249 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Poland

Hello, Theme is great!

However, I have a problem with polish fonts. I know that the font has Polish characters but they do not display correctly on the website.

Can you help me?

Sinote

Hi, glad you like it.

Can you please let me know which font family you’re using. It would be best if you’d send us an email through the contact form on my profile page with this, and a temp admin login, so we can check it out.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Hi I’ve got a problem to rescale the boxes on the page builder, how I can fix it?.

Thank’s

Sinote

Hi mate,

This was an issue that appeared on WP 3.9, but it’s fixed in the latest release of Roki – 1.1.0. Please update your theme, and this should be solved.

Here is the update history log: http://themeforest.net/item/roki-multipurpose-responsive-theme/4129682#item-description__update-history

Default-user

Perfect!! thank’s.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I have the same problem and have now the solution. As I am a beginner, could you tell me how to update the theme on WP ?

Thanks

Sinote

Hi,

You can download the theme files again from ThemeForest again, and you will have the latest version. Then unzip the file roki.zip and name the roki folder to roki_new.

Upload it to your server’s wp-contents/themes folder via FTP. Once the files finished uploading, rename the old roki folder to roki_old nad the roki_new to roki.

Cheers.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
spantax Purchased

Hi Sinote

Is Roki fully compatible with visual composer?

Sinote

Hi,

Roki comes with integrated page builder, developed for the theme itself, so the need for visual composer should drop.

However, let us know if you encounter any issues with the visual composer and Roki.

Cheers

spantax
spantax Purchased

I know, and it’s a great builder ( i already use Nova). I love some Visual Composer modules, it will be great to have them in Roki. Anyway Visual Composer installs without problems, simply the backend editor doesn’t appear, and the frontend appears but doesn’t work.

Sinote

I see,

The issue is that both the theme and the plugin modify the way a page renders, and therefore they could conflict each other. If you’d like send me a temp admin login (through the contact form on my profile page), so we can see if we can think something out.

Cheers

spantax
spantax Purchased

Ok, i’m yet in local enviroment prototype stage, hear from me soon. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi

I used to be able to add transparent PNGs to pages, but recently the backgrounds turn white with a drop shadow. Please could you let me know if there is a way to override this?

thanks

Sinote

Hi,

That’s weird … the theme cannot really affect this behaviour. Can you please check if you’ve recently installed a plugin that could be causing this. If not – please send us an email through the contact form on my profile page with a link to the site you’re working on and a temp admin account, so we can check this out.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
larast Purchased

Hello! I have tried this on mobile, but the menu button doesn’t respond when I touch it. Do I need to set it up somewhere?

Sinote

Hi,

I’d guess that on mobile your logo displays too large, and goes over the nav menu button (as we’ve had such experience with users). Can you please send me an email through the contact form on my profile page with a link to the site you’re working on and a temp admin login, so we can check this out.

Thanks

Default-user
larast Purchased

Oh thankyou for the quick response. Is there a suggested size for the logo, in pixels, so this works?

Sinote

Not really, if this is the case we can quickly fix it with a custom CSS declaration, to be pasted in the admin.

Default-user
larast Purchased

Thankyou! I just emailed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
larast Purchased

Hello!, How do you make/edit the Header Info Panel you mentioned and which shows at http://antonibotev.com/themes/roki/?page_id=2871

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
larast Purchased

Hello!, How do you make/edit the Header Info Panel you mentioned and which shows at http://antonibotev.com/themes/roki/?page_id=2871

Sinote

Hi,

You can do that from Admin > Appearance > Theme Options > General > Pages Header Info Panel

The html code used in the demo site uses:

<span style="text-align:left;">Why Roki ? Because Roki rocks!</span><span style="float:right;"><span class="icon-phone" style=" margin-right:10px;" />1 600 333 5287</span>

You can disable it per page from the Page Header metabox.

Cheers

Default-user
larast Purchased

Thankyou! This is very helpful. It have it working now.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

demo pages just link back to the home page

Sinote

Hi,

We’ve had an issue with the server hosting the demo site, all should be fine now.

Cheers

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