3256 comments found

HI Fresh face. I am trying to make a page that resembles portfolio three but each pic can stream a youtube video. I am having trouble figuring this out. BTW – love your theme, my client loves his site. I am just having trouble figuring things out. Apologies.

http://jprophet.com/category/portfolio-3-columns/
FRESHFACE

Hi there!

I’m sorry for any inconveniences,but inserting videos into the portfolio is not possible.

Thanks and cheers! :)
—FRESHFACE

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I’ve a serious problem with the Rockwell theme. When I want to activate it in my website, I receive the following message:

Fatal error: Class ‘fSLiderManagerSliderObject’ not found in /home/wwwcldhc/public_html/wp-content/themes/rockwell/framework/backend/slidermanager/data-view.php on line 91

The website should be online NOW. It was working well on my old server but I can make it working in my new one. I’ve reinstalled the template but nothing seems to work.

Help me ASAP please.

FRESHFACE

Hi there!

Fixed – just added a new slider called “aaa” and its working. Simply please use the new slider or add a new one by your own. Also if you send me your MySQL login, I would be able to get you rid of the empty slider.

Thanks and cheers! :)
—FRESHFACE

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Default-user

Ok, thanks. I’ve made it myself in MySQL.

FRESHFACE

Hi there!

I’m really happy to hear that and sorry for any inconveniences. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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Hello FreshFace,

First of all, thank you so much for the theme! It is quite impressive, and my client is very happy…

I just have a question about the message area on the home page. (HELLO, MY NAME IS WILLY ROCKS, etc…) Is it possible to make this lower case instead of all caps?

Hope all is well, and I look forward to hearing from you soon.

Thanks again, Michael

FRESHFACE

Hi there!

No problem, it’s unusual that you are not able to see any changes. Please send me your WP login through the tool located in my signature and we will do it for you asap :)

Thanks and cheers! :)
—FRESHFACE

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Default-user

Thanks FRESHFACE! I just sent you my login info… The ticket number is 2918.

Please let me know if you have any questions, or if there is anything else that you need.

Hope all is well, Michael

FRESHFACE

Hi Michael!

It’s text-transform, not text-transformation as you have it there. So the correct code is this:

#message_container .message {text-transform:none !important;}

I went ahead and already fixed it for you.

Thanks and cheers! :)
—FRESHFACE

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Suzanna Purchased

Hi FreshFace,

First of all, your theme rocks :-) I’m already using it for some years… and I still have version 1.7 installed !!!

Now I downloaded the last one version – 2.6

There is some problem if I just upgrade from my old 1.7 version for this one that I downloaded now ?

I hope you can help me out because I’m a little affraid to loose some of my articles and configurations if I do that…

Thank you very much,

FRESHFACE

Hi there!

Because it’s completely different theme, you’ll have to do your galleries, images and sliders again.

Thanks and cheers! :)
—FRESHFACE

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Hello Freshface. I seem to have run into a big problem.

i have updated the wordpress to 3.8 (latest version) and after that the them e stopped working.

I basically can’t get anywhere anymore (Also admin comes up blank page)

i have renamed the theme so wordpress couldn’t find it anymore via ftp so it would return to it’s default theme. This worked and so i have switched my site offline.

I used the 1.7.1 theme which i modified quite a bit and it worked fine until i updated wordpress to 3.8

Ca you please come up with a wonderful solution to this problem. I run quite a big music company site so this is kind of very “inconvenient” to say the least.

Kind regards patrick

FRESHFACE

Hi there!

I’m not sure which element do you have on your mind. Could you please send me your website url with example ? Or a screenshot or something ? :)

Thanks and cheers! :)
—FRESHFACE

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Default-user

Thanks freshface, but i have decided to switch to a different theme in the meantime. Thank you for the theme and help in the past.

It was a nice time. Good luck with your theme in the future. Kind regars

FRESHFACE

Hi there!

Thank you for your kind words. Let us know if there will be anything we can help you with.

Thanks and cheers! :)
—FRESHFACE

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mayela Purchased

Safe to upgrade wordpress 3.9 ?

FRESHFACE

Hi there!

We didn’t heard any problems from our clients and when we tested it it was ok, so I would say go ahead :)

Thanks and cheers! :)
—FRESHFACE

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Hello Freshface. I have searched for a while to find the answer to this but it is evading me. I updated to the new version and the comments sections are back on the pages, I tried disabling “allow people to comment” in ‘discussion’ and a few other things suggested here but they are still there. What am I missing ?

Thanks

FRESHFACE

Hi there!

Sorry for any inconveniences. Could you please send me your WP login ? I’ll take a look and do my best to fix it asap.

Thanks and cheers! :)
—FRESHFACE

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Hi, very impressive theme, good job! Just one question before I want to buy. Does this theme support Responsive layout design, if not, will it be available in the future by any chance?

Thanks

FRESHFACE

Hi there!

Thank you very much, in current situation Rockwell theme was tested on mobile devices and it’s performing well, so we didn’t plan to release responsive version in near future.

Thanks and cheers! :)
—FRESHFACE

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hey!

my graphic designer installed this theme for me and i’ve loved it. i just updated to wordpress 3.9 and my whole site went white. i couldn’t even sign in to Wordpress so i had to call my hosting provider and they said the theme was the problem and deactivated Rockwell. do you have a fix?

philip

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP and FTP login, I’ll do my best to fix it asap.

Thanks and cheers! :)
—FRESHFACE

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I can confirm that I also have issues with WordPress 3.9 and the theme. I also encounter the white page. I downgraded back to 3.8.3 and I was able again to see the theme. I already tried disabling all plugins globally, so it appears to me to be a theme related fault. What can I do to bring more information on the error so we can upgrade to 3.9? Thank you!!!

