3240 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Whicher Purchased

Hi there,

I’ve downloaded and installed your Theme for my new website. Working really well so far. Looks great!!

I was wondering if you could tell me how I can disable the hyperlink on the main logo? I just want it as a graphic and not a link if possible. I’ve managed to remove the ‘fade on rollover’ already but really want to get rid of the hyperlink as well. Many thanks!

James

FRESHFACE

Hi there!

You can disable it directly in html code, in /templates/header/header-x.php

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

Thanks for the quick reply! I have had a look at the php file and can’t see anything there relating to a hyperlink. Do you know which line number I should remove? I’m using header2.

Many thanks!!

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Whicher Purchased

Ok I’ve been mucking around with this all day and I cannot disable the link. Have searched all the code on most of the files and can’t find a link anywhere! Help!!! ;)

FRESHFACE

Hi there!

Please send me your FTP login and I’ll do my best to do it asap :)

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

Perfect. Many thanks. Ticket number 3105. :)

Must be really interesting to see how people modify your theme to suit their needs.

Cheers! James

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Whicher Purchased

I’ve made quite a lot of changes to a lot of the .css and .php files already so things are looking and behaving the way I’d like them too but just couldn’t find any code relating to the logo link! :) Many thanks for your help! I appreciate it.

FRESHFACE

Hi there!

I’ll need your FTP login, not only WP login :)

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

ah… I don’t have an FTP login… I have just done everything through WP. Any ideas where I can get one?

  • Update* Just setting one up now with my domain provider. :)
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Whicher Purchased

Give this a go. :)

Ticket number 3107

FRESHFACE

Hi there!

Added this functionality :) Let me know if there is anything else I can help you with :)

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

Perfect!! Thanks so much for your help. Much appreciated! :)

FRESHFACE

Hi there!

I’m really happy that I was able to help you. Please feel free to contact us in case of any questions or problems :)

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

we have already written 2 times publicly in the comments.

(http://themeforest.net/item/rockwell-portfolio-blog-wordpress-theme/249087/comments?page=161&filter=all#comment_6816287)

to your feedback we have always attached WP and FTP to solve the problem, but we never got your answers to solve our problem cobn your server. Problem generated after the transfer of the definitive host site. We continue to get this error message:

Fatal error: Class ‘fSLiderManagerSliderObject’ not found in /home/imusicis/public_html/wp-content/themes/rockwell/framework/backend/slidermanager/data-view.php on line 91   CAN SOMEBODY HEL U.S. OR NOT?????

unable to use the theme!
FRESHFACE

Hi there!

Please send me your WP login through the tool located in my signature. Also don’t forget to copy&paste the generated number here in the comments, otherwise we cannot connect the credentials with your question.

You didn’t posted back in your last 2 comments, thats the reason why we didn’t solved your problem.

Thanks and cheers! :)
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wipstaff Purchased

Ok , thanks . We are stand’ing for you. hope you can solve our issue Ticket : 3106

FRESHFACE

Hi there!

Fixed, let me know if there is anything else we can help you with :)

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

HI, I’m having an issue with my website. The submenus are disconnected from the main menus. Don’t know why, please help fix this issue!

www.dcitystudios.com

FRESHFACE

Hi there!

Please add this code to FreshPanel or Theme Options -> Custom Code -> CSS>

#navigation ul.sub-menu {
    top: 41px;
}

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
digiexpo Purchased

Hi,

I recently purchased this theme and have a few questions I hope you can help me with.

1) I have created a new post and a new page but the body text on the page and post is black using the black theme skin making it invisible. Why is this and how do I fix it? I inspected the code it says.

element.style { color: #000000; }

2) In the “Single Post view’ Templates” and selected “Blog single 12” and clicked save. However the theme is still using “Blog single 1”. Why is this and how do I fix it?

3) On the “Blog single 12” single post template is it possible to move the “POST INFO” bit to just above the text and remove the gallery? As I am not keen on the big blank vertical space this area causes.

4) How do I create a main page view for the blog that includes all categories?

Hope to hear from you soon.

Thanks

FRESHFACE

Hi there!

1) I would need to see your site, can you post here a link or via the private tool in my signature?

2) Aren’t you using some caching plugin by any chance? You probably need to disable it before making such changes.

3) Not really, you would need to do some customizations in /rockwell/templates/blog-single-12.php and CSS.

4) Just add a Category link to your menu. This will combine all posts under that category. That basically means all your blog posts should be children of a parent category called “Blog”.

