1027 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I liked the template. but I have a doubt. it is possible to insert a slash player at the top of the site? Site reference www.movinradio.com.br When installing the template what are the errors that show?

I wait.

Chimpstudio

Hi @yankeesjc,

I am not sure about this. you must need to check it by yourself.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Love the template big we can’t seem to get it to show the page content on the homepage. http://trixtan.com/

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Im having an issue with collapsing boxes on widgets,, they wont open and add media wont open, someone mentioned a javascript error.

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I think i need latest version for wordpress 3.5

Chimpstudio

Hi @tommybenit,

yes you are actually right. you need to update your wordpress and then put a fresh copy of our theme and it will all work fine.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Is Anyone having issues with The Menus Appearance after the update of the theme and WP 3.5. I updated the theme and it fixed the widget section and editor. Although, it seems to be the same problem now with the Menu Editor, so I am unable to edit a navigation menu to make a subnav item anymore since dragging does not work.

@ChimpStudio, I have 5 open tickets (3 of which can be closed I fixed myself) and have not received a response in over 2 and half weeks. So, can you please look at this issue. Not sure how to get it fixed.

Chimpstudio

Hi @cja252679,

i tested menu and its working fine, can you please give me ticket numbers so i can ask my support team to reply you on priority.

regards

Default-user

Ticket 803419 Not Resolved about Saving Footer Settings and adding slasheds. Ticket 245000 not resolved about the field size, low priority. Ticket 115082 for the nav menu editor issue, high priority and i included and admin login to my site in this ticket.

You can close ticket 233017 it is resolved.

Thanks again!!!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
SamSam_P Purchased

Hi guys, Can somebody please help me with this; how can I include a ‘download’ link by default under all the images in my galleries? My clients want visitors to be able to save images but the PrettyPhoto script as built into the site doesn’t allow for that.

Thank you guys in advance!

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

people can download the picture?

Chimpstudio

Hi @enpila,

there is no such functionality available to download the picture, but you may save image by right click => save image.

regards

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • United States
agent8 Purchased

can i add video to this theme??

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
agent8
agent8 Purchased

@cja252679 – thanks for the reply – chimp could have simply said yes or no – and that would take less time than writing about a support ticket..:)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

@agent8 you can add vimeo and youtube links in posts as well as the gallery or you can use any video service embed code. The gallery built in the theme works great. Look on my site www.redninemusic.com and go to gallery -> Videos it uses the lightbox viewer and plays your linked videos. that part of the theme does work quite nice.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

@SamSam_P they can just right click on the pic and hit save. Your client also needs to realize that even if it did have a link direct to the pic to download that different browsers will handle it differently. All safari users will not be directed to download the pic unless it is a zipped file, the browser will just display it as a seperate page along with any type of media you direct link to. You could install a download manager plugin and create a download page or download gallery i guess that wouldnt be too hard. Do you have an example of what you are trying to do?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

@tommybenit yes you will need to update the theme files to the newest version. It fixes some of the issues. I believe there will be a new update soon from Chimpstudio because there are still some issues with 3.5, i.e. when you save footer settings it adds / every time breaking your code, some fields are the wrong size on the backend, and the navigation menu editor is still broken from 3.5 update.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • United States
agent8 Purchased

is anyone having issues on featured images? for some reason mine stopped resizing an hour ago on my events….hmmm

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
SamSam_P Purchased

@cja252679 You can’t simply right click and save images from the gallery as it is (at least I can’t in chrome). It saves an html file instead of a simple .jpg file. That is why I wondered how I could include a link like this one under the pictures : http://www.catpin.com/prettyphoto.php By any means, please, if you can tell me how to activate a simple save as option somewhere, please do. It would fix my problem.

Thank you,

Chimpstudio

Hi @SamSam_P,

maybe you can give the image url in image description so it get print on lightbox under image. just a hint, maybe this will work.

regards

Default-user
SamSam_P Purchased

I am affraid that can’t be considered a solution ( at least at tis stage) if I have to go through more than 2500+ pictures already uploaded pictures. Imagine if I have to go through the properties of every single one of them to copy/paste and save a link. That is not a solution. A simpler way is to ‘activate’ the rght click option. It would be much much easier or include a link automatically kinda like the link mentioned above. If you have another way of fixing this, please let me know, it would really simplify the whole thing. Thx

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
naeya86 Purchased

Can somebody help me with my anything slider? I don’t understand when I try to use “In My Zone” video from www.youtube.com/jazzwill, the videos are not showing up. My clients web site is www.jazzwill.com.

Please help my client really wants a video slider and it’s not working at all. Also,does anybody know any plugin that plays continuous music? Sorry with all the questions, I’m new to wordpress! If anybody has any solutions please e-mail me at naeya86@aol.com. Thanks!

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

@naeya86, the slider does not have video capability i dont think

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
ceuley Purchased
http://chimpstudio.co.uk/support/tickets.php?id=541364

Please get back to me at a reasonable time frame.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I noticed in the gallery sample all photos are all in the same category.

Is it possible to have this gallery organized various categories ?

For example: Show 2013-01-01 | Show 2013-01-04 | Show 2013-01-05

Chimpstudio

yes that only can be done with extra customization on gallery page

Default-user

Would you be able to do this customization for me ? It’s a deal breaker at the moment. If so, how much ?

Chimpstudio

Hi @TommyMogren,

I am sorry but we are not available for customization for now.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

having trouble with event countdown

Chimpstudio

@thebancampmusic Can you please give me URL where you facing this issue

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
excon Purchased

Hi

I still wait for your support answer submitted on your ticket system

Also I rather like you answer here thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

Anybody here figure out how to get the Facebook widget to show something? I have tried for days. I have put the profile URL, the page id, nothing happens. Maybe a setting I have missed elsewhere that is blocking this? Thanks for any replies! (all plugins are disabled already)

Chimpstudio

hi @AOS_Studios,

please send me your wordpress admin login detail if possible so i can see whats the real issue there.

regards

AOS_Studios

will do. thx

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