1222 comments found

how to configure your default gold theme to your default black & white theme completely ?

Nabajit Purchased

In my category pages, I want my category widget to only display subcategories of the current category page. How do I achieve this?

Sara_p

With the category widget this is not possible. The best solution is to create a menu with the categories you want and in the sidebar use the widget custom menu to show this menu.

Hi

Just bought the theme but the demo content is not working correctly

also I wanted to know if the theme works with WPML ?

I send a support ticket but no reply so far!

regards

Sara_p

Please provide me your ticket number so i can check. And yes, the theme is compatible with wpml :)

Default-user

still no news no help. guess I need to pay a freelancer to get on with this theme. not normal!

Default-user

Be Careful with this theme. Demos content don’t work like sliders and you wont get any support! also if you ask how to handle the language switch you wont get any help at all. I guess we will use another theme as this is only the start of the Drama

andrux Purchased

Hi, how can I change the top bar navigation font size? Thanks

Hi Sara, Hope you are well. I recently purchased Bazar theme for my online business and I am so happy that I bought Bazar theme. I never built any site nor I knew any coding but I managed to build my online shop and it looks fully functional. (It is not live yet). Now I am considering to buy another theme for my Tea business (Online tea shop). For this business, I am considering to buy room 09 theme but before buying, I would like to have few questions: 1. Is it as simple as Bazar theme?? Do I need to know HTML and the rest or I can just follow tutorials and develop my site?? 2. I need to make this site in 2 languages, is is compatible for multi language?? 3. I can¨t believe that I managed to make a website myself. Does it gets different once I make it live. (I am so happy that I made a site for my own business). Sometimes I wonder, what if something goes wrng in future?? Please advice me what is the most imp thing or what I should do to maintain my site??

I paid money to the developer to make my tea business website site but I am not happy with his service and now I am thinking to build my own, Please advice me if I need any extra knowledge on coding to develop my multi language site??

I will buy once I receive your reply!!

Many thanks for wonderful themes…

Sara_p

Hi :)

1. Yes, the themes have the same framework, so are both simple to setup :)

2. Yes, you can use the wpml plugin to make the site a multilanguage site, without extra knoweledge. Buy the plugin, install it…it’s easy :)

3. Be careful with the wordpress and woo commerce updates. When woo commerce release an update don’t update it but check here if the theme is compatible and wait 2-3 weeks so you can be sure we fixed the issues and made the theme 100% compatible.

hi, how can I make page as http://demo.yithemes.com/room09/home/home-ii/

also need to revolution slider Sample Data. Where can I downolad?

Sara_p

You can import the demo files on backup & reset > install sample data. I’m sorry but is not possible to import the revolution slider demo files :(

Hi. I have a question (before I purchase) about product filter. I want to sell fashion. For better understanding I ask with a sample: In insert for example the follow products (variations) in shop: size: small, medium, large, X-Large in colour black (each 1 pcs. in stock). Now customer sell the small one. This is out of stock. Now the filter should not to show the small size. Do your filter works like that or take this just the attributes (not available variations) Thanks! Regards, Marko

Sara_p

The filter takes all the variations, also the out of stock variations.

sanabra Purchased

Hello Sara. Is it safe to update woocommerce to 2.1.9. version? Thank you.

Sara_p

A lot of customers already updated without any issue, some customers have minor issues. I suggest you to update in a test/local installation so you can be sure :)

Hello! I’m currently using a plugin called Woocommerce Booking for reservation requests, but he uses feature “woocommerce_before_add_to_cart_button” that the issue is not letting run. Could you help me with this problem?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues. If you can provide us also the WP admin and the FTP credential to check directly on your site

Thanks!

Hi, on the individual product page where the tabs section is, every time I click a tab it just takes me down the page to the information instead of opening that tab with the information. How do i do it so when the tab is clicked it only shows the information within that tab.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues. If you can provide us also the WP admin and the FTP credential to check directly on your site

Thanks!

