3277 comments found

Hello freshface,

Is there a way I can get my photos good for Retina display ? Thank you very much

FRESHFACE

Hi there!

I am sorry, but this theme is not retina-ready at the moment.

Thanks and cheers! :)
—FRESHFACE

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I need to be able to specify categories i created using one of the widgets. How do I specify which category feeds through because I dont see a number id associated with the category.

FRESHFACE

Hi there!

Please post this question through the account which has been used for purchasing our theme.

Thanks and cheers! :)
—FRESHFACE

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How do you remove the hover effect that makes every image including the main logo fade? I wish to remove all fade effects on all images.

I am sure I am not the first to ask this but I cannot find this anywhere.

Thanks for your help!

FRESHFACE

Hi there!

/js/main.js, on lines 33 – 42. If you want to completely disable hover everywhere, simple add “return;” to line 30 :)

Thanks and cheers! :)
—FRESHFACE

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Woutski Purchased

Chancing fonts in the admin. I try to change the fonts in the theme options/fonts page I can select the google fonts but every time I save the page the google font disappears. Has this to do with the rights on the page?

Thanx

FRESHFACE

Hi there!

We provide changelog, http://prev.freshface.net/file/rw2/wp/wp-content/themes/rockwell/changelog.txt

Thanks and cheers! :)
—FRESHFACE

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Default-user
Woutski Purchased

2851

FRESHFACE

Hi there!

This issue will be updated in new theme version.

Thanks and cheers! :)
—FRESHFACE

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Hi Freshface. First, congratulations, it’s an amazing theme. In the summary of the theme, you’ve mentioned a “Freshpannel” with videos and more help documentation, or something like this. Can you tell me how can I find it?

I already got some html/css/js experience, but almost nothing with Wordpress, this is the first time I put my hands on a theme and I have to edit it. If you got any page or file that could help me, that will be great. Don’t bother explaining basic things like how to upload files or download files via FTP client.

Thanks in advance, Matheus Barreto.

FRESHFACE

Hi there!

Thanky you very much, I’m really happy that you like it :)

1.) The freshpanel was in the older versions. It wasn’t brandable by easy way, so now it has been replaced with the Theme Options panel as you can see :)

2.) Well we deliver this theme with documentation. But if you have some specific questions, I would love to help you. But your current question is too general, so it’s really hard to answer it :( Could you please be a more specific ?

Thanks and cheers! :)
—FRESHFACE

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In the TOGGLE SHOW/HIDE shortcode, is there a way to automatically have one open initially?

FRESHFACE

Hi there!

In current situation this is not possible.

Thanks and cheers! :)
—FRESHFACE

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Notice: Trying to get property of non-object in /customers/9/e/5/adamlewismusic.co.uk/httpd.www/wp-content/themes/rockwell/framework/backend/slidermanager/data-view.php on line 87 Fatal error: Class ‘fSLiderManagerSliderObject’ not found in /customers/9/e/5/adamlewismusic.co.uk/httpd.www/wp-content/themes/rockwell/framework/backend/slidermanager/data-view.php on line 91

I am also getting this error! HELP!

Default-user

I have re-installed and started from scratch.

FRESHFACE

Hi there!

So it has been fixed or are you still experiancing any problems ?

Thanks and cheers! :)
—FRESHFACE

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My Custom Sidebar is not working. It won’t let me add one.

Default-user

2868

Default-user

Also, I would really love to have a responsive image as a ‘click to enter’ website. Is this possible with this theme? I created a splash.php and set it to be the static front page, but I have no idea how to make it responsive to it doesn’t distort on phones/ipads etc. Any help woul dbe greatly appreciated!

FRESHFACE

Hi there!

I’m still little bit confused about your sidebar problem. Could you please be a more descriptive ?

Thanks and cheers! :)
—FRESHFACE

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HI! I am trying to display the qtranslate widget in the header of my site and I am not able to find the way to do it (well, I was able but it was totally misaligned). Is there any easy way to do this?

I wouldn’t mind using html instead of the qtranslate language selection widget, I just need to have the language selection in the right side of my header. Thanks in advance!

FRESHFACE

Hi there!

Easiest way would be to edit directly /templates/header/header-x.html

Thanks and cheers! :)
—FRESHFACE

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Hello, I recently purchased Freshface and mistakenly installed the demo. I am not sure how to use. Also, my slider is not showing up.

FRESHFACE

Hi there!

