Discussion on Role | One Page Responsive E-Commerce Theme

114 comments found

how do you get the footer Widgets to show up on the One Page layout. Also, on the widget, there is only a widget area called Footer Column 1, although I set the footer layout to have 3 columns.

designthemes

Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

designthemes
Hi!., We have fixed blog page issue. Kindly, check it out now! http://156.b1c.myftpupload.com/blog/ Let us know, if you find any issues in future.
how do I change the background of the logo on sublevel pages http://156.b1c.myftpupload.com/permission-policy/
designthemes

Hi!., The image comes from this path http://156.b1c.myftpupload.com/wp-content/themes/role/images/banner-bg.png. Update the image in this path, so that you can change the bg of sub level pages.

BSpicer Purchased

Hi I see there was a theme update May 2014. I have version 1.0 running a Child-theme v1.1 (you did a mod for me). I would like to update to 1.3, do I follow normal update procedures, or is it different with child-theme?

Thanks

designthemes

Hi., Just follow the normal procedures. Just update the parent theme files. Don’t update the child theme files.

Hello, i think i’ll buy your template, i really like it. But first i need to know 2 things: 1) i hope the header slider could be custom height (i just need a small slide, somentigh thin) 2) i have to put an iframe code (is an audio player) in homepage. with the page building is there the chance to add an iframe code with shortcode, composing the home page? Thank You

designthemes

Hi!., 1) We have used the revolution slider in the home page. You can set the custom height in the revolution slider settings.

2) If you need to add iframe code in slider or in the home page content? If you want to add it in the content area, you can add it. You cannot add it in the slider.

blog page display issue – The blocks are squeezed together with no spaces between them. On this page. http://156.b1c.myftpupload.com/blog/ Probably need a screen shot

designthemes
Hi!., We have fixed blog page issue. Kindly, check it out now! http://156.b1c.myftpupload.com/blog/ Let us know, if you find any issues in future.
Default-user

checked for 2 and 3 per row. working now. Thanks!

designthemes

Hi.,

Thanks for the reply.

FOOTER DISPLAY PROBLEM

I chose 1/4 1/4 1/2 format. On the 1/2 part, it is not displaying like it is 1/2. It is truncating the title of my text as if it is a 1/4 column.

see on home page. http://156.b1c.myftpupload.com/
Default-user

um…weird. I have not changed my FTP setting. can you send me email to gmail account? and I’ll resend credentials

Default-user

hi…have you had a chance to fix this?

designthemes

Hi!., The FTP did not work. We have replied back to your mail.

VovaZ Purchased

Hi! I set ROLE, as shown in video. On a site it is displayed only blogs. Here screen: https://yadi.sk/i/VpdDZOJybJxi7 How it is possible such to correct? Wordpress 4.0 version Thanks in advance.

rsriram
rsriram Author Team

Hi.,

Thanks for making contact.

We have removed the url field using a custom css. Please check buddha panel > Integration > Custom Css.

 #commentform input#url { display: none; } 

Regards., DesignThemes Support.

Default-user
VovaZ Purchased

Thank you for your help!
Will update the theme?

rsriram
rsriram Author Team

Hi.,

Yes we will update the theme in future for wordpress releases.

Regards., DesignThemes Support.

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

hi

is it (easily) possible to have a fullscreen photo gallery background on the start page?

and is it possible to have photo album gallery as an extra menu point?

and finally? is it easily possible to change the colourpalette freely?

thanks

rsriram
rsriram Author Team

Hi!.,

1) Our theme is a one page theme and you can see the gallery section (Portfolio) as shown in this section wedesignthemes.com/themes/role/

2) You mean to add gallery items to the menu? Yes you can add.

3) You mean to change the color of each section as shown in our demo? Then yes you can change it.

Regards., DesignThemes Support.

rsriram Author Team
Dear Customers, We will be on Holiday for Next 2 Days! Thank you Very Much for Understanding…Team will be back on Friday.

Regards., DesignThemes Support.

Shortcode option in content not showing on Wordpress 4

devphoenix

Sorry found the problem.

rsriram
rsriram Author Team

Hi.,

Let us know if you find any other difficulties.

Regards., DesignThemes Support.

Hello There,

I bought this Role Theme 3 days ago and I just can install it at my wordpress board.

First my wp version was the 4.0, thrn I install the 3.9 and automatically went to 3.9.2 and still did not work.

I will try install the wp version 3.8 but I do not really know if is going to work as well.

Can you tell me what to do?? I am in a hurry to install this theme.

Look foward to your reply. Thank you. Danuza

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly use wordpress 3.9 version and follow the instructions.

Method I:

(i) Dont install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation,child theme etc. So unzip package and find actual theme file then install theme.

(ii) Actual theme directory – Find style.css file is located in your actual theme directory folder.

(iii) watch this video – http://www.youtube.com/watch?v=pNqm5E8ge6k&list=UUdpQ_fRphrzi5Ltu-y_uPmg

Method II:

(i) Copy actual theme directory folder

(ii) Go to Role(wp-folder) -> wp-content -> themes -> paste copied theme directory folder

(iii) Go to Dashboard -> Appearance -> Themes -> Activate theme

(or) Send your screenshots of your issues.

Regards., DesignThemes Support.

the files names are not the same…!!!

I have role1.3.zip Your video shows role.zip

It did not worked !!

Please be more specific !!

rsriram
rsriram Author Team

Hi.,

Video shows that our first release role zip file. So no problem regarding versions. So install theme (OR) Send us your issues with some screenshots / videos.

Regards., DesignThemes Support.

Default-user

Thank you. I gotta it. I did it thoutght FTP.

but now I am having trouble changing this,

How can I change de pick background of the default theme???

I find out the image names os banner-bg (city gray back ground) but I do find which page deal with.

my site: http://www.camarotesapucai.com.br/

also, there is also a purple color berind this pick that does not come out.

I apreaciatte your help. Danuza

rsriram
rsriram Author Team

Hi.,

1) The background image comes from the path http://www.camarotesapucai.com.br/wp-content/themes/role1.3/images/banner-bg.png which comes from the css file http://www.camarotesapucai.com.br/wp-content/themes/role1.3/style.css line no: 372. You can either remove that css line calling the bg image or change the image in the above path mentioned.

2) Removing the css line of code the purple color will be shown.

Regards., DesignThemes Support.

BSpicer Purchased

Hi I have version 1.3 – the revolution slider is 3.0.7, which has some flags on vulnerability to hacks. Do you have a later version yet? I have deleted mine for now.

Thanks

rsriram
rsriram Author Team

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest revolution slider files.

Regards., DesignThemes Support.

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