An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by iwthemes

They will respond to buyers' questions via email at support@iwthemes.com.

Additional information from iwthemes:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

how to change google map address?

Open “js” folder and search a file called “main.js”, go to line 47-48 where say “Google Map” and follow the instructions..you should to change the latitude and longitude of your address, and that’s it. if you have more questions, please write us to support@iwthemes.com

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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