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289 comments found.


agerix Purchased

On a site I use Roksmart with K2 (of course) and submission form on front. But when I create this link, the URL shown on front is like /index2.php?&option=com_k2&view=item&layout=itemform task=add&Itemid=100191, you will note index2.php instead of index.php

The link of course points to a 404 page

By searching the web I find on this thread on the forum Joomlart where a guy explains that when we chosen “new windows with navigation” rather than “new window without navigation” it solves the problem. (See the original thread here:*post348383)

But the problem is, when I want to change the type of link Joomla put back to me exactly the same thing and I stay with my index2.php….

An idea on what is faulty and a way to solve the problem ?

Thx for answers

Precision: Version joomla 3.3.6, K2 2.68, template roksmart 2.1.8


agerix Purchased

10 days after and no answer, I feel that it’s not correct from you to do that. I purchase a template and it doesn’t work as I was supposed it will.


agerix Purchased

more than 2 months and still no answer…

Hi! I want to use some banner rotator (vertical) with RokSmart. Is this possible, and which one works best with RokSmart?

hello, roksmart is build with helix framework. which is popular in joomla and its compatible with most joomla modules and plugins. you may any module for the same. i am suggesting you this one wich is free module.

thank you


if i purchase this template for joomla, would it come pre-loaded with all the styles and full width slider and so on, or your just give me the CSS with some options for the template.

and how often do you support RTL issues, sice my website is only one language (Arabic).

Please let me know what dose this template come with, once i install it as a template.

Thank you


in this template includes full demo data and without demo data. inculed revolution slider which you not need to purchase it separately. and also this template support with rtl language too. so you may use it for arebic.

if any problem or issue comes with it. we are here to support you. thank you


We installed the theme using quick install under a subfolder (/web). We are trying to move it to the root folder and we receive the following error:

Uncaught exception 'Exception' with message 'load error: failed to find /home/[our website]/public_html/web/templates/roksmart_template/less/error.less' in /home/[our website]/public_html/plugins/system/helix/core/classes/ Stack trace: #0 /home/[our website]/public_html/plugins/system/helix/core/classes/ lessc->compileFile('/home/[our website]...') #1 /home/[our website]/public_html/plugins/system/helix/core/helix.php(981): lessc->cachedCompile(Array) #2 /home/[our website]/public_html/plugins/system/helix/core/helix.php(1011): Helix::autoCompileLess('/home/[our website]...', '/home/[our website]...') #3 /home/[our website]/public_html/templates/roksmart_template/error.php(25): Helix::addLess('error', 'error') #4 /home/[our website]/public_html/libraries/joomla/document/error/error.php(135): require_once('/home/[our website]...') #5 /home/[our website]/public_html/libraries/joomla/document/error/error.php(107): JDocumentError->_loadTemplate('/home/[our website]...', 'error.php') #6 /home/[our website]/public_html/libraries/leg in /home/[our website]/public_html/plugins/system/helix/core/classes/ on line 1598

Please let us know where to change references to the sub folder to get the website to work again.


could you send us your hosting details we will install theme for you. thank you

The theme is already installed. We are just trying to move the theme from a subfolder to the hosting root folder.

What are the details required (FTP only)? Also, let us know the email to send to.


hello, if you want to only move your website. then please take a backup from akeeba backup component which is already installed with template. take a backup and install it at root directory.. thank you

Hi I have problem with images size of K2 articles. I change the size of the single article image show but there is no effect. Please check here: Hope you can answer. Thanks

which effect you are saying. can you explain it with more details. thanks

I tried installing the quickstart package. but I get this error.

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in C:\wamp\www\new2\libraries\rokcommon\RokCommon\Service\ContainerImpl.php on line 464

this is a part of error. My wamp server is 2.5 and joomla 3.4.

I had an older version of this template. Downloaded new one and problem solved. The new one works fine with new versions of wamp and joomla. Thank you.

ok thanks

I recently developed a website using roksmart. When I upload it to my cpanel hosting it will give me error. error is

“Error displaying the error page: Application Instantiation Error: No database selected SQL=DELETE FROM `azzdx_session` WHERE `time` < ‘1426814601’”

“Error displaying the error page: Application Instantiation Error: No database selected SQL=SELECT `session_id` FROM `azzdx_session` WHERE `session_id` = ‘b8a560752a501df06f34fb2208089b9a’ LIMIT 0, 1”

My db, prefix, user, password credentials in my configuration file are correct. length of user, db, host and password is also less than 12. error reporting is turned off. path for log and temp in configuration.php are also correct. robots are set to no index no follow repairing session table is not possible. it says local storage doesn’t allow this I have literally tried every possible solution but none worked.

P.S An older version of roksmart is working on another website of mine being hosted under the same hosting reseller account. it is working perfectly fine. I also tried to export its session table and test it in the new one but no luck. later i restored the original session table.

Can You please help. Thank You.

I also tried these following fixes: 1. repairing mysql tables 2. checking permissions 3. database type = mysql


vdubau Purchased

i need the wordpress version please

hello, wait for just few days we are working on it. whenever we will upload it we mail you. thanks

I had an error in template manager. Updating the helix plugin fixed that but the template will not save or close. The buttons do not work. What could be the problem?

try to edit file ‘plugins\system\helix\js\admin\layout.admin.js’
On the line 143 just replace ’ return false;’ with the ’ return true;’
Thank you