1130 comments found

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Spain

Hello!

Can you please let me know which premium plugins are needed for this theme to work? Thank you!

Sara_p

Only Woo Commerce, is free. And if you want a multilingual site you have to purchase the WPML plugin :)

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 3-4 years
eecom Purchased

hello, how can i globally disable the commenct function on room009? i can’t find this option and the “disable comments” plugin doesnt work on this theme.

Default-user
eecom Purchased

thanks for you reply, but i already disabled comments in the wordpress settings. the “leave a reply” block is still visible on every page.

Sara_p

in this page you can find how to remove the code of the comments from the wordpress page template.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Ticket ID #25942

Urgent help please! :(

Sara_p

Just ask to my developer to check. thanks :)

  • India
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I got an email for an update. Ive not downloaded the update.

How do i update the theme on my site?

Do i need to delete the theme and reinstall the updated theme? Or is there another way to update it.

Thankx :-)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
KevinC6 Purchased
See if you can get to the info on this link: http://yithemes.com/docs/room09/09-updating.html

It explains how to do updates.

Kevin

Sara_p

thanks for your help :)

  • France
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Hi,

Is this update ok for 3.8 ?

Sara_p

Yes :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States
kevinp4 Purchased

Hello, I am having difficulty creating a custom menu for my sidebar within my “shop” template for this theme (room 9). My custom sidebar menu works with everything but the shop and default template.

I AM able to create and save a custom menu for the left sidebar, however, when I post the pages, they do not come through – it pulls the default sidebar menu.

I need to create a custom sidebar menus for every “shop” page of the website.

But it appears my sidebar menu choices are being overridden by the default/shop template sidebar (if I choose another template besides shop or default), the custom sidebar I created works.

Please advise, Kevin

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

Update looks promising!

I edited the theme quite extensively. Could you tell me which files have been changed?

Awesome theme!

Sara_p

Inside the theme package you can find the changelog.txt file that contains a list of all the files we edited :) thanks

yorick007

Found it :)! Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Turkey
sesyse Purchased

Hi, first I thanks for this beautiful theme.

How I close “comment” window from home page?

This is my site http://boncukdunyam.com/

I try from home.php but then site disappears. Please help me.

Sara_p

Do you already removed it? :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Does anyone having problem after the latest update?

The shop page sidebar and Woocommerce widgets does not work. The sidebar always on the right and the sidebar option on page setting isn't working.
Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

Is there a Ducth translation available?

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
hbit Purchased

I have a problem with the Megamenu. When you first mouse over it is not showing as intended. When you mouse over the second time, the megamenu is showing as intended.

Please check http://www.fashionlady.nl/ and then menuoption special to see what’s going wrong.

Can you help solving this problem?

Sara_p

It seems you have a strange JS issue.

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Ciao Sara, ho fatto l’update come da istruzioni del vostro link ma non mi ha aggiornato la versione mi segna sempre che sono alla 1.4.

cosa posso controllare per essere sicuro di aver proceduto correttamente?

Grazie in anticipo

Sara_p

Scarica nuovamente il tema e controlla il file changelog.txt che trovi dentro lo zip per verificare se è la nuova versione. A volte Themeforest ha qualche problema e fa scaricare le vecchie versioni dei temi.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, I have been using this theme for our online shop. It is a great theme. However, the search function can not search the product tags. Please help me Sara_p

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
sejiama Purchased

Hi guys,

Can I use the images that come with the theme & with WooCommerce on my site, or do I need to purchase them first?

Thanks

Sara_p

We purchased the images on Fotolia with a regular license so we can use them on our themes but you need to purchase them with another license. Send me a message and let me know the images you like so i will send you the urls :)

Default-user
sejiama Purchased

I’m only interested in the background slider images. Do you know how I can get them?

Sara_p

yes, send me a message to support[at]yithemes.com :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how do i update the slider revolution if i got it from through this theme? seems to be broken with the new Wordpress update .. or do i have to buy it separately to receive updates?

Sara_p

We update the sliders in our themes and we send an update of the theme.

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Ciao Sara, grazie della risposta, ho fatto come hai suggerito ma la situazione non cambia, nel changelog.txt è presente la modifica fino alla 1.5.

Io ho installato il child theme, non vorrei aver sbagliato qualcosa nella procedura. Ho scaricaro il flile e scompattato la cartella room09 e copiata nel server sotto /public_html/wp-content/themes.e lo stesso o fatto con la room-child09 nella cartellasul server e presente room09 e room-child09.

E corretto ho devo copiare i contenuti all’interno delle cartelle duplicando il nome(es: /public_html/wp-content/themes/room09/room09?

Grazie ancora della pazienza. Buon 2014

Sara_p

L’ultima versione di Room 09 è la 1.5, quindi hai la versione aggiornata. Che problema hai esattamente?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi, what happened to background #7? when I click on the options its say Background 01, background 02, and custom background. How can I get #7. There is no image for it in the files I downloaded.

Sara_p
You can download all the background images here: http://support.yithemes.com/entries/26124398-Custom-backgrounds-pack

then set “custom” and upload the bg you want to use :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

I cannot remove the comments box from my homepage http://jescar.com/wp/. I disable everything using the instructions here http://www.lostsaloon.com/technology/how-to-disable-comments-from-pages-and-posts-in-wordpress/

But nothing is working. Please explain in simple steps how I get rid of this comment box because nothing is working.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Default-user

I did open one with them 12 hrs ago and got no response back. What is the response time because I need to finish this site?

Sara_p

Usually max 24hrs, but we was out for the christmas holidays so we have a lot of tickets to check.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

I cannot get the Revolution Slider to work, I keep getting this error, please advise.

Fatal error: Uncaught exception ‘Exception’ with message ‘Slider with alias not found.’ in /home/content/j/e/s/jescar/html/wp/wp-content/plugins/revslider/inc_php/framework/functions.class.php:9 Stack trace: #0 /home/content/j/e/s/jescar/html/wp/wp-content/plugins/revslider/inc_php/revslider_slider.class.php(106): UniteFunctionsRev::throwError(‘Slider with ali…’) #1 /home/content/j/e/s/jescar/html/wp/wp-content/plugins/revslider/inc_php/revslider_slider.class.php(121): RevSlider->initByAlias(NULL) #2 /home/content/j/e/s/jescar/html/wp/wp-content/themes/room09/theme/functions-theme.php(234): RevSlider->initByMixed(NULL) #3 [internal function]: yit_add_slider_class_body(’’) #4 /home/content/j/e/s/jescar/html/wp/wp-includes/plugin.php(429): call_user_func_array(‘yit_add_slider_…’, Array) #5 /home/content/j/e/s/jescar/html/wp/wp-includes/general-template.php(1626): do_action(‘wp_head’) #6 /home/content/j/e/s/jescar/html/wp/wp-content/themes/room09/header.php(53): wp_head() #7 /home/content/j/e/s/jescar/h in /home/content/j/e/s/jescar/html/wp/wp-content/plugins/revslider/inc_php/framework/functions.class.php on line 9

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

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