1295 comments found

crocgo Purchased

hi,

http://angelclub2u.com/my-account/ – the registration is not working. i fill in all the fields, but click on ‘register’ button and nothing happen.

I have also enable anyone to register under settings.

definately not the facebook connect, bcos i have unactivated it earlier and still same result.

what am i missing?

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Default-user
crocgo Purchased

hi thank you i have found my problem and fixed it. Tq for the quick respond.

sanabra Purchased

Hello, I don´t know if you can help me on this one: I´ve updated woocommerce to the latest version. I´ve updated Room 09 to the latest version. Now these plugings are not working, and there´s no web anymore; it appears: Fatal error: Call to undefined function is_product() in /homepages/22/d473324849/htdocs/wp-content/plugins/woocommerce-gravityforms-product-addons/gravityforms-product-addons.php on line 337

Then I unactivate gravity forms add ons and yith magnifier and the web is back, but no one is able to buy anything, cause the product pages are lost.

Some suggestions? Thanks in advance.

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Pre-sales Question: Can you show me where in demo what audio posts and video posts look like? Also, is this compatible with BBPress for a forum? Can you show me what that looks like? Thanks.

Sara_p

We not optimized the theme to work with BBpress, i’m sorry. Only our Bi-shop theme has a BBPRESS layout available :)

Also we not use post format in the blog..

Hi, I deal with this theme foe my client.

Is there any stock / depot info area in the theme? So, buyer can see the number of products in depot. Regards

Sara_p

The shop features of the theme are managed by the woo commerce plugin. So if you want to use the theme for an e-commerce theme you need to install woo commerce, is a FREE plugin, you have only to install it :)

Default-user

Thank you very much. Good news.

Ciao Sara, non riesco a collegare le thumbnails alle categorie dei prodotti, se clicco su aggiungi mi riporta alla pagina da cui è possibile creare nuove categorie. Mi puoi aiutare?

Grazie

Sara_p

Ciao, per favore apri un ticket nella nostra area di supporto e facci avere le tue credenziali di accesso cosi che possiamo verificare il problema, potrebbe esserci un bug o un errore javascript. grazie!

Default-user

già aperto!

Sara_p

Puoi darmi l’id? :)

what’s the best resolution for images in the fullscreen slider, in home page? thank you.

PonzioPilato

then.. how i should change the icons of the grid list style? i’m searching for the original images, but i didn’t find them. where is the folder? http://s11.postimg.org/6brn6ygcz/Screenshot_1.png

PonzioPilato

And then.. where is a guide for the login facebook function? Thank you.

Sara_p

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

hbit Purchased

Is the latest version of the theme compatible with Woocommerce 2.2.10?

Default-user
hbit Purchased

Hey Sara, guess issues can be fixed and will be fixed :).

Sara_p

We hope to develope very soon an own infinite scrolling to avoid compatibility issue ;)

Default-user
hbit Purchased

Hey Sara,

That’s exact what I am looking for. Buildin infinite scrolling. Will this also be implemented in the Room09 theme?

rafatorre Purchased

I work with the basic version of the your theme without demo content all is working properly. Of the demo version I need only the sliders templates (elastic, flash, rotating, etc …). It is possible to download only the sliders, not the full demo version??? I appreciate your quick response.

Sara_p

No, i’m sorry, is not possible :( Demo files are a single gz archive, you can’t choose to import only the sliders.

You can watch the videotutorials to learn how to create the sliders: http://support.yithemes.com/entries/23717588-Room09-Video-Tutorials

Hey..

Is there an option to have a regular, full width header?

Sara_p

No, i’m sorry.

Hi,

Would I get the same exact styling css as seen in the demo after I import the sample data?

In my previous theme (Canvas), my dropdown box is using the defaults from woocommerce, and from the demo I can see that room09’s dropdown box are styled, am I able to get the same result by buying this theme or will I have to find a way to do the styling on my own?

Sara_p

what do you mean with dropdown box?

Default-user

upon checkout, the dropdown box for the Country, in the room09 preview, is styled, will I get that?

Sara_p

Yes, you will have the same layout design of the demo.

1sbit Purchased

I installed theme but my homepage is not looking exactly same as “http://demo.yithemes.com/room09-bw/” please let me know how I can make it look like demo

Sara_p

Here you can find alot of videotutorials: http://support.yithemes.com/entries/23717588-Room09-Video-Tutorials

And here we explain how to import the demo files to make your site exactly like the demo. When you install the theme the first time you have to set up all the content and settings OR import the demo files, because obviously a wordpress theme is like a blog ;) http://support.yithemes.com/entries/23707017-How-to-import-sample-data-in-Room-09

To access to our videotutorials, register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

ricky1191 Purchased

Hi,

I have installed the theme in my main domain name, for e.g., www.example.com. However, the website doesn’t look like: http://demo.yithemes.com/room09-bw instead it is seen as a blog. Please guide me.

Also would like to know, if you have any video tutorial showing step-by-step details?

Would appreciate an early revert.

Thanks!

Sara_p
Here you can find alot of videotutorials: http://support.yithemes.com/entries/23717588-Room09-Video-Tutorials

And here we explain how to import the demo files to make your site exactly like the demo. When you install the theme the first time you have to set up all the content and settings OR import the demo files, because obviously a wordpress theme is like a blog ;)

http://support.yithemes.com/entries/23707017-How-to-import-sample-data-in-Room-09

To access to our videotutorials, register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

NarbutasT Purchased

Hello Sara_p,

Thank you for this great theme. I have one question: is the filter by categories work fine? When I add a new category, it doesn’t show up. What can I do?

Best Regards, Tomas

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Great theme!

Revslider data xml also in this theme?

Thanks!

Sara_p

If you import the main demo files yes, we include also the rev slider slides (but we replace the images purchased on Fotolia)

Hi, how can i configure the share buttons? I can’t find this setting in the backend. Thanks for your help!

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