An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by liviu_cerchez

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from liviu_cerchez:

Support for items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How can I make the header Like button to work properly?

There is a simple way of setting the social widget’s unique URL, so that it counts the likes and tweets. Modify the data-url attibute on the addthis_toolbox container like this (in the #header of each file):

<div class="addthis_toolbox addthis_default_style" data-url="">
    <a class="addthis_button_facebook_like"></a>

Please see the AddThis widget documentation for this matter.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.