Could you be please little more descriptive about your question ? You installed demo, and you want to delete it ? Or is there anything else we can do ? :) I’m sorry, but I wasn’t able to understand your question properly.

About the slider, please send me your WP login, I’ll take a look.

Thanks and cheers! :)
—FRESHFACE

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Default-user

2891 ticket number- Slider not showing—thanks in advance

FRESHFACE

Hi there!

You have to set Settings -> Reading to “Your latest posts” in order to show slider.

Thanks and cheers! :)
—FRESHFACE

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I would also like to remove comments and post a reply at bottom of my page. jprophet.com

FRESHFACE

Hi there!

You have to disable comments to your page manually. Go to Page -> Edit. Then click Screen Options ( top right corner ) -> Discussion.

When you enable this checkbox, you’ll see writepanel under the page editor. Here you can enable / disable discussion.

Thanks and cheers! :)
—FRESHFACE

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I have one situation the links in the slider are suppose to open in a new window or tab and I cannot seem to figure it out atm…

Any help is greatly appreciated!

FRESHFACE

Hi there!

This is not possible in current situation. The links could be opened in lightbox or they will redirect you to the URL you inputed

Thanks and cheers! :)
—FRESHFACE

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Hello,

I have a content area set up on the HomePage: http://immixmusicgroup.com/testing/

The content is being shown in a “Portfolio” view. However, when you click on the image it goes straight to the image instead of going straight to the post? How does one fix this? I played around and couldn’t find specific settings?

Default-user

I tried that and it doesn’t work

http://imgur.com/uUWQr6q

What can I do to make the picture in “Category View” template in Portfolio View clickable? Your suggestion did not resolve the issue

Default-user

Scratch that. I am a doofus. I figured it out. Just remove check from “Open Featured Image In Lightbox”

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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Hello, Sorry for bad english, i’m french. Can you tell me if we caninstall the theme via admin panel ? WIth the .zip i have an error. what file I have to choose?

Thank you !

FRESHFACE

Hi there!

1.) Download the ZIP from Themeforest 2.) Unpack this zip 3.) There is another zip -> upload this :)

Thanks and cheers! :)
—FRESHFACE

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Hello,

I have add one picture on the slide manager but i don’t see this picture on my website, can you help me ?

Thank you !

www.objectif-photos.com

FRESHFACE

Hi there!

It’s because the image is hosted on another domain than your website. You should not link across domains.

Thanks and cheers! :)
—FRESHFACE

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Default-user

Thank you sooooooooooooooo much !

I am not sure if first message went through so forgive me if I am writing twice. On my News category page, I would like to show only the first few sentences of each blog with a “read more” button. I am not sure how that is done.

http://jprophet.com/category/news/
FRESHFACE

Hi there!

There is a 30 second video tutorial how to do it :)

https://www.youtube.com/watch?v=DvKDCe-v6uw

Thanks and cheers! :)
—FRESHFACE

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hi I sent you message i m not sure if u got but i need help I keep getting problem when using Footer widgets area 2 recent post videos i m not getting any thumbnail of pic and also logo footer is not appearing on the bottom http://www.sjhassan.com/
FRESHFACE

Hi there!

1.) The logo is a textwidget with simple code like this:
<img src="YOUR LOGO SOURCE" />

2.) I’m able to see your recent posts images. If you are still not able to see them, please try to refresh your browser cache.

Thanks and cheers! :)
—FRESHFACE

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Hi Guys have you made a responsive version of this theme yet or do you have any media queries I can paste in to make it responsive?

Cheers

Pete

FRESHFACE

Hi there!

I’m sorry, but in current situation Rockwell theme does not have special design for smartphones and tablets.

Thanks and cheers! :)
—FRESHFACE

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Hi Guys, Can you answer me on this one I forgot to check the box to email me on a reply but have done on this one, need to know how to make the theme responsive. Thanks.

FRESHFACE

Hi there!

I’m sorry, but in current situation Rockwell theme does not have special design for smartphones and tablets.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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FRESHFACE

Hi there!

I’m sorry, but in current situation Rockwell theme does not have special design for smartphones and tablets.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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mrhauck Purchased

Hey, my Rockwell contact form is not sending emails… I have tried changing the email address in the contact form, and it didn`t work. need some help…

Default-user
mrhauck Purchased

Sorry about that, i post it in the wrong purchase!

FRESHFACE

Hi there!

If your problem still persist, could you please send me your WP login through the tool located in my signature ?

Thanks and cheers! :)
—FRESHFACE

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