170 comments found

lb42 Purchased

Pre sale question: If you purchase a regular license, do you get Roua Classic and Roua Video? Or only the Classic theme?

stylishthemes

Hey.

You get all of them. Don’t worry. Everything will be included in the package.

Regards

lb42 Purchased

I just purchased the theme and tried to install it, but unfortunately it won’t work. When I upload the ZIP folder I get the error ’’Are you sure about this?’’. What to do?

stylishthemes

Hey.

This error comes because you have a too small upload limit for your website (smaller than the size of the theme).

Speak with your hosting support and ask them to increase the upload limit and everything will be fine.

Regards

Default-user
lb42 Purchased

Already fixed it with FTP, thanks

Hi! I love this theme for my project, but I need to add an event calendar, it is possible with a plugin?

stylishthemes

Hey.

We don’t tested any plugins for events in ROUA yet. But I don’t see why it shouldn’t work.

Roua is a simple theme and don’t have conflicts with other plugins.

You should have in mind however, that ROUA doesn’t support sidebars, so you’ll have to choose a plugin that gives shortcodes to the calendar.

Vlad

Default-user

Hi again! I hace just installed the theme. In “Pages” I had to enter the Purchase Code and an email (I’v never had to do this with others themes), but now I can’t access to pages, an error message appear: “You do not have sufficient permissions to access this page”. So now I can’t work and I don’t know what to do.

Regards!

stylishthemes

I see. Don’t worry it’s a simple fix. Just shout me a ticket on http://stylishthemes.co/help and I will give you the fix ASAP.

mark0n3 Purchased

Hi Vlad. The BLOG page shows complete post content (including image) for each post. I need have just excerpt (about 100 words?) in blog page (without images, and than you can read complete post by clic. How can i do?

stylishthemes

Hmm… That’s strange. It shouldn’t do that.

Please send me a ticket on http://stylishthemes.co/help and provide me some info so I can debug this issue.

Thank you very much!

Pre purchase question. How difficult is it to use this theme not as a eCommerce solution but, rather a business service and information site?

stylishthemes

Hey.

ROUA is not using AJAX for pages transitions so don’t worry about this, your pages will be indexed well. :)

The loader is just for design purpose.

Regards

Default-user

Thank you very much for clearing this because it had me worried. You have an amazing theme, GREAT JOB. I am just trying to figure out how to utilize it for my business. We are a service provider as a luxury estate management company, not in need of a portfolio display. I think we can simply replace your portfolio highlights with our services.

stylishthemes

Take a look very closely to the theme and its features and if you find how to use for your business we will be more than happy to have you as a customer! :)

Hey there! I just bought this theme a few minutes ago because I really like the look of the portfolio layout. I thought that I could hyperlink the portfolio icons to blog posts, but I can’t figure out how to do it! Please help! I need this site up fast!

stylishthemes

Hey. On header.php http://d.pr/i/B6Fh you need to change the taxonomy slug from “PortfolioPostType::get_instance()->postTypeTax” to “category”.

It should work this way.

Vlad

Default-user

Thank you vlad! It worked perfectly! Although I then had to change the slug once again in the portfolio template under the “New query”. Thank you so much for your help!

stylishthemes

No problem. Don’t forget to rate the theme with 5*.

Regards

Hi before I purchase the theme I want to verify that I can change the layout of the images, and also remove the feature that when you put the mouse over an image you get the heart shape and the name of the image ; as in I just want a clean image layout…hope this is clear…

Default-user

Sorry not sure how to send images through here so I will explain. When I click on http://www.anastasiadimitriadi.com/ which is one of your examples listed below, it shows a layout of images on the home page. When i put the mouse over the image the image changes to an orange square with a description of the image. I have also seen this feature in another example of the theme. Is it possible to disable this feature? Hope this is clearer

stylishthemes

I see what you mean now, the hover feature. Right now this is not possible with the default theme.

The only way is to remove it from CSS.

Regards

Default-user

so it is possible to remove it? and also if it is not removed is there full control over what the hovering image is – for example no heart/like icons and another type of image/texture?Thanks

Hi before I purchase the theme I want to verify that I can change the layout of the images, and also remove the feature that when you put the mouse over an image you get the heart shape and the name of the image ; as in I just want a clean image layout…hope this is clear…thanks

Pre-sale question: I saw in one of the comments 8 months ago that option for auto replacing bg video with still image when displayed on cell-phone will be added to make it more data and performance friendly. How is that going? I tried accessing one website that uses this theme with my not-so-up-to-date smart phone and didn’t get pass the pulsing preloader which concerns me. I’m new to wp.. would it be hard to place some sort of link in that preloader (or splash screen or how it’s called) with information about size of the site that’s being loaded and option to go to some simplified version of it located elsewhere? Btw what’s being loaded while the logo is pulsing? Thank you very much.

stylishthemes

Hey.

We did that. At least the backround video is not starting on mobiles to not cause loading issues. You can try to test this on our demo http://demo.stylishthemes.co/roua/home-video/ – we tested with our phones and it works fine.

Also, when the preloader it’s on the page it’s loading, but that do not have an AJAX so the loader could easily can be removed if you don’t need it.

It’s more a ‘fancy’ thing than a functional one.

Regards

Hey I just installed the theme & it completely crashes the site when I make it live? The site just goes blank.

I would appreciate any help asap!

Thanks

Default-user

The PHP version is: 5.4.24

stylishthemes

Please open a ticket on http://stylishthemes.co/help and give me a FTP and WP account with your website url. I will take a look ASAP. :)

Default-user

Ah! My mistake – well, the hosting cpanel showed it was 5.4.24 but I managed to check it on the site itself & that confirmed it was under 5.3 once upgraded it worked perfectly. Thanks!

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