3239 comments found

  • Australia
  • Bought between 500 and 999 items
  • Has been a member for 1-2 years

So ive decided to buy your theme as I love it so much!

I’ve found a site that is similar to what I want that also uses your theme! I have attached a link of it below for you to see as i would like to create a contstant image that sits over the slider as this site has and was hoping for some help with this if possible?

Thankyou :)

www.capitalalist.com

FRESHFACE

Hi there!

Thank you very much for purchasing our theme. Yes, we would love to help you, but could you be please a little more descriptive about what you want to help with ? :)

Thanks and cheers! :)
—freshface

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Default-user

Hi There!

Thank you so much for your response, I have managed to work out most of what I need but I have listed a few questions for you below:

1) I can’t figure out the shortcode to link the ‘Read More’ Highlighted button to a page?

2) Is it possible to add another slider under the 4 homepage Widgets?

3) Can I create Photo Albums instead of individual photo’s? I need to upload images for party nights of different nights out

4) What’s the best way to modify the background Image?

5) I would like to incorporate, Video, Photo’s, Google Maps and a rating system onto individual pages for the club listings on my site. What’s the best way to do this via a post or page and is there anywhere i can get shortcode from needed to make this happen?

I may need some customising doing to the site, how much do you charge per hour or project?

Thank you for your help!

FRESHFACE

Hi there!

1.) It’s a automatic feature which works after adding the “Read More” link. If it’s not appearing, please send me your WP and FTP login, I’ll do my best to fix it asap. There is a 30 second tutorial : http://www.youtube.com/watch?v=DvKDCe-v6uw

2.) In current situation, this is not possible

3.) Yes, you can use our Gallery page template, or Portfolio page template with gallery functionality ( see our documentation for more info )

4.) Change the already existing background image, it’s located in /skins/COLOR/stencils/xxx.jpg and choose the edited “stencil”

5.) I would recommend you to use 3rd party plugins to achieve this functionality.

I’m sorry for any inconveniences, but in current situation we are overwhelmed with work :(

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Moving to a new server (fresh WP install but imported xml from old one) completely broke my blog. Any time an image was displayed on screen, it wouldn’t display ANYTHING from that point on as if the URL to the image were wrong and it broke the theme’s PHP. Note that using any other theme seems to display correctly.

Is there a fix for this? I really wasnt planning on paying for my old hosting provider for another month but this forced me to.

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP and FTP login, I’ll do my best to fix your blog ASAP.

Thanks and cheers! :)
—freshface

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  • Has been a member for 0-1 years

I would like to purchase this theme, does it work with blogger? Or wordpress only?

FRESHFACE

Hi there!

Rockwell is only working with cms WordPress. Thank you for you question.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 6-7 years
  • Sold between 1 and 100 dollars
  • United States

Hello Gregory,

I am utilizing the older version of your software… Any guesses as to why my website gets this error :c?

Website—> http://pyroflame.com

“Fatal error: Cannot redeclare get_post_gallery() (previously declared in /home1/pyro/public_html/wp-includes/media.php:2059) in /home1/pyro/public_html/wp-content/themes/rockwell/functions.php on line 240”

Kind regards, Gregory Arnold

pyroflame

Whoops! I mean “Hello freshface,” :)

pyroflame

Well nevermind, this is a good reason to update to your latest version! I’m going to give it a go and see what happens…

FRESHFACE

Hi there!

This issue could be solved by:

1.) renaming “get_post_gallery” to “ff_get_post_gallery” in functions.pho, line 240

2.) upgrading to latest version (re-download package from themeforest and I would recommend you to upgrade to 1.8, instead of 2.5, which is not backward compatible. Both versions are included in the package)

Thanks and cheers! :)
—freshface

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pyroflame

I upgraded to the latest version and I just wanted to say it’s AWESOME :)!!

FRESHFACE

Hi there!

Thank you very much, we are really happy that you are happy :) Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
bakuchu Purchased

Hi, I have difficulty setting out the images to show up on the left side (I’m using Post template: “No sidebar”, “blog-single-17”) Last year when I created the posts they would show correctly. Like this: http://www.bldgconcept.com/centro-escolar-gafanha-da-boa-hora/ But now, when I hit “Add media”, the images will show bellow the text as if they are inside the post. The only I found to do this right was to insert the images into the post and delete them afterwards. But this way, I never know which images I have in the post. Before bothering you I saw your video: http://screenr.com/vo7s But my WP version doesn’t have these options. It only has the “add media” button. How do you upload your images to posts?

