1140 comments found

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years

Hi Sara, I already bought Room09 theme last year but only now I use it in a website / intranet as a catalog. I wonder if Room09 theme works with WP Visual Composer plugin as well as the Bishop theme works. Best regards!

Sara_p

Hi, this theme not has the visual composer plugin inside so i’m not sure if it 100% compatible with it. I know some customers are using it so i think no big issues :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Where can I find updated documentation?

Default-user

Still no response!

Sara_p

I’m sorry but i don’t understand, you can find the documentation in the theme folder you downloaded from themeforest.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Sara, i did the last update and the shopping cart has disappeared from the home page?!! please advise!!

Thank you

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

please help

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
tomaurow Purchased

Hi! Im using the theme, but the FAQ page is not working . Looks like a blog page, without filters as before.

please help me, take a look at www.posterit.com.br/faq

Sara_p

Rename the page with faqs, with the s (only the url) :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi there I have a presale question.

Is it possible to edit the multicheckout page to get the “ship to billing address” disabled by default ? So that customers need to tick it ? On your demo the box is ticked by default :( Basically we want the customer to fill out the shipping form fields.

Since you have customized the woo templates will it be possible to “collect the shipping address even if it is not required” ? For example for virtuall items.

I hope to hear from you guys ASAP. I would love to use that theme for our store.

Sara_p

- Is it possible to edit the multicheckout page to get the “ship to billing address” disabled by default ?

Yes

For the other thing, after the purchase we can provide you some edited files :)

Default-user

Thank you Sara. Is there any chance that i can see the modified checkout before i buy the theme? I can see that an other person has asked for the same changes. Can i see his website maybe ? I just want to be sure that all is working the way we like before we buy the theme.

Sara_p

Just asked to my customer if i can provide you his url, please send me a pm to support[at]yithemes.com :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Italy

Hello, great theme!

I have a small problem… I tried to change the color of the item “Shopping cart items and price header font”. But the color of the text “View Cart 1 Item” in the cart (in the header), does not change

the link: http://intuizionicreative.gotdns.com:8080/vinimastricci/

Sara_p

E’ un errore del tema, lo correggeremo nel prosismo update. Nel frattempo puoi usare questa regola nel custom style textarea:

#header-cart .widget_shopping_cart .cart_label > a > span { color: #fff; }
Default-user

grazie!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
markings Purchased

Hello,

Thanks for this theme, we’ve been using it for quite a while now but we’ve had a lot of trouble with updating Woocommerce and the compatibility of this particular theme. When we update to the latest version of Woocommerce, a lot of things seem not to be in order and parts of our site weren’t accessible anymore. However, we need to update to Woocommerce on short notice, so I was wondering when there will be a new version of the theme available that is compatible with the latest versions of Woocommerce?

Thanks

Sara_p

Please open a ticket in our spport desk.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
Shorty05 Purchased

Hi Sara,

i am looking for the same exact thing like the guy “FashionAndStyle” 2 comments above my comment has mentioned.

How can i get the multistep ” checkbox ” un-ticked by default ?

and how can i get the modified files of you to get the thing done with the “collect shipping address even if it is not required”

Sara_p

Hi, please open a ticket and provide me your ticket number, my developer will reply you asap.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue.

Shorty05
Shorty05 Purchased

there you go #40090

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Ossory Purchased

I Have an issue where the on-sale icon is distorted on the catalogue page: please see: http://www.kidsdesignerwear.net/product-category/hugo-boss/ Could you help please?

Sara_p

Hi, please open a ticket and provide me your ticket number, my developer will reply you asap.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

For the default payment type icons in the footer we can see their codes (“amazon”, “cash” etc.) in theme options, but how do we see the codes for the rest of the cards? I can see there are many more icons with web inspector.

Sara_p

Hi, this is the list:

amazon, amex, amex_gold, amex_green, amex_silver, apple, bank, cash, chase, coupon, credit, debit, discover, discover_novus, echeck, generic_1, generic_2, generic_3, gift, gold, googleckout, itunes, itunes_2, itunes_3, mastercard, mileage, paypal, sapphire, solo, visa
You can see a preview here: http://demo.yithemes.com/tyrion/shortcodes/shop/

is the last shortcode :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Netherlands
timbron Purchased

Thanks for the great template

Sara_p

Thank you for your purchase :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ikosweb Purchased

Hi my site has some updates so is it safe to update?

Woocommerce 2.1.12 All YITH plugins Wordpress 3.9.1

Sara_p

In the next week we will release a new update for this theme so if you want to be sure you can wait few days :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Do you provide free installation on your themes?

Sara_p

No, I’m sorry, we not provide free installation service. Anyway, if you have any issue open a ticket and provide is your wordpress and your ftp credentials so we can check and help you with the installation process. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, Is it possible to use in this theme the slider shown on “Bi-Shop” home (home default)? What abot login with socials? Thanks!

Sara_p

No, I’m sorry the Bi-Shop slider is not available in this theme. We will add the socials login in some next update, thanks :)

Default-user

Hello, thanks for the quick reply. If I bought the slider, would it be possible to use it with this theme? Do you have any ideia when the update will be available? Thanks!

Sara_p

No, i’m sorry, is not possible to integrate the theme from bi-shop to room09, the themes have a different framework and structure and is not easy move a feature from a theme to another.

The update will be available in the next 2-3 days.

  • Has been a member for 0-1 years

have a nice day. I’m using room09 theme. Zoom products is very small. I tried changing the settings of the plugin and did not. How do I increase the rate of zoom ?

Sara_p

Please open a ticket in our support desk. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you.

Default-user

I activated the other account and i lost this account. So i have a problem at this adress. Bcs, i get error used already this code and i can not take ticket for support. How can i take it? Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
VIVAwg Purchased

Hello! I want to know how to activate the previous and next button when opening a product page? Thanks!

Like this the < PREV | NEXT > buttons:

http://www.yithemes.com/live/?theme=room09
Sara_p

You can activate this on Room09 > Theme options > Shop > Product detail page > Show Prev and Next link :)

Default-user
VIVAwg Purchased

Thank you Sara!

Sara_p

you’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Netherlands
timbron Purchased

Hi,

Thank you for your great template,

i’ve got a question about the language in my shop. I’ve allready changed some things. but i cant find the update cart, proceed to checkout, and the coupon. could you please help me how to change this into dutch?

Thank you.

Default-user
timbron Purchased

Hi,

Thank you for your great template,

i’ve got a question about the language in my shop. I’ve allready changed some things. but i cant find the update cart, proceed to checkout, and the coupon. could you please help me how to change this into dutch?

The same question for the my account and wishlist and logout en welcome

Thank you.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
breezn Purchased

I would like to migrate from Room09 to Bi-Shop…is this easy enough? Or will it corrupt the site when I try it (with irreversible effect)?

Sara_p

Room09 and bi-shop are made with a different framework. You will not lose content like pages or products, but you have to set again sliders, menu and other content. :)

  • France
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Hi,

When will you update this item details page ?

I’ve seen you released the 1.8 version on the 31th of July but nothing about its compatibility (WooCommerce, WP…), the fixes our the adds…

I’d like to know and I think I’m not the only one.

Thanks.

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