Thanks and cheers! :)
—FRESHFACE

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digiexpo Purchased

Ok just sent number is 3113

FRESHFACE

Hi there!

1) Found it. If you open the Edit Page screen and switch from Visual to Text tab then you will see something like this added everywhere:

style="color: #000000;" 
/* 000000 = black color */

That is something that will force the element to have a black color and you should remove it.

2) The “howto” category settings are overwriting settings from the parent “blog” category. That’s why we have added the magic wand button there that lets you duplicate the settings to the children categories so you don’t have to manually re-do it.

4) Unfortunately that is not possible, it is being added by WordPress. You can change it to some degree though in “Settings -> Permalinks -> Optional”

Thanks and cheers! :)
—FRESHFACE

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digiexpo Purchased

Thanks.

Just on point 4 do you know when WordPress will be allowing me to remove the /parentcategoryname/secondarycatagory/ parent category from the URL’s?

Thanks

FRESHFACE

Hi there!

I am not sure that is possible.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
funcshn Purchased

Currently have London Creative + (v5.2) installed.

Installed Rockwell (v2.7) but can’t even get it to Live Preview in Themes.

Don’t really want to activate it to find it breaks the website.

Can this be looked at if I provide admin rights??

Thanks.

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funcshn Purchased

I also have deactivated every plugin and retried the Live Preview yet this still does not work, so your London Creative Theme must somehow be conflicting with your Rockwell Theme.

Can you help?

FRESHFACE

Hi there!

I’m sorry for any inconveniences. Please send me your WP login and FTP login. I’ll do my best to fix it asap.

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

Ticket 3114

FRESHFACE

Hi there!

I’m sorry for the delay, I missread your question. The Live Preview does not work due to complex nature of RockWell theme. Anyway feel free to activate it and you’ll see if it’s working without any problems. If not, please feel free to contact us and I’ll do my best to fix it asap.

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

I activated the Rockwell theme as you said above and now our site is broken, totally inaccessible. This is what we feared.

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funcshn Purchased

We had to delete the theme from the ftp in order that it reverted to a default WP theme to allow us to regain login access. We have put the rockwell theme back up on the ftp now so you can fault find.

FRESHFACE

Hi there!

Please send me your WP and FTP login, I’ll do my best to make it work.

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

We already sent you login details on ticket 3114. We have sent agin on ticket 3120.

FRESHFACE

Hi there!

In current situation it seems like your website is down. I’ll take another try in 12 – 24 hours.

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

No it is not. www.funcshn.com. It is currently running one of your other themes, London Creative. Why are you delaying and delaying and delaying??????

FRESHFACE

Hi there!

I’m not delaying anything, the website wasn’t online when I was try to log in. It’s normal that sometimes there are blackout. I would lov eto help you asap :)

Anyway I just activated the rockwell theme and got a whitescreen. I also enabled erorr reporting, but I dont get any errors. So most probably you have active plugin which is supresssing this info.

I think that all this behaviour is caused by conflict with one of your plugins. Could you please firstly de-activate your plugins and then activate the Rockwell theme ? After that you’ll know which plugin could be problematic.

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

Deactivated all plugins as you suggested and Rockwell theme still breaks the website once activated. You can try it for yourself, you already have website admin rights and ftp access login sent on ticket 3114 and ticket 3120.

FRESHFACE

Hi there!

Your FTP server is incredibly slow and everytime I try to transwer a file I got an error. Is there any chance you could make it faster ?

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

No

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funcshn Purchased

If you are merely trying to replace the rockwell theme folder, save yourself the hassle as I have already deleted the theme then replaced with your latest version available. Regardless of whether the theme is installed through the ftp or via zip upload within wordpress, the results are the same, the theme kills the website when activated.

FRESHFACE

Hi there!

I just fixed the problem, sorry for any inconveniences. It’s because the themes are sharing the same options table. So when you will be activating the rockwell theme or LCP theme, please go to Theme Options and hit SAVE button here. Also go to Site Preferences and hit save here too.

Sorry for any inconveniences, we never had this problem before, so it took us a longer time to fix it.

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

Many thanks. The theme is working, but now we have lost our Portfolio posts that were created in London Creative +. Is there anyway of still being able to access and use the custom / portfolio posts created in the other theme???

FRESHFACE

Hi there!

I’m happy that you solve this. But LCP theme uses a different way to present portfolio. It has it own custom post type. Rockwell theme does not have this post type.