Thanks Best regards, Miguel

Default-user
bakuchu Purchased

1846

FRESHFACE

Hi there!

I’m sorry for any inconveniences. This is the only way how to add images in your version. We made update in march of this year, which has a gallery manager and everything is more smooth. But when you upgrade, you have to re-do your galleries again :(

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

When I am viewing all blog posts (i.e. no category) the pagination returns a 404 error.

For example when viewing

http://www.evolvedgeneration.com/blog/

and clicking on 2, 3, 4 or next

it takes me to

http://www.evolvedgeneration.com/blog/page/2/ http://www.evolvedgeneration.com/blog/page/3/ http://www.evolvedgeneration.com/blog/page/4/ http://www.evolvedgeneration.com/blog/page/2/

But they all return a 404 error.

This doesn’t happen when viewing a category and navigating.

I’ve tried resetting the Permalinks and back again – but it made no difference.

Thanks in advance

FRESHFACE

Hi there!

Firstly please go to Settings -> Permalinks and change the permalink structure few times (it’s important to do it more than twice ) and test it.

If this won’t help, please send me your WP login and I’ll do my best to fix it asap. Sorry for any inconveniences and thank you for your patience.

Thanks and cheers! :)
—freshface

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Default-user

1849

FRESHFACE

Hi there!

I wasn’t able to log-in, I have incorrect credentials. Could you please re-send them ?

Thanks and cheers! :)
—freshface

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Default-user

1851

Default-user

Done. Apologies

Default-user

Any update on this guys?

Default-user

Thanks !!

FRESHFACE

Hi there!

I’m really happy that you solved it out. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

wish there was a search feature here as this question has probably already been asked.

I’m not seeing the template come up for a contact page. I have the following templates: default, three gallery types, and three page types. Do I need to do something in particular to get the contact template to show up for me?

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but in the 2.0+ version, there is a Contact Form 7 plugin included, so there is no “Contact Page” template. You have to create your contact form and insert it as a shortcode into the page (fullwidth for example :) )

Thanks and cheers! :)
—freshface

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  • Australia
  • Bought between 500 and 999 items
  • Has been a member for 1-2 years

Hi, Thankyou for your help so far, i have a few more questions for you:

1) How can i adjust the spacing on my pages for content after using a 3rd party plugin?

2) How can i adjust the position of my menu on the homepage

3) If i choose logo option 2 can i put a banner ad above the menu? How

4) Can i change the backgrounds to my own custom images & Can i have custom backgrounds on individual pages?

FRESHFACE

Hi there!

1.) By editing the css classes of the plugin, mainly adding padding or margin attribute. You can easily insert your css into Theme Options- > Custom Code.

2.) Could you be please little more descriptive about what changes you want to do ? But the point is still same, you have to adjust the CSS

3.) Yes, you can by editing /templates/header-x.php and including your banner files here.

4.) Yes you can replace the original images with yours. But setting background individually for pages is not possible.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Might be related to the problem of begna112 in this post 10 days ago: http://themeforest.net/item/rockwell-portfolio-blog-wordpress-theme/discussion/249087?page=154#comment_5222554

Our site broke down last afternoon and since then we haven’t been able to fix it. Most pages/posts are not loading most content at all (just the right sidebar it seems), like this one: http://www.generationbass.com/tag/moombahcore/ or http://www.generationbass.com/2013/11/26/alien-pimp-allegiance-to-the-groove/

Homepage and some other pages are (partly) working, eg http://www.generationbass.com/2013/11/22/el-remolon-flashback-brujjas-feat-hanna-shinohara-remix/

I hope you have a fix..

edit: Rockwell 1.7.1 on WP 3.7.1 by the way..

FRESHFACE

Hi there!

Seems like it has been already fixed. If not, then please open functions.php, find line 249 ( most probably, +- 10 lines) and rename “function get_post_gallery” to “function ff_get_post_gallery”

After that I would recommend you to re-download the package from themeforest and upload the 1.8 version, where this bug has been already fixed :)

Thanks and cheers! :)
—freshface

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Default-user

Thanks for the reply, we indeed fixed it with the 1.8 functions.php

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is it possible to remove the “contact info here” area to the right of the header logo? I don’t need that text area and would prefer a larger header (or the ability to center a logo).

FRESHFACE

Hi there!

