1293 comments found

How do i add items/links to footer, 4 column footer?

Default-user

I figured out. Thx.

I hope, this is my last question: How can I change the megamenu?

Sara_p

What do you mean with “change”? You can edit the menu in Appearance > Menus. In the documentation folder you can find megamenu.html file, open it on your browser and read the tutorial :)

Hello,

Is there a way to add thumbnails and caption to the background slider? Or is there a way to make a revolution slider the background slider?

Thank you! Monika

Sara_p

No, i’m sorry, this is not possible.

I followed the instructions and downloaded the sample data and images but when trying to upload the sample data through the Backup & Reset there is only a button to download and it doesn’t ask you which one.

When I change the skin from Gold to Black & White I lose my shopping cart and all of my add to cart buttons and for some reason even changing back to Gold from Black & White doesn’t bring back the cart.

What do I do?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Product price is displayed only when you take the mouse over the product, is it possible to display the price & add to cart option always?

Sara_p

Using the other thumbnails style (you can view it on the “black & white version, in the demo).

On room 09 > theme options > shop > products page > Style products layout (in grid view) > Traditional instead popup ;)

Hi sara, is the template ready for wordpress 3.8?

cheers.

Default-user

Thank you. I just installed. But now my problem is that I made a FlexSlider Elegant and some FAQ, and I can’t add text to FAQ, only titles. And for the slide is the same thing: I make a slider, put some pics, add a title to each pic but I don’t know how to change the text in latin. thank you.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

hi there

what an avesome theme!!

some questions: can the fullscreenslider on your Standard demo http://demo.yithemes.com/room09/ also have swipe Support, and left-right arrows on a normal pc, and a timeline?

can I also make some additional Tabs on the product page (now there are only description and Reviews), I Need 2 extra ones, and disable Reviews?

is there a virtual layout builder (also for product pages)?

and is there an Option for a sticky Header/menu on Desktop Screen sizes?

best regards!

Sara_p

1- No, i’m sorry. This slider has not a swipe support and arrows.

2- Sure, you can add unlimited tabs on the product page.

3- No, we use a shortcode manager to customize the pages. But is not possible to customize the product page.

4- No, i’m sorry. No sticky header here.

Where is the support for Celestino. I bought this theme from you on Themeforest and now I can no longer download it here. I made a request on your support page for a downlaod/update 5 days now and no response. If I wanted a theme with no support and update I would of downlaoded a free theme online. I paid for this supposedly premium theme and now there is no way for me to get a download from themeforest or your support page/website.

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and ask for the last version of Celestino to our developers. thanks

Has anyone had problems with the Room09 Shop Tab not saving? Any change I make within that tab and the whole shopping cart and add to cart buttons disappear from my site and wont let me re-add and save them through the Room09 Tab. I’m so disappointed! Such a waste of money! I needed this working 2 days ago and now I have to sit with my site down until I get a response from my support ticket and numerous emailed!

Sara_p

Please provide me the ticket number so i can check. We provide support from monday to friday so you have to wait Monday for a reply.

Hi, thanks for the great theme. When I was working with menu, my homepage header changed as it is: http://trendmoda.rs/wp-content/uploads/2014/02/trendmoda.jpg but firefox is ok: www.trendmoda.rs, chrome was also ok but no idea why it happened. please help.

thanks,

Ahmet

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

How can I remove the text box and button from the popup? I just want an over 18’s warning message.

Sara_p

Leave empty the fields in the theme options panel (Theme options > popup > newsletter form) :)

Default-user

That worked. Thank you!!! By the way – Great theme! – it best I’ve used so far!

Sara_p

Thank you so much :)

Hi,

do you have any idea how to translate the “Return To Shop >” if the cart is empty?

kr Michael

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi, I see PSD are not listed as included on the theme, is this correct????

Default-user

Sorry Sara, just found the link. Doh!

Sara_p

Btw, we provide only the home page psd.

jplana Purchased

Hi I am making a website with your room09 template.

We are a company that sell fabric and need to add a page on the website where all the shops and distributors are having our product.

I searched plugins but none that fits what I need.

Not as you might realize.

Can you help?

thanks

hi Sara. Is there a way to have several FAQ sections. I mean, in Pages, there is a FAQ template and you can change the Q’s & A’s there, but can I have 10 or 20 different FAQ pages with different questions each?

cheers.

Sara_p

Sure, you can use the faq categories to have different faqs pages, i suggest you to watch this videotutorial:

http://www.youtube.com/watch?v=XksKwhKmYoI&hd=1

Hi,

Could you tell me why I have two lines showing beneath the product boxes on my homepage and border pages. I cannot find where to disable these lines anywhere. http://www.watchesofwales.co.uk/product-category/watches/ladies-watches/

Thanks in advace

Sara_p

Please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi – i updated my theme, but even i followed the instruction, it still says i need to update it? Why?

:)

Sara_p

Maybe is an issue of the update alert, wait 1-2 days or check you uploaded the new version of the theme :)

WordPress version 3.8.1 is now available… Is Room 09 compatible?

Hi,

Woocommerce just got an update and after that update the whole site is messed up, nothing look like before check the URL: http://vcomdemos.com/grandeur/product/american-anthem-metal-bed-queen/

Default-user

I have added back woocommerce 2.0 to fix it,

Sara_p

I’m sorry, we know the compatibility problems with Woocommerce 2.1 and we are working to solve it asap and release a temporary fix in these days! We will announce updated news right in this thread: http://support.yithemes.com/entries/41041226-Woocommerce-2-1-problems-

Please be patient, Thank you. :)

Hallo, where can I edit the german language file? Please help!

Sara_p

You have to use the PoEdit software and edit the de_DE.po file. If you are not familiar with translating Wordpress themes, I recommend reading this article:http://codex.wordpress.org/Translating_WordPress

We have a simple tutorial that you can follow in order to translate your theme. You can read it here: http://support.yithemes.com/entries/22950506-Help-us-translating-our-themes
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