FRESHFACE

Hi there!

There will be update tomorow.

Thanks and cheers! :)
—FRESHFACE

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Hi, pre-purchase question: is it possible in the “menu-2” setup, to have the logo centered (no phone number/etc to the right), and the menu below centered as well?

FRESHFACE

Hi there!

Sure, use this CSS:

.contact_holder {
    display: none;
}
.logo_holder {
    width: 100%;
    text-align: center;
}

Thanks and cheers! :)
—FRESHFACE

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Hi, i’ve installed this theme in local and i had no problem; on remote site, i receive this warning:

Fatal error: Class ‘fSLiderManagerSliderObject’ not found in /web/htdocs/www.tortoretonelcuore.it/home/wp-content/themes/rockwell/framework/backend/slidermanager/data-view.php on line 91

i can’t do what oyou suggest “Fixed – just added a new slider called “aaa” and its working.” thank you

FRESHFACE

Hi there!

I’m really sorry for any inconveniences. Please send me your WP login and I’ll do my best to fix it asap.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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Hulkong Purchased

Hi,

I’m using Rockwell and I want to get rid of the “no comments” “post reply” section in my pages. When I already Check top right corner for “Screen Options”, and clicked the discussion or comments option but nothing seems to happen.

Thank you!

FRESHFACE

Hi there!

After clicking the discussion option, there will appear a writepanel under the post / page editor and you have to disable the discussion here. If this won’t help, please try to add this to the Theme Options -> Custom Code

#post_comments-3, #post_comments-2, #post_comments-1 {
display:none;
}

If this won’t help too, please send me your WP login and I’ll do my best to achieve this functionality asap.

Thanks and cheers! :)
—FRESHFACE

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Default-user
Hulkong Purchased

Thank you! It worked.

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—FRESHFACE

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Hi Freshface Just bought your template but I am having problems with the slider for some reason it isn’t showing the next slide. Please help, many thanks in advance

FRESHFACE

Hi there!

I’m sorry for any inconveniences. Please send me your WP login through the tool located in my signature. I’ll do my best to fix it asap.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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Default-user

Hello Freshface I don’t what happened but after 2 days of fiddling with the slider it is now working. However my next question which is about the menus is confusing me, as it will not change

FRESHFACE

Hi there!

If there are still any pending issues, could you please make a new question and I will get back to you?

Thanks and cheers! :)
—FRESHFACE

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Hi, I upgraded my Wordpress site to the latest version of Rockwell and have a couple of plugins that SHOULD e-mail me or my subscribers. For example, one of them is the packaged Contact Form 7. I tried to make sure it works and it doesn’t. This wasn’t an issue with the old version of Rockwell. Is there a fix for this?

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP and FTP login.

Thanks and cheers! :)
—FRESHFACE

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Default-user

2994

FRESHFACE

Hi there!

I checked your site and wasn’t able to identify the issue. Could you please contact your hosting support and ask them about the “PHP mail function” ?

Thanks and cheers! :)
—FRESHFACE

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Hi Freshface I need to know why my menu isn’t changing even though I have set it as my main menu your default menu is still visible

Please could you answer this query as you didn’t answer my last issue

Default-user

I have change the password so that you can access the site the ticket number is 2993

FRESHFACE

Hi there!

I deleted our menu and it’s working now. Sorry for any inconveniences, never saw this issue before.

Thanks and cheers! :)
—FRESHFACE

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Default-user

Ok yes it’s working now… I did think of removing your menu I wanted to make sure I had everything first – thanks

Hello

I have just update the new version of Rockwell theme. I’ve been personalizing my theme but I have three task I can’t resolve by my self. My web is www.viajology.com

- In header there is a white gap on the logo and under the logo (between logo and menu). I don’t like these white gaps, ¿How can I fix it?

- In category pages it always showing category title, I tried to remove but a can’t… ¿how can a I do it?

- When I use portfolio style in categories. When I click in a image, apears image box and I wanted to go to the postn. I tried to change ir each category at “site preferences” but I can not…

Thank you for your help! :)

FRESHFACE

Hi there!

Fixed, sorry for any inconveniences.

Thanks and cheers! :)
—FRESHFACE

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Oscuelar

Thank you very much!

How you did it? it was my fault??

FRESHFACE

Hi there!

No, it was our fault, I just made some changes in the /printers/adefault.php file.

Thanks and cheers! :)
—FRESHFACE

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Hi Freshface

I’m looking for your short codes but I can’t find any documentation on it anywhere. Can you help?

I found this link but they are no longer live

FRESHFACE Author 3 years ago Flag It’s not there because it’s always better to see it live, that’s why it’s inside the Live Preview here: http://demo.freshface.net/file/rw/wp/shortcodes-for-elements/

and here: http://demo.freshface.net/file/rw/wp/shortcodes-for-columns/
FRESHFACE

Hi there!

Try these:

http://prev.freshface.net/file/rw/wp/shortcodes-for-elements/ http://prev.freshface.net/file/rw/wp/shortcodes-for-columns/

Thanks and cheers! :)
—FRESHFACE

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zograf Purchased

Hi, I updated to the latest version. When I want to use link, my domain name is added in front of the link that i specify. What might be the problem?

FRESHFACE

Hi there!

I think you are missing http:// at the beginning of your external links.

Thanks and cheers! :)
—FRESHFACE

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bstuart Purchased

The live preview is not working, which is where the shortcodes listed. This is rather problematic… Is there another place where I can find a FULL list of all 30 shortcodes?

FRESHFACE

Hi there!

I just checked our demo website and its working without any problem. There could be found the full list of the shortcodes.

Thanks and cheers! :)
—FRESHFACE

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