Yes, it could be achieved by editing CSS. Please send me your WP login and I’ll do my best to do it asap. Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, 2 questions:

1. Is it possible to remove the navigation for 1 page only? 2. How do you change the favicon from WP, to an original (www.infinitusmusic.com)?

Default-user

Sorry, 1 more question – is it possible to add a vertical line between columns? If so, how?

FRESHFACE

Hi there!

1.) Yes please ,send me PAGE ID where you want to hide header and your WP login

2.) It’s located here, so simply replace this file:
<link rel="shortcut icon" href="http://infinitusmusic.com/blog6/wp-content/themes/rockwell/favicon.ico" />

3.) Yes, but this will require some CSS knowledge. If you send me screenshot with example how you want to do it and your wp login, I’ll do my best to do this asap.

Thanks and cheers! :)
—freshface

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Default-user

Thanks for your answer! In answer #2, what do you mean by “it’s located here?” Where is “here”? I’ve figured out #1 & #3 :)

FRESHFACE

Hi there!

1.) I’ll need your WP login, please send me it through the tool located in my signature. I flagged your message because it’s possible that you posted your full credentials to the public part of the forum. Also I tried to log-in, but I don’t know the right url (wp-admin does not work, wp-login either).

2.) There is the address of the favicon. You can simply change / replace the favicon located there and it will appear on your site.

http://infinitusmusic.com/blog6/wp-content/themes/rockwell/favicon.ico

Thanks and cheers! :)
—freshface

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FRESHFACE

Hi there!

The password is incorrect. Could you please also send me your FTP login too ?

Thanks and cheers! :)
—freshface

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FRESHFACE

Hi there!

There is a small problem that your section Theme Options -> Custom Code does not work. It could be cause by one of you installed plugins. Anyway the right CSS to disabling the header for wished pages is :

.page-id-[ID] #header_container{ display:none;}

so, for example for page 6 it would look like this:

.page-id-6 #header_container{ display:none;}
You can insert this code directly to header.php ( and wrap it by this:)
<style>
.page-id-6 #header_container{ display:none;}
</style>

or into any css file

Thanks and cheers! :)
—freshface

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Default-user

It worked! Thanks! 1 more question: I’d like to add a vertical line between columns on this page: http://infinitusmusic.com/blog6/free-download/

How can I do this (css?)?

FRESHFACE

Hi there!

You have to add this to the left column:

style=" 
    border-right: 1px solid black;
    margin-right: 1.5%;
" 

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
suzypow Purchased

Please can freshface (or anybody) tell me where to find the rockwell twiter widget?

I have searched comments here and taken advice which I have read : Have read the documentation and “customise homepage” is not there. wicker twitter is not available as a plug in.

DO I need to install a certain twitter plug in, as I want the same styling.

Thanks

FRESHFACE

Hi there!

The twitter widget is called “Wicket Twitter”, it’s a free 3rd party plugin. You can also different 3rd party plugins. Thank you for your question and sorry for any inconveniences.

Thanks and cheers! :)
—freshface

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  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

is this responsive or will it become responsive?

FRESHFACE

Hi there!

Thank you for your question. In current situation, rockwell theme is not responsive. Would you appreciate to make us the responsive version ?

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sgmace Purchased

Hi! I bought this theme some time ago but just started using it. It is really nice. One question I have is:

Is it possible to replace the built-in slider with the LayeredSlider plugin that I also purchased from themeforest? Your help is appreciated!

=Stan

FRESHFACE

Hi there!

Thank you for the kind words, it really mean lot to us :) Anyway this customization would require an PHP knowledge -> you have to edit the /templates/slider-x.php files and replace it with the LayerSlider plugin files. Also you have to adjust CSS files to make it fit.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, my username is colinsherlock. I looked for information soon after purchasing my template from you as my template may not have installed properly. My home page will not work correctly. I got some message back about you not been able to login to my site. I have not been able to find my initial query to follow it up with you.

You seem to have this ‘not been able to login’ issue with a lot of people. What can I do to hurry this along. This issue will become urgent soon.

FRESHFACE

Hi there!

Sorry for any inconveniences, just send me again the login through the tool located in my signature and I’ll do my best to fix it asap.

Thanks and cheers! :)
—freshface

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FRESHFACE

Hi there!

I checked your website and has been installed correctly. You can have homepage, or static page without slider.

