1125 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • India

How do i add items/links to footer, 4 column footer?

Default-user

I figured out. Thx.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Germany

I hope, this is my last question: How can I change the megamenu?

Sara_p

What do you mean with “change”? You can edit the menu in Appearance > Menus. In the documentation folder you can find megamenu.html file, open it on your browser and read the tutorial :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello,

Is there a way to add thumbnails and caption to the background slider? Or is there a way to make a revolution slider the background slider?

Thank you! Monika

Sara_p

No, i’m sorry, this is not possible.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I followed the instructions and downloaded the sample data and images but when trying to upload the sample data through the Backup & Reset there is only a button to download and it doesn’t ask you which one.

When I change the skin from Gold to Black & White I lose my shopping cart and all of my add to cart buttons and for some reason even changing back to Gold from Black & White doesn’t bring back the cart.

What do I do?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • India

Product price is displayed only when you take the mouse over the product, is it possible to display the price & add to cart option always?

Sara_p

Using the other thumbnails style (you can view it on the “black & white version, in the demo).

On room 09 > theme options > shop > products page > Style products layout (in grid view) > Traditional instead popup ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
obernal Purchased

Hi sara, is the template ready for wordpress 3.8?

cheers.

Sara_p

Yes :)

Default-user
obernal Purchased

Thank you. I just installed. But now my problem is that I made a FlexSlider Elegant and some FAQ, and I can’t add text to FAQ, only titles. And for the slide is the same thing: I make a slider, put some pics, add a title to each pic but I don’t know how to change the text in latin. thank you.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi there

what an avesome theme!!

some questions: can the fullscreenslider on your Standard demo http://demo.yithemes.com/room09/ also have swipe Support, and left-right arrows on a normal pc, and a timeline?

can I also make some additional Tabs on the product page (now there are only description and Reviews), I Need 2 extra ones, and disable Reviews?

is there a virtual layout builder (also for product pages)?

and is there an Option for a sticky Header/menu on Desktop Screen sizes?

best regards!

Sara_p

1- No, i’m sorry. This slider has not a swipe support and arrows.

2- Sure, you can add unlimited tabs on the product page.

3- No, we use a shortcode manager to customize the pages. But is not possible to customize the product page.

4- No, i’m sorry. No sticky header here.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Where is the support for Celestino. I bought this theme from you on Themeforest and now I can no longer download it here. I made a request on your support page for a downlaod/update 5 days now and no response. If I wanted a theme with no support and update I would of downlaoded a free theme online. I paid for this supposedly premium theme and now there is no way for me to get a download from themeforest or your support page/website.

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and ask for the last version of Celestino to our developers. thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Has anyone had problems with the Room09 Shop Tab not saving? Any change I make within that tab and the whole shopping cart and add to cart buttons disappear from my site and wont let me re-add and save them through the Room09 Tab. I’m so disappointed! Such a waste of money! I needed this working 2 days ago and now I have to sit with my site down until I get a response from my support ticket and numerous emailed!

Sara_p

Please provide me the ticket number so i can check. We provide support from monday to friday so you have to wait Monday for a reply.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Turkey

Hi, thanks for the great theme. When I was working with menu, my homepage header changed as it is: http://trendmoda.rs/wp-content/uploads/2014/02/trendmoda.jpg but firefox is ok: www.trendmoda.rs, chrome was also ok but no idea why it happened. please help.

thanks,

Ahmet

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How can I remove the text box and button from the popup? I just want an over 18’s warning message.

Sara_p

Leave empty the fields in the theme options panel (Theme options > popup > newsletter form) :)

Default-user

That worked. Thank you!!! By the way – Great theme! – it best I’ve used so far!

Sara_p

Thank you so much :)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi,

do you have any idea how to translate the “Return To Shop >” if the cart is empty?

kr Michael

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I see PSD are not listed as included on the theme, is this correct????

Default-user

Sorry Sara, just found the link. Doh!

Sara_p

Btw, we provide only the home page psd.

  • Spain
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jplana Purchased

Hi I am making a website with your room09 template.

We are a company that sell fabric and need to add a page on the website where all the shops and distributors are having our product.

I searched plugins but none that fits what I need.

Not as you might realize.

Can you help?

thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
obernal Purchased

hi Sara. Is there a way to have several FAQ sections. I mean, in Pages, there is a FAQ template and you can change the Q’s & A’s there, but can I have 10 or 20 different FAQ pages with different questions each?

cheers.

Sara_p

Sure, you can use the faq categories to have different faqs pages, i suggest you to watch this videotutorial:

http://www.youtube.com/watch?v=XksKwhKmYoI&hd=1
  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi,

Could you tell me why I have two lines showing beneath the product boxes on my homepage and border pages. I cannot find where to disable these lines anywhere. http://www.watchesofwales.co.uk/product-category/watches/ladies-watches/

Thanks in advace

Sara_p

Please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 1-2 years

Hi – i updated my theme, but even i followed the instruction, it still says i need to update it? Why?

:)

Sara_p

Maybe is an issue of the update alert, wait 1-2 days or check you uploaded the new version of the theme :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
faronbi Purchased

WordPress version 3.8.1 is now available… Is Room 09 compatible?

Sara_p

Yes :)

  • United Arab Emirates
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
VCOM-ME Purchased

Hi,

Woocommerce just got an update and after that update the whole site is messed up, nothing look like before check the URL: http://vcomdemos.com/grandeur/product/american-anthem-metal-bed-queen/

Default-user
VCOM-ME Purchased

I have added back woocommerce 2.0 to fix it,

Sara_p

I’m sorry, we know the compatibility problems with Woocommerce 2.1 and we are working to solve it asap and release a temporary fix in these days! We will announce updated news right in this thread: http://support.yithemes.com/entries/41041226-Woocommerce-2-1-problems-

Please be patient, Thank you. :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Germany

Hallo, where can I edit the german language file? Please help!

Sara_p

You have to use the PoEdit software and edit the de_DE.po file. If you are not familiar with translating Wordpress themes, I recommend reading this article:http://codex.wordpress.org/Translating_WordPress

We have a simple tutorial that you can follow in order to translate your theme. You can read it here: http://support.yithemes.com/entries/22950506-Help-us-translating-our-themes
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