3186 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

1875

FRESHFACE

Hi there!

I’m sorry, but in current situation this behaviour is not possible to achieve. I would recommend you to install 2 separate wordpress installations.

Thanks and cheers! :)
—freshface

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TheFunkyDrummer

2 wordpress installs? why? This translation section you added makes this theme useless, most users that needs to translate their site need more than one language. Why not make the site fully wpml compatible instead?

FRESHFACE

Hi there!

Thank you for your response. Anyway most people who are translating their site need only one language, and this section is here to make it as easy as possible. About the WPLM you are right, I just added this task to the list and will be fixed in next update. Sorry for any inconveniences and thank you for your patience.

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Greetings!

Just installed the theme, and everything seemed to go fine, except just about every page has this fatal error message:

Fatal error: Call to undefined function imagecreatefromstring() in /home/hotrebel/public_html/wp-content/themes/rockwell/framework/engine/functions/freshizer.php on line 1535

What should I do?

Thanks!! :)

Default-user

I deleted everything (database included) and reinstalled everything, it’s even worse now, nothing at all shows except the error message :(

http://www.hotrebelle.com/
FRESHFACE

Hi there!

Please contact your hosting support and ask them about this issue. Most probably it’s caused because your server does not have GDI library installed.

Thanks and cheers! :)
—freshface

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Default-user

You’re the best :)! Works like a charm, thank you!!

FRESHFACE

Hi there!

I’m really happy that you solved it out. Feel free to contact us in case of any questions or problems :)

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

i have problem here, i got this error/warning from my site, what are the solution for this?

Warning: fopen(/home/trr/mulliganstew.ca/wp-content/uploads/freshizer/img_caching_info.frs): failed to open stream: Permission denied in /home/trr/mulliganstew.ca/wp-content/themes/rockwell/framework/engine/functions/freshizer.php on line 272 Warning: fread() expects parameter 1 to be resource, boolean given in /home/trr/mulliganstew.ca/wp-content/themes/rockwell/framework/engine/functions/freshizer.php on line 62 Warning: imagejpeg(): Unable to open ’/home/trr/mulliganstew.ca/wp-content/uploads/freshizer/e5f9599172cdad0d9079f52ca98325d2_TDM-940-470-c.jpg’ for writing: Permission denied in /home/trr/mulliganstew.ca/wp-content/themes/rockwell/framework/engine/functions/freshizer.php on line 241

FRESHFACE

Hi there!

The problem is most probably with permissions. You have to set 777 permissions to the /wp-content/freshizer folder. If this won’t help, please ask your hosting support about this issue.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Rockwell ranks among the worst designed themes I have ever encountered. This is junk.

FRESHFACE

Hi there!

I’m sorry about any inconveniences, could you be please more descriptive about your problems ? We will do our best to help you asap.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Good afternoon. I’ve been searching through the comments and can’t seem to find an answer to my question, so I’m sorry if this has already been documented.

Is there a way to change the default font size of the gallery image titles in a category?

Thanks for the help!

FRESHFACE

Hi there!

Could you please post here a link to the page in question?

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jotteca Purchased

Hello! I am reposting my request for information on how to change the default font size for the “portfolio selection title” on the gallery page. Thanks for the help!

Default-user
jotteca Purchased

Any suggestions on this, Freshface? Thanks!

FRESHFACE

Hi there!

It would be better if you have included an URL link to the page in question, but try pasting this in “Theme Options -> Custom Code -> CSS”

#page-gallery-fullwidth #post_wrapper .entry .post_title {
    font-size: 60px !important;
    line-height: 40px !important;
}

Thanks and cheers! :)
—freshface

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jotteca Purchased

Thanks, Freshface, and duly noted! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I’m running Rockwell 1.7.1. Recently Wordpress updated to 3.8 automatically and now I get a “white screen of death”. I have determined it isn’t a host issue and testing other themes suggests that things are still running. Should I be updating my Rockwell theme or do I have other options?

Thanks for your time.