Default-user

Hi, thanks for replying. I have done this and still waiting for the reply.

The ticket numbers are: #37298 #37278

Sara_p

Just asked to my developers to check your tickets, let me know if they will help you :)

hbit Purchased

Hello Sara. Is it safe to update woocommerce to 2.1.10. version?

Sara_p

In the next week we will send an update.

Default-user
hbit Purchased

Hey Sara,

Any news about the update?

Sara_p

We need some days to fix issues and add some features, but in this week we will send the update. thanks :)

Gold Demo Data – /home-ii link has PHP error. With Back & White Demo data this page is not an option and no PHP errors.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues. If you can provide us also the WP admin and the FTP credential to check directly on your site

Thanks!

Fransnl Purchased

Hi,

I was Using Revolution Slider in home and on blog, but because but I had to disable it because the Revolution Sliders css makes my web takes long to load (until 35 sec sometimes.) . I am using the sliders that come on the subject, but I have some questions:

- Does the slider the possibility of linking a url?

- I Enter the shortcode in the editor but doesn´t show the slider in the blog. Can you give an example of an abbreviated short code name “POLAROID BLOG”?

- Revolution Slider also has the possibility of introducing the slider in html for example:

<? php putRevSlider (“Test”)> It´s possible to do this with Sliders (Polaroid, for example)?

Thank you Sarah! Have a nice weekend

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues. If you can provide us also the WP admin and the FTP credential to check directly on your site

Thanks!

I sent a support ticket at:

http://support.yithemes.com/requests/37413

============

I did not get a reply concerning the CSS you mentioned.

So what is the CSS workaround to make the WaitList invisible / disappear ?

Please send the CSS .

turner2f

Yes. For Ticket #37413

BUT…

I still have a support ticket #37581 at …

http://support.yithemes.com/requests/37581
Sara_p

Do you fixed your issue?

turner2f

NO. Still waitng.

I still have a support ticket #37581 at …

http://support.yithemes.com/requests/37581


AND..

support ticket #37653 at …

http://support.yithemes.com/requests/37653

Hi Sara,

The dropdown panels in the Wordpress dashboard don’t seem to be displaying properly. For example, in the Shipping settings, instead of showing countries in a dropdown menu, it lists all the countries which makes it painstaking to keep scrolling down.

Please see image: http://img.photobucket.com/albums/v142/psychocynic/Web%20Images/ScreenShot2014-06-10at82519AM_zps6c0d4d04.png

The problems is only in the admin dashboard, otherwise, the website is okay. I tried rolling back my version of WooCommerce to 2.1.7 and Wordpress to 3.8, but it doesn’t seem to be working. Any idea on how to fix this?

Thank you!

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi i tryed to install the demo sample and now I got the message “Resource Limit Is Reached”. What I can do from now.? Please help me to install the sample.

Sara_p

It seems you have a small hosting plan, i suggest you another hosting or to increase your package.

Sara_p

Do you fixed your issues? :)

turner2f

NO. Still waitng.

I still have a support ticket #37581 at …

http://support.yithemes.com/requests/37581


AND..

support ticket #37653 at …

http://support.yithemes.com/requests/37653

on the category page e.g. /?product_cat=floor-tiles

I cant seem to change the categories, the stuff for the sidebar (in widgets) doesn’t seem to be correct. Is this a bug ?

There is eg YITH WooCommerce Ajax Navigation Colors , but colors doesnt appear on the page ? Categories however does, but there is no mention of this in the sidebar on widget page.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi I really like Room09. I am having a small problem with the header menu. It drops down and left, below the main title and subtitle. Any idea how I can fix this issue? https://www.dropbox.com/s/xwt15ufdjdzgx65/room09.jpg

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi,I try to update version of this theme,but I dont know how to download it. Pls advise. Thank you

Sara_p

You have to download again the theme and upload the new files using an ftp software :)

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