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Hi, is the theme fully compatible with WooCommerce 2.5.2?
yes it is with last version released.
how i can disable to hover effect on product images on a category page? now it change the image on mouse over, i dont want that,
go to “Room09 / Theme Options / Shop / Products Page” and set the option “Style products layout (in grid view)” to “Classic” (instead of “PopUp”)
Quick question I have this err message when using shortcodes:
You do not have permission for this request /wp-content/themes/room09/core/templates/admin/tinymce/lightbox.php?post_id=835&
What does it mean?
Thank you. Love your theme.
it’ s a known issue with some kind of server, write a ticket on our Support Desk or wait the fix on next update.
Please provide correct change log of the theme.
This page goes until 2.1.4 (Jan 16) & download documentation does not mention anything either (until 2.1.5 Feb 16)
No changes on ThemeForest page, nor in the download according to what I can see…
How can i change the Mobile Navigation Label from (Navigate To >>> to “Menu” )
i have look in header and navigation and all over but can seem to find it.
please can you give me a custome css for this or the location where i can do it.
you have to localize it with POEDIT, take a look
I have owned the theme for a few years now and it is great! I just updated the theme and the Home slider is not working anymore in Mozilla Firefox. I re-installed the theme many times and nothing seemed to help fix it.
I get this error:
Fatal error: Call to undefined function nerwork_admin_url() in /home/content/37/9800337/html/wp-content/themes/room09/core/lib/vendors/tgm-plugin-activation/class-tgm-plugin-activation.php on line 460
Thank you in advance,
we are sorry but we are not able to recreate your issue, please you have to write a ticket on our Support Desk
Hi! What the setting add to product detail page sidebar? like whis – http://jamaicacottageshop.com/shop/12x24-xylia/ (9parts/3parts in the one line)
you can ser the product sidebar on “Room / Sidebars” page.
Any chance you have a fix for the Amazon Payments Advanced plugin? The button is not clickable and I am using the latest version of this theme.
we will see to fix on next releases.
try to follow this
Hello! i alert you: the theme file “form-pay.php” in woocommerce, result outdated. the version in the theme is “1.6.4”. the woocommerce plugin advise to upgrade at the 2.5.0 version. that’s normal?
probably you have copied that template on your child theme, take a look.
i don’t use any child theme. maybe the problem is an other.
The devoloper team says that the file “woocommerce/checkout/form-pay.php” was removed on 2.1.2 version, so you have just to delete it.
from the theme folder or from the plugin folder?
i need an aswer about my ticket id on your support site. ticket id: #76260
our Support Team is working yet to solve your issue.
Hi, My checkout page is not working! I mean the page just continue loading and does’t let customer to select one of payment method! Why?
please write a ticket on our Support Desk as we check directly what’ s wrong with your checkout page.
Hi! The translation into german (Room09 option panels) are very very bad. Is there an update available? Best regards, Arndt
we didn’ t do the translation of the theme we just include it when a customer send to use, you can easily adjust the translation using poedit as described in the documentation, here
Ok thank you!
Hi. I use the boxed version and i want to change the color of the background (now it’s black). https://s368996747.online.de How can i do that?? I think i have tomatoes on my eyes. Thanks and regards, Arndt
first you have to set “boxed” to the “Layout type”(in the link you provide is set stretched) option than set custom background color on “Colors” section of the “Room09 / Theme Option” page
After update to the new version the cart is still with a black background (boxed and stretched). https://junapharm.de/checkout/
But why? Regards Arndt
Take a look of the “Background” option in “Room / Theme Options / Colors” page.
Hi Andrea, thanks, but i set it to white and the cart is still black. All other pages are white. This happens after the updated version. All the best, Arndt
Hi, can you have a look why the cart has this black background? This is the only problem i have after the update. Thanks a lot and regards, Arndt
Hi Andrea, although i have set the background color to white, the checkout pages are all black.Can you have a look please? Best regards, Arndt
Put this code on your custom style:
background: #fff !important;
Hi Andrea, i appreciate your help, works fine now! Thanks again!
you’ re welcome
Hello ! Is this theme is compatible with WP 4.5 and woocommerce 2.5.5 ? Thank you
the theme is compatible yest with WooCommerce 2.5.5, and we will release an update for WordPRess 4.5 entire next week, aniway you can work with wp 4.5 right now without problems.
I am using WP 4.4.2 with Room09 theme version 2.1.6 (WooCommerce 2.5.5). Since I implemented that update of the theme, back end pages are always waiting for niubbys.altervista.org …
I know support has expired, but these issues should be solved anyhow. Thanks in advance!
sorry I missed this message we are going to send an update that remove that address.
I’ve a few question
1. tell me please if there is an opportunity to auto-update the theme or I need manually download the new version (zip) and install it?
ie interested auto-update as plugins or themes from the official repository WP (just click on the UPDATE button)
2. I know that under the terms of the license I can use the product only on one site.
But I always make a copy of the site on localhost (to check for updates, etc.).
Will I be able to work with your product on my localsite and on a real site with one purchase code?
Will I be available all the features (except for auto-update, which I do not need on localsite) without entering a key in the localsite?
sorry for the late amswer:
1) for now we didn’ t plan to realize auto-update for the theme, so you should to do it manually
2) , 3) you can use all the theme faetures without limit, you have to activate your license on Yithemes.com just to recevie support
After upgrading to Room09 version 2.2.0, I am unable to save any of the options changed in the “Theme Options” settings. After clicking on “Save Options” I also no longer get a confirmation popup that the changes took place.
I want to resize product images, i see the tutorial on internet:
WooCommerce – Setting – Product – Product Image
but, if i setup the simple data on room09 – I can change Product images.
and if i don’t setup the simple data, that not work, i can’t change product image.
I have try clear cache, i have install Regenerate Thumbnails plug-in, but setting not work.
and i don’t want to setup simple data, how can i change my product image
Please help me.
Sorry for my bad English.
sorry for your issue but you have to contact our Support Desk for this kind of problems.
Hi, is it possible to change the size of the logos in logos-slides, i would like smaller.
Sorry, it’s ok, I found it. Best regards
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