1193 comments found

Is it possible to change the slider based on category that’s selected? Currently when the user chooses the category, it displays the same image on every category page

^ Hope that makes sense

Presales Question: Does this theme come with option to do video posts and/or audio posts? Can you share an example? Thanks.

Sara_p

Yes, room 09 supports post format for video and audio post, but we don’t have an example on our demo, i’m sorry..

When will this theme be compatible with WooCommerce 2.2.2?

Sara_p

In this week. We already released the update for Maya, Bazar and Cheope and we are working on the other themes. :)

iosefl Purchased

Hi,
Quick questions please:
1). Are you going to release new theme version compatible with WordPress 4 and WooCommerce 2.2?
Thanks,
Joseph

Sara_p

I’m sorry but we made kassyopea with the wp e-commerce plugin but this plugin is not very good, not support and a lot of bugs.

iosefl
iosefl Purchased

yes that’s true and I can understand thank you Sara

Sara_p

you’re welcome :)

ib00bi Purchased

Hello Sara It’s possible to change the static background picture for Category. Example Shop by Woman Collection—women collection picture Shop by Men Collection – men collection picture or if i have the xy dsigner – designer xy picture

Thanks in advance for your help Best iBBi

Sara_p

At the moment is not possible upload a different header on each category page. But we will add this feature in the next update, i promise :)

Default-user
ib00bi Purchased

Great News, Thanks Sara

Sara_p

You’re welcome :)

i updated. now i get this error… Fatal error: Call to undefined function yit_woocommerce_default_shiptobilling() in /home/wordpress/public_html/conteudo/themes/room09/theme/functions-theme.php on line 454

already submited a ticket.

Sara_p

Please provide me your ticket id so i can check, thanks.

Default-user

they fixed it…

Sara_p

Great! :)

hbit Purchased

Hey Sara,

Is it safe to update to Woocommerce 2.2.3 with the latest version of Room09?

Sara_p

Yes :)

HI, I received an email from Envato with regards to a vulnerability in the Slider Revolution this Theme Room09 (version 4.1.1). I have thus downloaded the latest version on Envato but did not see the latest Rev Slider patch that it had advised me to upload. “This vulnerability allows attackers to access the servers of all sites using older versions of the Slider Revolution and Showbiz Pro (WordPress) plugins by ThemePunch. The vulnerability exists for all versions of Slider Revolution earlier than version 4.2 (released in February 2014) and all versions of Showbiz Pro (WordPress) earlier than 1.5.3 (released in January 2014).” Can you guide me please or send me the patch?

Sara_p

We already fixed the issue, download the last version available for the theme and you will update also the revolution slider :)

box2211 Purchased

Today I updated Room09 to Vers. 1.8.2 – which supports WC 2.2 / 2.2.3 already. Everything went smooth!

No trouble at all! Great work.

Thx

Sara_p

Great :)

Getting an internal server error when trying to load my website using your theme. Only happening on the Homepage.

Default-user

Tried to open a ticket but my Purchase Code has apparently already been validated (I submitted a ticket in the past) but I cannot access.

Sara_p

Let me know the item purchase code so i can provide you your older username ;)

Default-user

c484c3e2-cce9-4364-a0ee-1a6281f9f181 thanks

Hi,

I am missing the “logout” page. When I log into the theme with my username/password, there’s no way for me to logout.

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. If you provide me your ticket id i can check asap. thanks

markk26 Purchased

The theme has a bug in Comodo Dragon, header, typography and the whole theme gets messy!

Default-user
markk26 Purchased

Sorry, in truth all my site got weird after the update the theme for the latest version! Another question: I do not find my ID of purchase for I activate my theme and enter the forum!

Sara_p

You have to use the item purchase code that you can find in the theme license (on your downloads page find the theme and when you click on the download button you can download the license. here you can find the item purchase code).

For your issue please open a ticket, here i can’t provide you support for bug or technical issues. thanks!

Default-user
markk26 Purchased

See my ticket,is urgent > #43573

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