P.S. a timely response would be appreciated as details to a major event shortly after the holidays is hosted on this site. I have not been updating anything on the site recently so there was no reason for it to break. Things were running smoothly for months, though I was not able to use the auto-update function on wordpress without the white screen issue.

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please try to upgrade to 1.8 version or 2.5 version (just redownload the package from themforest).

If this won’t help, please send me your FTP login and WP login (I’ll 100% need the FTP, please don’t forget it).

Thank you very much and sorry for any inconveniences.

Thanks and cheers! :)
—freshface

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Default-user

Hello again,

If I do upgrade to version 2.5, I’ll have to do all of the customization again, correct? Is that also true for 1.8?

(Just need to understand how much work is ahead! I may leave it until after the holidays if at all possible!)

I have, temporarily, rolled back my WP version. This is a a stop-gap measure but I will go ahead and update later on.

Do you foresee similar issues with updates in the future?

Thanks again for your time and happy holidays.

FRESHFACE

Hi there!

1.8 version will work out of the box

2.5 version will require to do again all galleries and sliders.

Thanks and cheers! :)
—freshface

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malaviKat Purchased

Hi there,

I’m finally sitting down to run the update. I have tried downloading and installing the newest version but I keep getting an error message when I try to upload it to the site.

Anyway you can help me out?

Also, if you install the newest version, will it overwrite my customization?

Thanks for your help.

FRESHFACE

Hi there!

I will need your WP and FTP login, please use the tools located in my signature.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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malaviKat Purchased

Hey there… I was actually able to get most of it working again (yay!) And it ended up not being too frustrating. Just a couple of small things:

1) Is there any way to close the gap between my header graphic and the menu? I’ve tried putting it in as an image in the header instead but it aligns to the far right of the screen.

2) Is there any quick way to repopulate the galleries in individual blog posts?

3) My homepage slider used to simply “fade” between images. Now it is set to disappear and it uses a grid system for transition. Any way to go back to the fade?

Thanks for all of your help. I really do love your theme!

http://www.adventuresbychance.com
FRESHFACE

Hi there!

1) Use this custom CSS:

.header .contact_holder {
    padding-bottom: 0;
}

2) I am sorry to say there is no easier way other than doing it manually

3) Please use the transition called “simple”, I think that’s the one you are looking for.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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malaviKat Purchased

Hi again,

I’ll be sure to rate you guys (I think I did before but I’ll double check).

There is no “simple” transition in the newest version….at least not in the dropdown menu unless I’m missing something?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • South Africa

Hi there…

1924

Please… Urgent….

FRESHFACE

Hi there!

In current situation you can’t insert page here by setting it via theme options. But you can insert html content directly into the code, in index.php.

In your case it’s after this line:

// templates/home/message-1.php
ffTemplater::requireMessage();

Thanks and cheers! :)
—freshface

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kaveshanchetty

Hi there…. I have done as you stated but nothing comes up at all… can you help please… I have sent you the login detals via ticket 1924…

Thanks a million

kaveshanchetty

Hiya…

I inserted the following code….

<?php 
get_header();

// templates/slider/slider-X.php
ffTemplater::requireSlider();

// templates/home/message-1.php
ffTemplater::requireMessage();

<?php
 //your php code here

<a href="http://www.mtob.co.za/tickets/"><img src="http://www.mtob.co.za/wp-content/uploads/2013/12/M2BBookNowBanner.jpg" width="940" height="351" /></a>
<span style="font-weight:bold">Have you ever been in a situation where you did not know how to handle a customer?</span>
<span style="font-weight:bold">Are you sure that you are selling your product to the correct client base?</span>
<span style="font-weight:bold">Is your business being Marketed correctly?</span>
<span style="font-weight:bold">5 out of 7 businesses fail n their first year. Is YOUR business one of the 5?</span>
The Millionaire to Bilionaire Summit is here to help YOU and your business! We have pooled some of the GREATEST minds in Marketting, Sales and Customer Service together to RIP YOUR BUSINESS apart and rebuild it with a solid foundation of knowledge.
<span style="font-weight:bold">Can You Afford To Miss Out?</span>
 