But there is a solution, you can change the post type directly to “post” from “portfolio” on the database.

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

Perfect! Thank you for the support :)

FRESHFACE

Hi there!

I’m really happy that I was able to help. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi there,

Is it possible to remove the rollover effect and link from the large featured images on single posts?

Also, is there an option to click back and forth between previous posts from the single post page?

FRESHFACE

Hi there!

1.) Yes, please send me your WP login and I’ll do this for your.

2.) In current situation this is not possible.

Thanks and cheers! :)
—FRESHFACE

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digiexpo Purchased

Hey,

I have a few other questions I hope you can help with.

1) In my navigation one of the words is a lot longer than the others. It looks weird and is not spaced out evenly. How can I make the spacing even?

2) Is it possible to remove the little down arrow in the navigation when there is a drop down menu there?

3) Home widget 1,2,3,4. Can I add another row of these in some how? So I have Home widget 5,6,7,8 just below them?

4) Stupidly of me I thought the theme was responsive but now I see it is not. Will it ever be? Or is there a solution / plugin I can use to make it responsive?

Thanks

FRESHFACE

Hi there!

1) I believe you can change the menu/submenu width in Theme Options

2) Please add this to Theme Options -> Custom Code -> CSS:

#header-1 #navigation .has-sub-menu .top-menu-item {
    background-image: none;
}

3) That is not possible by default, you would need to customize the theme source code on your own to allow this

4) This is a very old theme and back in the days themes were not responsive. But it should still be pretty usable on mobiles. We do not have any immediate plans to add responsiveness because it’s something that isn’t easily engineered in a reverse order after the theme is finished.

Thanks and cheers! :)
—FRESHFACE

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digiexpo Purchased

Thanks for this with regards to 1) It does let me increase the width but the distribution between each menu item is not even because one of the words is longer than the others it looks weird.

Is there a way I can make it even between each item?

Thanks

FRESHFACE

Hi there!

It was made to be positioned on a grid, the default should be in line with the rest of the main content below if you look closely. Other than this default behavior you would have to customize it on your own if you can code CSS/JS.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello, Pre-sales question?

Events calendar? has this got the option to include? any demo of this?

Thanks, Dan

FRESHFACE

Hi there!

I tested it and it works. But it is not compatible with dark skins. You will have to use white skin or use custom CSS.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Do you have any plans to make this theme responsive? I have this theme in use for www.kenlovephotography.com and it works beautifully… Would really like to make it responsive… Would even be willing to purchase the theme again! :)

FRESHFACE

Hi there!

Thank you very much, I’m really happy that you like it :) Anyway in current situation Rockwell is well tested on mobile devices and it’s working without nay problems, so we don’t plan to release a responsive version.

Thanks and cheers! :)
—FRESHFACE

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ScottSchwab

It does work without any problems, it’s just too small…

ScottSchwab

Do you have any other themes with the same Albums/Categories setup that is responsive and cool?

FRESHFACE

Hi there!

Thank you for asking us :)

http://themeforest.net/item/sentinel-responsive-multipurpose-theme/6387569

it’s little bit different, but it’s responsive and there is a template builder included.

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

Hi there,

I was wondering if you could help me with a couple of issues I’m having with the theme.

1) Could you tell me how I can disable ‘page’ titles being clickable. I would like them as titles only and not to change colour when hovering over them or linking anywhere when you click on them. I can’t find an option for this or any code that I can change to disable this function.

2) With dropdown menus, is there any way I can disable the main button? I would like to hover over a main item in the navigation menu and have the dorpdown appear but not be able to click on the main button. I have a SERVICES button on the menu bar that you can hover on and the dropdown appears, but I don’t want visitors to click on the SERVICES button, but only make them able to click on the items in the dowpdown.

Many thanks! James

Default-user
Whicher Purchased

3) Also, when using the [frame_left] function in a post, is it possible to customise the padding below the inserted image? I’ve got quite a bit of space underneath the image before the next text line. :)

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Whicher Purchased

Fixed Item 1 above by removing page titles from each page and inserting them manually as text. :)

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Whicher Purchased

Although this has now caused another problem… sidebar widgets are now a long way down the page and not aligned to the top of the text on the page… Any ideas? Many thanks.

FRESHFACE

Hi there!

1) You can uncheck “Clickable Title” under Theme Options -> Category Manager.