About the slider image uploader, it’s a minor bug and will be fixed in next update. In the meantime you can easily copy&paste the link directly from the media library window.

Thanks and cheers! :)
—freshface

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Default-user

Ok This is the 2nd rockwell template Ive bought from you. The first one works great, but I cant find how to include the slider in the pages and I cant see how to get the transitions to work. Are you sure they are working?

Default-user

This one works perfectly http://www.curvedfilms.com/ so Ive used it before, but still having these problems.

Default-user

I want to have the static page with the slider, not without it. It is not displaying in the page admin section. Can you please advise how to get it to appear in there. Also The slider image transitions is not working. Did you check these when you looked earlier?

FRESHFACE

Hi there!

I’m sorry, but it current situation the slider could be presented only on homepage. I also checked your slider transitions and they are working for me. Could you be little more descriptive about this issue please ?

Thanks and cheers! :)
—freshface

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Default-user

The problem with this support system is that Ive explained the situation 3 or 4 times, but I keep getting answers like no logins and then the questions are getting lost

1)I want the home page to be a static page, but the slider is not appearing in the static pages admin section to allow me to choose it, hence I have to use the blog system for the slider to appear.

2) I have the slider on random transitions, but it is not working properly at all. The image just appears.

This is the last time I am going to try and get support from you. Please help?

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but I’m answering your questions all the time same:

1.) not possible

2.) i dont see any errors on my computer, just tested it again and again is everything ok for me

Thanks and cheers! :)
—freshface

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Default-user

1)Ok if I cant have a static homepage with the slider How can I take out the following off my homepage….nopostTitle

nopostContent

FRESHFACE

Hi there!

could you be please little more descriptive about nopostContent and nopostTitle ?

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

No matter what size i make a slider they always auto size and dont fit. Ive tried the slider at 700-800-900 no matter what it cuts off the top and bottom. What is the issue with the slider image size???

FRESHFACE

Hi there!

The proper dimensions for the sliders are 940×470 pixels.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi there,

I ran the most recent wordpress update today and now the site has stopped working.

please help!

FRESHFACE

Hi there!

Sorry for any inconveniences. I suppose you are running 1.7 or 1.8 version. You have 2 options:

1.) Re-download the package from themeforest and install the 1.8 version from here

2.) Open functions.php, find approx line 249 and change “get_post_gallery” to “ff_get_post_gallery”.

When this will not fix your problem, please send me your WP and FTP login through the tool located in my signature. I’ll do my best to fix it asap.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I hope you can help, Rockwell seems like a great theme, but I can’t get the simplest thing to work – locating ‘Blog’ under a menu item (in this case ‘News’) just isn’t working (All Wordpress settings seem to be correct for this to happen).

Is there any theme specific settings that need to be changed to allow the blog to exist in a menu location other than the front page.

Thanks for your help.

URL http://soulpartizan.com/news/

Tim

FRESHFACE

Hi there!

I checked your website and I wasn’t able to find the “News” item. Could you be please a little more descriptive ? Also could you please include WP login, so I can take a look directly in the admin ?

Thanks and cheers! :)
—freshface

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Default-user

Thanks for the reply,

The ‘News’ item is a blank page I have created, on which I want my blog posts to appear, so the main site URL is

http://soulpartizan.com/

And the location that the blog posts should be appearing on is:

http://soulpartizan.com/news/

This is what has been set up in WP Reading settings. But I can’t get anything to appear there. It works fine when I disable the Rockwell Theme and use 2012.

Please let me know an address to send a login too, if required. Thanks for your help, it’s appreciated.

FRESHFACE

Hi there!

I’m sorry for any inconveniences, but we are using Category approach instead of pages. If you want to appear blog, simply go to Appearances -> Menu and add a Blog Category to the menu. This way you will be able to show the blog.

Thanks and cheers! :)
—freshface

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Default-user

thanks!

  • Has been a member for 0-1 years

Hello. I am using the Rockface theme which I purhcased two years ago and my home page slider has stopped working last month. Do you have any experience with this issue. Thank you

FRESHFACE

Hi there!

Please post this question through the account which has been used for purchasing our theme.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Exclude / Include categories in this format: 15,25,11 for INCLUDING. -15,-25,-11 for EXCLUDING

Can you explain this? I’m having a hell of time adding three cats to the recent posts section of the theme.

FRESHFACE

Hi there!

Please post this question through the account which has been used for purchasing our theme.

Thanks and cheers! :)
—freshface

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