  ?>
get_header();
// templates/home/home-1.php
ffTemplater::requireHome();

// templates/BLOG OR PORTFOLIO/BLOG OR PORTFOLIO CAT X.php
ffTemplater::requireHomeCategory();

get_footer(); 

Whats wrong with this as i just need to insert html code…

kaveshanchetty

No worries… All sorted now… Thank you

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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  • Austria
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hy freshface,

is it possible to make a horizontal line between the widget space and the recent posts?

www.shoother.net

regards =) shoother

Default-user

and yep… the slideshow and the foot-note doesn’t work anymore – what could it be?

FRESHFACE

Hi there!

To change the dark grey line above footer, please paste and customize this in “Theme Options –> Custom Code -> CSS”

#footer1 .footer1_top_line {
    border-top: 5px solid #ff0000 !important;
}

Regarding the other issues, all seems to work fine for me now, let me know if there is still anything we can help with.

Thanks and cheers! :)
—freshface

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Default-user

hello! thx for the help. there was some problem with a plug in, i ve solved the problem now – thanks you so much for everything! <3 you did a great job! i really love the design!!!

FRESHFACE

Hi there!

I’m really happy to hear that :) Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ifchon Purchased

Sorry, but I can’t seem to find detailed upgrade instructions for this theme. I am currently using 1.7.1, which apparently, isn’t compatible with WordPress 3.6+, so I’m stuck with 3.5.smth, which ain’t a nice thing.

Could you also give me a copy of 1.7.1 theme, as I would like to see what files I have modified?

I see that versions 2.+ are complete rewrite, but is there really no upgrade procedure?

Thanks.

FRESHFACE

Hi there!

You simply re-download the package from themeforest. Then upload the 1.8 version and just hit the “activate” button :)

Thanks and cheers! :)
—freshface

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Default-user
ifchon Purchased

Thanks. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jotteca Purchased

Hi there.

We are running version 2.5 and are looking for the location to make font adjustments to the following areas: 1. Post titles 2. Widget footer items 3. Portfolio Selection Titles on the gallery page.

Please help. This is my third request. :) Thanks!

FRESHFACE

Hi there!

I recommend to learn how to use your browser’s “Developer Tools”, you can easily pinpoint there what part of CSS renders what.

I have replied to your previous comment, if there is anything else, please let me know and send me links directly to the pages as well. There are many layouts and I can’t be sure without seeing it in person or having more details.

Thanks and cheers! :)
—freshface

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  • Austria
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hy there, the footer and slide-show didn’t work anymore (i just wanted to change the pics of the slide show) – please help =( thanks!

Default-user

www.shoother.net

Default-user

i also don’t see the wordpress-panel-bar at the index-site anymore =/

FRESHFACE

Hi there!

I just checked the site and the slider and footer its working for me. Did you already sorted this issue ? If not, please send me your WP login and more detailed instructions, I’ll do my best to fix it asap.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having some issue with the shortcode tabs feature. It was working and then just..stopped. any ideas on what has happened?

this is the page: http://cjslivemusic.com/about-us/ this is my code:
[tabs tab1="Company Info" tab2="Testimonials" count="2"]
[tab_first]

a paragraph

another paragraph

one more paragraph

final paragraph

[/tab_first]

[tab]
<blockquote>"a quite" 
<strong>name</strong>

"a quite" 
<strong>name</strong></blockquote>
[/tab]
[/tabs]
FRESHFACE

Hi there!

Could you please send me your WP login ? I’ll do my best to fix it asap.

Thanks and cheers! :)
—freshface

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Default-user

1928

Default-user

Any ideas on what is going on with this?

FRESHFACE

Hi there!

i’m sorry for any inconveniences, could you please re-send the credentials ? They got automatically deleted after 7 days. Really sorry for the delay :(

Thanks and cheers! :)
—freshface

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Default-user

1979

FRESHFACE

Hi there!