2) This is not possible unfortunately

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

Thanks for the response. I don’t get a ‘category manager’ under Theme Options. But it’s not CATEGORIES that I want to change the titles of, it’s PAGES. Did you also have a suggestion for my third question above?:

“3) When using the [frame_left] function in a post, is it possible to customise the padding below the inserted image? I’ve got quite a bit of space underneath the image before the next text line.”

FRESHFACE

Hi there!

1) For pages you would need to open /rockwell/printers/page.php file and change the line 10 from this:

$clickable = true;

to this:

$clickable = false;

3) You would need to change the bottom margin values (3d one from the left) around line 330 in /rockwell/global.css

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

That’s brilliant! Thank you. Exactly what I needed to know. :)

One final question for the time being…

My site is made up of pages but I have one portfolio section on the menu. How can I disable the main title on this category? All other pages and posts now work great but it’s just the main title on this one that I need to disable the link and hover for. Many thanks!! James

FRESHFACE

Hi there!

Please have a look into the Site Preferences panel, this can be changed there.

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

There are no options on that page that disable the main title hover and link.

‘Category View Options’ relates to the post titles that appear on the page, NOT the main page title. How do I disable clickable function of the MAIN title at the top of the page under the menu bar? This is the only page on the site now that still has a clickable main title and hover effect.

Many thanks!

FRESHFACE

Hi there!

In that case please open /rockwell/framework/theme_init/theme_functions.php and change line 59 from this:

echo '<h1><a href="'.$categoryLink.'">'.$categoryTitle.'</a></h1>';

to this:

echo '<h1>'.$categoryTitle.'</h1>';

This will disable the click-ability on all category titles.

You might also want to fix a new little gap there by writing this CSS:

#cat_title h1 {
    text-indent: 0;
}

Thanks and cheers! :)
—FRESHFACE

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Whicher Purchased

PERFECT!!! Thanks so much for the help. :) :) :)

FRESHFACE

Hi there!

I’m really glad that I was able to help :) Please feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 1 and 9 items
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Outsole Purchased

Hi! Just downloaded the theme and it looks great. I’ve got a question about the menu options. In the preview I saw the menu-2 option and I’m wondering where I can find the option to use this option at my page.

Thanks in advance!

FRESHFACE

Hi there!

It could be found in Theme Options -> Header

Thanks and cheers! :)
—FRESHFACE

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Outsole Purchased

Thanks a lot! Got another question. I removed the two-coloured ‘Rockwell’ in the left top corner when I started customizing the blog. Now I would like to put this back (Outsole, two-coloured), but I have no clue where to do this. Please help me out! :-)

FRESHFACE

Hi there!

It should be in:

/rockwell/skins/colornameyouareusing/logo.png
/rockwell/skins/colornameyouareusing/logo_footer.png

Thanks and cheers! :)
—FRESHFACE

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Outsole Purchased

thanks a lot!

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Outsole Purchased

Got one other question, and I hope it will be my last one. I’m trying to remove the footer widget area from my homepage only and already tried several custom css codes. None of them seem to work… Please help me out what code to use, don’t have any css skills :-)

FRESHFACE

Hi there!

Please try this:

body.home #footer1_container {
    display: none;
}

I am not sure if you meant these widgets or these: #home_widget_area_container so please change the above selector accordingly if needed.

Thanks and cheers! :)
—FRESHFACE

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Outsole Purchased

You’re the best!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hello, why is it that when I zoom on the images you uploaded they don’t pixelate but when I upload my own icon or image and zoom in is very pixelated? PLEASE HELP!

FRESHFACE

Hi there!

I would need to look into it more closely. Could you please send me your wp-login via private the private tool located in my signature below? After that please paste the generated ticket ID back to this conversation.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 3-4 years

I have a Blog: http://rigofotografia.com.br/novoblog This theme keeps my posts on the first page, like my Blog? I do not need to import content from my blog in replacing themes? Thank you!

FRESHFACE

Hi there!

Most probably it will work out of the box, just after activating the theme. The only problematic part could be the featured images, because I don’t know how they are done in your current theme, but I think it should be allright.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
damonbiv Purchased

Hello-

Great site. We want to use your template for multiples sites we have. How can we pay you for that? Should I just add to cart two more of these? We want to pay you ;)

FRESHFACE

Hi there!

Thank you very much for your question. Due to the themeforest licenses, you could use one copy of our theme to only one website. More info could be found here http://themeforest.net/licenses

Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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damonbiv Purchased

Can’t I purchase purchase more licenses?

