is the site so far with dummy text: http://bemarketinghosting.com/test/getlovegetlucky/

Thanks!

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
boboo Purchased

Hi I am having a problem with the theme setting one of the page for welcome page, i went under settings and i select the page i want to be for my front page but nothing is showing. i have also open a ticket please have a look at it my number is #973620

Chimpstudio

Hi @boboo,

my support team will reply you soon.

regards

What version should we be on with this theme?

Chimpstudio

Hi @humanelements,

i am sorry maybe i didn’t understood, i hope you are asking about wp version. you can use 3.5.

regards

Default-user

No, I am asking what version of the template we should be using post all your 3.5 updates. I am currently showing Rockit Theme v1.2

Chimpstudio

Hi @humanelements,

Version 1.4 is the latest one, please download a fresh copy,

regards

SamSam_P Purchased

Hey guys,

Anybody knows how to disable mobile site display (it is buggy right now)?

Thank you,

Chimpstudio

hi @SamSam_P,

you may switch it on/off by using theme options => general settings => Responsive.

regards

@SamSam_P Update the theme by redownloading the files to the most updated. Then Under Theme Options there is a switch to turn Responsive off.

Chimpstudio

thanks @cja252679

boboo Purchased

Hi i have just notice few issues with this theme or needs to be fix…

1) I have a Youtube_Channel_Gallery plugin it don’t work on this theme… 2) how do i change body text size, tried to do it on css confusing. 3) widget HTML text it dont display right. 4) short-codes dont work on HTML widgets

I would also like to include this futuer on the theme for next update.

1) at home page am display gallery,video events, Pagination is on and i am only display 3 items for each. what i would like to add is a button it says “View All” just like the album that it display at the bottom of the page.

2) If we are display a album at home page and Pagination is on and it shows next and prev buttons why don’t we just make it ajax? so we don’t have to wait for a page to refresh every time we click next. to see the next item…

And one more thing if you view the template you have design http://themeforest.net/item/rockit-now-music-band-template/full_screen_preview/2755348

You see the “LATEST FROM ROCKIT BAND” it has a two Tabs [news] & [events] how do i display like that

I have also open a ticket please respond back to me ASAP

Thank you

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support

For some reason, parts of the back-end of the site stopped working. The Widgets area does not seem work when I try to drag a widget or open the drop downs on the right side. When I create a post “screen options” does not work when I click on it either.

Chimpstudio

Hi @jswiftdesigns,

are you sure you updated theme with new version. we released updates for wp 3.5. please update it and then check it again.

regards

Hello,

site returns 404 when i click the event title on the (all events) page. can’t seem to find an event page. using WP 3.5, (fresh install, fresh database, fresh theme install with latest version). what’s happening?

note: purchased theme with a different account.

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support

At IanKarmel.Com (the site I designed using the theme we paid for using the IanKarmel account), we have an issue with the events page.

Is there any way to get it where it orders the events in a “sooner to later” order rather than the way it is now? I can’t seem to make it work. Any suggestions?

Thanks, Billy.

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
lernst Purchased

Hello,

Is there also a german language file available? I need this for german people.

Thanks Regards, lernst

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support

Can I use this theme also with german language? So can I translate it?

Chimpstudio

Hi @haendler55 ,

sorry for late reply, you can partially translate it via languages option available at theme options. some hard coded elements are not made to be translated. but these are only few.

regards

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