I found the issue, it’s a javascript problem. Most probably caused by one of 3rd party plugins you are using. Please try to de-activate them one by one, and thus you will be able to find the problematic one.

Thanks and cheers! :)
—freshface

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Default-user

I just turned them all off and back on and it seemed to fix it. Guess I should have though of that.

Thanks!

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Is there any way to reduce the height of the homepage slider?

FRESHFACE

Hi there!

Unfortunately this is not possible without a lot of custom CSS and JS modifications.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi guys!

I bought this template again to publish it on my second site. I used the already payed one to test if the installation would fo smoothly. It did so I immediatly bought a license.

Is the above wrong? Do I need to re-install again and use the latest purchase?

Thanks and keep up the good work!

FRESHFACE

Hi there!

Firstly thank you very much for your purchase, we really appreciate it. No it’s ok, you can use the installed version, no need to re-install it, because the already installed and the newly purchased are identical.

Thank you very much and happy holidays :)

Thanks and cheers! :)
—freshface

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  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Grenkox Purchased

Have you ever think about making this theme responsive?, that would be amazing

FRESHFACE

Hi there!

Thank you very much for your hint, I’ll discuss it with the developing team and let you know.

Thanks and cheers! :)
—freshface

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  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi freshface,

Any plans for a responsive update?

FRESHFACE

Hi there!

Currently, we have no plans for it.

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Okay I upgraded to the latest version and I’m hosting it on my desktop as I plan some custom sites for clients. I cannot get the slider to work. I created a HOME page, but that didn’t help either. I’ve spent 6 hours trying to get the slider to work. I’ve uploaded pictures, I’ve created another slider. I never see any options to activate the slider on the home page.

So what’s the issue. I don’t see a “FreshPanel” option that several people refer to. The only option is see is “Theme Options”

What do I do?

FRESHFACE

Hi there!

Can you please send me your wp-login through the private tool located in my signature below:

Thanks and cheers! :)
—freshface

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Default-user

I think you missed the comment about it being hosted on my desktop, as I create some test pages. There’s no way to do a “log in” unless I do a remote desktop share. So, what’s the next step?

FRESHFACE

Hi there!

I’m sorry, it’s my fault. For displaying the slider and other homepage settings please go to Theme Options -> Home Page, and adjust your slider settings here :)

Thanks and cheers! :)
—freshface

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  • Has been a member for 0-1 years

I would like to buy this theme but have a question that I need answered before I move forward.

On the homepage, I would like the blog to appear below the slider (followed by the footer) rather than the little content boxes that appear on the demo. Is that possible?

FRESHFACE

Hi there!

Yes you can have blog feed on the homepage, you can simply set it up in theme options :)

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Thanks for this amazing template.

I would have like to have the default demo site installed as in your demo site : http://themeforest.net/item/rockwell-portfolio-blog-wordpress-theme/full_screen_preview/249087

Can you please send me the SQL file which provides the sample content.?

Thanks and happy new Year!!

Hellenicmedia

Also one other question… Can i add to this theme also Video Chat ?

FRESHFACE

Hi there!

1.) There is full demo installation. Theme Options -> Install :) Just click the one button and everything will be installed automatically :)

2.) Yes I think that Video Chat should not be a problematic. But I don’t know any plugin or solution which is covering this niche.

Thank you very much ! Happy new year for you too :)

Thanks and cheers! :)
—freshface

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Hellenicmedia

Thanks a lot for your answer. About my 2nd issue.. I was thinking about Tinychat or Paltalk.. Is it possible? Will it work with Rockwell?

http://www.paltalk.com/g2/webapp/groups/CameoLanding.wmt http://tinychat.com/

Thanks!

FRESHFACE

Hi there!

I would love to help you, but we don’t have any experiences with these plugins. Anyway Rockwell was developed by standard way, so it should work.

Thanks and cheers! :)
—freshface

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