26 comments found

K9Ctum Purchased

Connect the two accounts how? I have added my twitter url… what else do I need to do?

thejenyuan

Hey k9Ctum,

There is a step by step guide in the theme guide, please follow the steps.

Thanks, Jen

Suddenly the theme is displaying my posts in just one column!! I’ve re-installed the theme but it doesn’t work.

Please help!

thejenyuan

Hello,

Please make sure you have the Instagram feed right by following the instructions in the theme guide.

Thanks, Jen

Hey, great theme! I was wondering if it was possible to have a text preview on image posts that are shown on the homepage, like the collage ones? I would like my user to know if the image posts have text as well. Thank you!

thejenyuan

Hi Gallardooo,

You can’t show captions on photo posts unfortunately.

Jen

ilbarci Purchased
Hello, although the theme is beautiful, I have a big problem with my website: http://www.flig.it/ what happened? I have only copied and pasted the original code. Thanks
thejenyuan

Hi,

It seems like it’s a issue caused by Chromes update, I will wait to see if Chrome pushes out another update to fix this issue. Or else I will manually update it.

Thanks,
Jen

Hi,

is it possible to show my posts always random?

thejenyuan

Hey Kisarnold,

I’m not quite understanding your question, the posts are shown in a timely order.

Jen

Default-user

Hi Jen,

I would like two options:

1. if somebody is going to the site, see only one post in random. Like the random button but it’s automatically

or

2. If somebody is going to the site see the posts in shuffle, not in timely order and every refresh result a new layout, a new shuffled layout.

thejenyuan

Hi Kisarnold,

That isn’t possible unfortunately.

Jen

Great theme! What might cause the edit page not to show in the edit/customize mode? I installed the theme for my daughter’s tumblr and we can make changes and save them, but we have to open another browser tab to see the changes… the page never loads in edit mode. ‘ll be happy to give you the username and password if you want to look at her site, which is sydanimation.tumblr.com Thanks! Frank

thejenyuan

Hi Frank,

Tumblr has a delayed response time while editing a page, unfortunately there is no way to work around with it.

Let me know if you have anymore questions, I will be happy to answer!

Thanks,
Jen

fbiganski
fbiganski Purchased

Hi Jen. It’s definitely not a tumblr issue, as I tried accessing the admin panel from several different computers and locations over the past few days, all with the same result… the buffering icon just spins for-ever.

I noticed there was an External Codes folder with a script, lightbox, icon font, etc. that came with the theme however, I only pasted the “Them Code” into the “Edit HTML” box, but should I also be installing this External Code folder, or some of its contents, somewhere?

Thanks! My daughter simply loves the theme!

Frank

thejenyuan

Hi Frank,

1) Please send us screenshots of the issue to: themes@thejenyuan.com and we’ll will help you resolve it.
2) The external codes folder is placed there as a standard requirement, they are already installed on the theme itself.

Let me know if you have anymore questions, thanks!
Jen

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