1232 comments found

I would like to buy this theme and I already bought the tyron theme from you but I was wondering can you turn off the auto moble device feature on this website like you can on your other website i purchased … I would like the desktop view to show up on cell phones and not the moble version … I hate moble websites … Thanks in advance

Sara_p

Yes, you can turn off the mobile version also in this theme :)

Paraiso Purchased

Hi! First of all congratulations with the Theme. I need some support for having a question, but i canĀ“t get my theme activated on the yithemes.com page. I get the message that my purchase code is already activated.

Please help, thanks!

Sara_p

Please send me a message to support@yithemes.com and send me your purchase code so i can check. Thanks!

Default-user
Paraiso Purchased

Thanks for your reply. I’ve send you an email.

Sara_p

It seems your username is Paraiso :) you are already active, so you have to login yourself and you can access to the support desk!

this is a pre PURCHASED quastion can u discribe me in one word what is the diffrant from Room09 Maya Shop sheope shop? im intrested in buying it for a online store who sell gift itemes which off this 3 items whould better for me?

Sara_p

Hi, the theme are similar, i think Room09 is better because is new, Mayashop is an older theme.

Anyway, i really suggest you to wait tomorrow, we will release a new powerful theme with a lot of features like page builder, new sliders and so on. You can view it here: http://live.yithemes.com/bishop/

this is a pre PURCHASED quastion can u discribe me in one word what is the diffrant from Room09 Maya Shop sheope shop? im intrested in buying it for a online store who sell gift itemes which off this 3 items whould better for me?

Sara_p

Hi, the theme are similar, i think Room09 is better because is new, Mayashop is an older theme.

Anyway, i really suggest you to wait tomorrow, we will release a new powerful theme with a lot of features like page builder, new sliders and so on. You can view it here: http://live.yithemes.com/bishop/
Default-user

when will bishop be avalible?

Hi there!

Just having a problem with the price appearing twice for variable products? Not sure what is happening… see here:

http://69.85.87.105/~onelittl/shop/captain-tee/
Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

When users register using the the themes register page – the Username & email address are reversed – how can I fix this?

Default-user

Update – The “Username” is ignored and the 1st set of charatcters before the @[domain].com is placed as the “Username” – How can this be fixed?

Default-user

Woocommerce has by default! Automatically generate username from customer email : fixed :

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hello

I’m interested in buying this theme but I’ve got a few questions to ask you before I do it. Could you help me with them?

1) Is the theme available in PT-BR? If it is not, are all the words placed in one .po file? 2) If my WooCommerce is set in PT-BR, I guess I only need to translate the theme terms, right? 3) About the shop side bar, is it possible to disable the auto hide setting and leave it static or fixed? 4) Are all the premium features included on the 60 USD price?

Thank you

Sara_p

HI,

1- the theme is not translated yet, but all the words are in one .po file so you can easily translate it using the free poedit software.

2- i’m sorry but we can’t provide this customization for you. i suggest you to hire a developer/freelance that can help you with this change.

3- All the features are included in the price of the theme :)

tnjplt Purchased

Dear Sara

Only offer.. Example in property listing (grid) most important thing is in brief …

http://www.alanya07.com/property-type/apartment/ in example this one – how many m2- how many room + garage or swimming pool. in next version in grid listing if you care about it would be better I think. + let people to add their own property m2 – room – garage area and icon! it is also an offer only

Regards

Hi,

Does it works with Wordpress 3.9?

Regards

Sara_p

Yes!

Hi I am having a bit of trouble with the contact form. I have created the form Have a field for name, email and message.

In the configuration section of the form setup i can’t seem to get the form to send from the user filling out the form. I have added email to the sender field but it doesnt seem to work. Am i doing something wrong?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi,

My registration doesn’t work, when I try to sign up it says “Please enter a valid account username.” Please advise.

https://pokertickets.com.au/my-account/

Thanks

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

miasoho Purchased

I am having major issues with Room09 theme. I’ve already submitted a support ticket several days ago. I was assigned Kashi, but the issues still remain. Can someone please assist or tell me how I can request a refund. Thank you, Nicole

Sara_p

Please let me know your ticket number so we can check. thank you!

Default-user
miasoho Purchased

I was finally able to fix the issues I was having. Thank you for responding.

Sara_p

You’re welcome :)

when will you guys release a updated version of the theme ?

is the current version compatible with the latest woo commerce & and wordpress version ?

does the theme also gets a new framework like the bi-shop ?

have you been able to fix the mavericks font issue ? i have been waiting for a fix for that since months.

Sara_p

We will send an update for all our themes in the next days, we are currently working on this. At the moment the theme is compatible with the last Woo and WP, just little issues.

We will not change the framework of the theme, is not possible. I will ask to my developer to check this mavericks font issue (do you opened a ticket for this?)

Hi Does the theme has a size chart feature?

Thank you

Sara_p

Not yet, i’m sorry.

Hello,

I have a problem on the preview… Impossible to view . when i open the page ” The server refused the connection.” Can you fix it ?

Sara_p

:) thank you!

Default-user

Another question : Is it possible in this theme to build product variation with image like in Tyrion theme ?

Sara_p

At the moment this theme not has this feature, but maybe we will add it in the next update ;)

Hi Sara,

is there a way to change template font, theme option doesn’t seem to work.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi Sara_p,

How do I change the words of call to action example, from “SET OPTIONS” to “VIEW MORE”?

S

jesuss Purchased

Hi,

I got a blank page after activate few of the required plugins as: Revolution Slider or WooCommerce. I try install and activated in different sequences but not luck.

Please help!

Thanks in advanced.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi , presalequestion :)

Will this theme work with WooCommerce Product vendors plugin? Im trying to build an online marketplace for selling physical goods so it would be pretty interesting if this theme has those capabilities.

Thanks in advance.

Sara_p

Hi, it seems a lot of customers already use this extension with our themes so i think yes :)

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