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Before I purchase the theme I just want to be sure that “anything slider” means I can embed a video in the slider. Is this right?
hi @ReginaWebSolutions,
no i am sorry but you can’t put a video in slider.
regards
Hello! Have you tested this theme on WP version 3.5.1? it seems like most of it isn’t working properly.
hi @Markinjo,
thanks for pointing this out. i will test it for sure. it will be updated in couple of days.
regards
You guys are awesome. Great support in a timely manner. Have helped me already numerous times and we love the theme! Thanks
hi @thornejam,
thanks – we always love to read these kind of comments.
regards
Hello, I’m interested in purchasing this theme but when I was checking out the demo the Facebook plugin integration is broken?
http://themeforest.net/item/rockit-now-music-band-wordpress-theme/full_screen_preview/3278167Also would I be able to use http://wordpress.org/extend/plugins/synved-shortcodes/screenshots/ with your theme?
I don’t think you have shortcodes correct?
and would I be able to turn off the responsive behavior?
hi @silentfxx,
we are aware of facebook issue – actually its from facebook end as i can see facebook widget of our all theme got disturbed at once – but we are resolving it and it will take around couple of days more for next update and i can assure you that it will be fixed. we are working on short codes and in next update you can expect short codes too.
regards
Oh nice when will that next update be?
Will there also be an update for SoundRock?
I was checking out SoundRock I think I might just go with that one. I’m not sure yet. I had a question tho. I like a feature you have on this theme, on the homepage you have the events listed. I noticed that on SoundRock it doesn’t have that would I be able to get that feature on SoundRock?
hi @silentfxx,
rockit now update can take 1 to 2 days – soundrock is also in queue and you can expect its update in next week.
you can also list events on rockit home page.
regards
Hi, great theme. I’m loving it! Thanks.
Just 2 issues:
1. I’m having the exact same problem as cja252679 did a while back – all albums and filters on my music page have suddenly disappeared and I’m unable to bring them back.
2. On the single album pages, the songs are unable to play.
My website is www.regimerecords.net – I’ve made you an user account so you can login and have a look around. Where should I email the login details to to?
Thank you for your support!
hi @cica07,
please write your login detail into your support ticket.
regards
I’ve just filed a support ticket for the issues I mentioned 5 hours ago. Hopefully someone will be able to get back to me soon.
Have a great day, thanks for this brilliant theme!
hi @cica07,
you will get the reply very soon.
regards
Hi friend, I update for you new version… Now, i see error in footer. FATAL ERROR: UNCAUGHT EXCEPTION ‘EXCEPTION’ WITH MESSAGE ‘STRING COULD NOT BE PARSED AS XML’ IN…........ >>> WP-CONTENT/THEMES/ROCKIT/FUNCTIONS.PHP ON LINE 16
http://nativamaringa.com.br/web/Please, help!
Support
We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
when will you have the update ready for 3.5.1? I cannot use any of the Widgets and i need to get to those quickly. It may have something to do with jQuery. Thanks.
hi @geeksinaflash,
It will take 1 to 2 days more.
regards
cool. thanks for replaying. you’ve done a great job with this theme
I’M HAVING THE HARDEST TIME TRYING TO GET THIS SIDEBAR TO SHOW UP. WHEN I DRAG ITEMS IN THE SIDEBAR WIDGET NOTHING IS SHOWING ON MY SITE. WHAT AM I DOING WRONG HERE? I ALSO DO NOT SEE OPTIONS LIKE IN YOUR SCREEN SHOTS FOR NEWS RIGHT SIDEBAR ETC. PLEASE HELP
hi @birdiepromo,
i hope your issue is resolved now – but if not – please write us a support ticket my support team will help you.
http://Chimpstudio.co.uk/supportbirdiepromo, you have to go to the bottom of your page/posts, you will see the layout options and just underneathe a drop down, so you can select, sidebar, home sidebar etc,
select and save!
hi @MrHillman,
thanks for your help.
regards
Hello There,
I see there is a very extended .po file that has over 1700 strings to be translated. Since most of these strings are allready in WordPress i wonder if it is possible to only translate the strings that come with the theme, not WordPress entirely.
Thanks!
hi @evasive,
thanks for pointing this out – I will surely consider this.
regards
HI,
Will this version be updated to work with Wordpress 3.5.1
hi @kingpete17,
it will be updated in 1 to 2 days.
regards
@kim (chimpstudio) I was looking in the changlog but did not see a mention of it, did you fix the footer settings save bug? Where it would add slashes to any Tracking/Analytics code every time you would hit save footer settings, it would add more slashes ”/” after quotes a new set every time, something to do with stripslashes and double escaping issues. My ticket said it would be update in the last update but it was not. Just wondering if it is? Thank you again for a great theme.
hi @cja252679,
I am sorry for delay – I will update it with changelog today.
regards
I updated to the newest version of the theme and the Facebook still does not show on my home page. Any idea when that will be fixed?
hi @xodusthess,
we tested it with several machines and its working fine – please check it in a different browser – maybe your cache creating issues.
regards
i like this template! waiting for a traxsource.com & beatport.com purchase button though!!!!
hi @Rancido,
thanks for liking our work – i hope i will get purchases from you.
regards
Just updated to the newest theme file and i completely broke with functions.php errors, then css failure. Had to restore back. I am not able to open a ticket for some reason and was just wondering if this is because I am using WP 3.5.1 or not? Thank you
Hi @Cjawe, just released major update,Sorry for late reply as we was stuck with this update, Better not to update old files with new theme files, its major update which required you to delete all the theme files and re-upload updated theme using FTP. Make sure theme main folder name should be same as Old if you want to keep Old Settings.
//Kim
@danielbogo I am getting that same error, have you had any luck with it?
what error ? please write me.
regards
@cja252679 I had the same issue. Sad to say I ended up having to remove the original theme change to another temporary template reinstall and then update my customized php files. Not sure if there was a better workaround but that is what I did in hopes the FB function would be working. Still disappointed about that right now. However after doing all of that restoring to the original wasn’t even worth while.
hi @xodusthess,
I am sorry for that – but defiantly we can only provide updates – you should write your styles in seprate files or a seprate section instead of editing the orignal file. but i hope it will not take too much time to make it as we are now offering background change and heading sizes etc controlled by theme options.
regards
Good Afternoon,
How do we place (as in the preview) the 3 pictures under the slideshow ? We don’t know it
Can you help us ?
Thank you ! Radio Disney Club, dream your life in music
hi @dreamdisney77,
actually these three are widgets.
1 – Upcoming events 2 – Text Widget 3 – Twitter Widget.
You need to put these widgets in “front-page widgets”. please do write me if you still having any issues.
regards
Hello, how I get the latest update of theme? I have the version 1.4
hi @danielasofia,
you just need to download it again and replace it. please keep in mind that if you done any customization – it will overwrite it.
regards