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damonbiv Purchased

As in, we are an agency and want to use different domains for different talent and maintain the same template, rockwell. I just want to know what license that would be and how much that would cost.

FRESHFACE

Hi there!

I’m sorry for any inconveniences, what I wrote might look little confusing. You can purchase more licenses. One license is only for one website, so when you want to have multiple websites, as you declared, you’ll have to purchase a multiple licenses,

Price for a single license is 45$, so for example when you have 3 domains, you’ll need 3 websites, which is 3*45$ = 135$.

I hope I made it more clear. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 1 and 9 items
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spavli2 Purchased

Im using your theme with NextGEN Gallery plugin.

In NextGEN Gallery lightbox doesnt work, any solution?

FRESHFACE

Hi there!

I’m sorry for any inconveniences, sometimes there is incompatibility between different plugin authors. Please send me your WP and FTP logins and also examples of this wrong behavior, I’ll take a look and do my best to fix it asap.

Thanks and cheers! :)
—FRESHFACE

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spavli2 Purchased

We solved it with the nextgallery support. thanks for response.

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I recently updated to the latest Wordpress, and I’m having trouble installing the Rockwell Theme… I’ve followed the directions to install ONLY the theme folder either through my FTP site – iPage or via WP. I get the following error via WP:

“The uploaded file exceeds the upload_max_filesize directive in php.ini.”

How can I install Rockwell? I’m using Rockwell 2.7

FRESHFACE

Hi there!

As the error says, PHP has a limit for maximal size of uploaded files and you exceeded that limit. You have 2 options:

1.) Enlarge that limit ( by your service provider support, or by yourself -> http://bit.ly/1pYM3lJ

2.) Upload this file via FTP client, not FTP website :)

Thanks and cheers! :)
—FRESHFACE

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funcshn Purchased

Is there anyway of removing the column on Single Post Views / Layouts as we don’t require any Post Meta to be show? See link for example:

https://funcshn.com/nicky-siano-podcast-91

We have unchecked all the ‘Post Meta’ check boxes in the ‘Single Post View’ Options and have also chosen the ‘No Sidebar’ option in the ‘Single Post view’ Templates, but we are still left with an empty space / column on our published Single Post as can be seen from the link above.

Would be really useful if the post content could fill the whole width of a single post.

Thanks.

FRESHFACE

Hi there!

Please try this custom CSS code, it’s bound to single template #19 only:

#blog-single-19 #post_wrapper .post_content {
    width: 940px;
}
#blog-single-19 #post_wrapper .post_meta {
    display: none;
}

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I am trying to change the color of the hover on the menu bar. I also want to change the background as an image on specific pages. How am I able to do this in the CSS?

Thank You

Default-user

I would also like to know how to create a solid color behind the text or a containing element of text.

Thank YOu

FRESHFACE

Hi there!

Here is the custom CSS code for the menu background color:

#header-1 #navigation ul li:hover {
    background-color: blue;
}

#header-1 #navigation ul li ul li:hover {
    background-color: blue;
}

#header-1 #navigation ul li:hover .menu-description {
    color: blue;
}

Background images on specific posts are a little trickier, google “wordpress body class”, it requires a certain degree of skill to implement it though.

Here is how to add a background color to any element:

<div style="background-color: blue;" />

Thanks and cheers! :)
—FRESHFACE

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  • Bought between 10 and 49 items
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  • Has been a member for 2-3 years
edfaber Purchased

Hey there,

I am using the 1.8.x Version of your theme. My clients hoster now said that I have to upgrade the Wordpress Version. (currently 3.5) My question is if I can upgrade to the latest Version 3.9 or if it is better to use 3.6 as a start.

cheers Martin

FRESHFACE

Hi there!

Thank you for your question. The 1.8 version is older than 2 years and it’s no longer supported. I would recommend you to install WP3.9 on your localhost and try it here. This way you could be sure if it works without any problems.

Thanks and cheers! :)
—FRESHFACE

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Dersh Purchased

Hi there,

Hi there,

For some reason images to my whole site have gone missing but when I copy the string they are in the same place. Could you pls have a look and let me know if I need to upgrade or install anything. Not sure why this has happened as I havnt touched the site for some time.

infusiont.com

FRESHFACE

Hi there!

There is a problem with timthumb script and you are using the years outdated 1.7 version :) Could you please re-download the package from themeforest? There is a 1.8 version which should work out of the box and it’s not using the timthumb script.

Thanks and cheers! :)
—FRESHFACE

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