137 comments found

Hey.

Purchased theme and have tried uploading. Ive unzipped the main package and now have both the parent and child themes both in.zip format. When I upload both I get an error “broken child theme” parent theme is missing? Please help. I do have the option to active the theme but why this error is shown? I would like to activate the child theme and work from this but it’s not there?

Thanks Gary

GBDesignStudio

Hey guys. Thanks for your speedy reply. When I follow the link and sign in successfully im unable to view the fix? Please help

stylishthemes

You need to be logged in I think. http://d.pr/i/1f9bZ

GBDesignStudio

Fixed thanks guys

I have a question. I have downloaded the updated theme. Do I upload the whole package again and select from my available wordpress themes? If I upload it will affect my edits and settings for the site?

stylishthemes

Hi,

You have to unzip the roua-v.X.X.X.zip file, and there you will find the ‘roua-wp’ theme folder.

This folder you should overwrite over the ‘roua-wp’ folder you have right now on /wp-content/themes/.

It won’t affect your edits from the settings panels, but this if you didn’t made any modifications in the theme’s files.

If you did, be sure to save that files you modify first, then replace them again after update.

Vlad

Hey Vlad. Firstly I’m loving working with this theme it’s very addictive and user friendly thanks for building such an awesome experience.

I have an issue which I would appreciate solving. Theme scrolling works a treat both on desktop and iPhone however not quite the same in ipad?

My issue is with the scrolling on every page inc. Portfolio :( when scrolling up to view below content flow the upper background pic keeps overlapping the content constantly? Even on the contact form. It’s very frustrating.

Please see my site in question

http://gbstudioclients.co.uk/gbdesignstudio

Thanks and look forward to your reply Gary

stylishthemes

Ok, let’s talk on the ticket :).

GBDesignStudio

which ticket? sorry

tawfiqmp Purchased

Hi.

I wanted to put my own favicon for every page, but I’m not sure how to do it. I was able to add a code in the header.php, but it doesn’t seem to do anything. Any help would be much appreciated. Thanks!

stylishthemes

It will work if you place the favico.ico file on the root of your wordpress installation.

Did you tried this?

Vlad

beautiful theme! pre-sale question:

1. can video be placed in the headers for about us, contact and all pages beside the home page?

2. can the opacity of the white masking be controlled (page headers)

thanks so much! really want to purchase this :)

stylishthemes

Hi mikedubs,

1. Yes, you can place them on any page.

2. Yes, you can, there are posts opened & resolved about this on http://support.stylishthemes.co

Thank you very much for your interest in our work.

Cheers’

mikedubs

awesome…much thanks!

I’ve been hanging on ThemeForest for over 6 years, and bought more than a hundred themes. For the second time, I had a great pleasure to work with a theme created by stylishthemes.

Besides the fact that their themes are by far the best available (in terms of design, ergonomics and creativity), the support is, beyond any comparison, the most effective we can find on any template marketplace.

Once again, I would like to warmly thank Vlad for his incredible support, and above all, his visionary attitude that helps make our work a passion : the achievement of the “Wow effect” with our client.

Many thanks again. You deserve, by far, to be the top #1 seller of all time. Stay the same, you’re absolutely perfect.

First, I would like to thank you for this beautiful theme. Apologies if this question has been asked but I was unable to find it in the thread:

When I add items to my portfolio, they look great, but the thumbnails of the portfolio items on the homepage do not show the titles and are not able to click through. Any idea as to why?

Thank you in advance!!

Default-user

My Theme is here: racheltopping.com. I have tried shortening titles to one word and still only one will show.

Thanks for your help.

Default-user

Could I perhaps send my log-in info via email to help in troubleshooting the problem?

stylishthemes

Yes, please send at vlad@stylishthemes.co – but please specify the problem also.

Vlad

cocobadu Purchased

I am considering buying this theme and was wondering if there is any limit to the number of portfolio categories you can have. (When you hit ‘FILTER’ there are currently five categories in the sample -ALL, BRANDING, PRINT DESIGN, PRODUCT DESIGN, TYPOGRAPHY-Could there be thirty or sixty more categories here?) Thank you in advance. Looking forward to knowing the answer to this question!

stylishthemes
vlad@stylishthemes.co it’s my email address.
Default-user
cocobadu Purchased

Thank you for providing this, Vlad. I sent you a document with a little clarification on what I’m trying to do. Looking forward to knowing whether it’s possible. Hope so!

Default-user
cocobadu Purchased

Thank you very much for your email response to my followup question. Great service, Vlad!

yopoi Purchased

Hi, Thank you for this great theme. I wish have a slider on a homepage (like the video-bg, but with revolutio slider). Can you help me to find how to do that ? Thank you. Yop

Default-user
yopoi Purchased

Thx for your proposition. So, I’m waiting for news from you?

stylishthemes

Open a support ticket and I will try to explain there.

Default-user
yopoi Purchased

OK, thx.

jasonano Purchased

Hi, I just purchased and successfully installed the ROUA v3 theme, but when I try to go to Live Preview, I get this error:

Parse error: syntax error, unexpected T_STRING in /home/content/60/9003860/html/wp-content/themes/roua-wp/admin/tcm-theme-lock/includes/class-mailchimp-api.php on line 3

Please help.

stylishthemes

Hi.

Seems like an old version of PHP you have running on your WordPress. Contact your hosting support and ask them to change your PHP version used by WP to 5.3 or greater.

Cheers’

Default-user
jasonano Purchased

So I just upgraded to 5.3, I’m not getting that error anymore but I am getting this: “You do not have sufficient permissions to access this page.”

Default-user
jasonano Purchased

nevermind I fixed it with plugin install and code activation

I am wondering if the ticksy panel site is down? I have tried multiple times to have my password sent to me so that I can read the forum, but a password reset email never arrives.

My username is: toppingrd / E-mail: racheldtopping@gmail.com

stylishthemes

Hi. And sorry about this. I sent you an email right now with the new password.

Thanks

Hi. This theme is cool. But when I put a photo on my featured image in portfolio, the photo is kinda zoomed in. What should be the size for the featured image? I’m trying to do like the one in the demo.

stylishthemes

Hi. I understand your issue. I think what you should do (what we’ve done also) is to work with very big images for covers. For example we use covers on 1920×1080 size.

Vlad

Hey, great Template.

I have 3 Pre-Sale Questions :-)

1. What happened if i have not a square Logo, my Logo is horizontal. Must i make it small or go the menu and social icons automaticly mor to the right?

2. Is there any Client carousel at the moment ?

3. Can I change to a slider at the starting homepage, or is it fixed to start with the text and portfolio?

Thank you so much for a reply and sorry for my bad school english :-)

stylishthemes

Hi.

1. All should work fine here, they will auto-adjust after your logo.

2. Nope :(.

3. You can use an image, but not a slider.

Thank you very much! :)

New Support Platform

We move our support on Freshdesk. Please open tickets there from now on.

Click Here to Submit a Ticket

You will still be able to see the solved topics from the old support system, but we won’t respond anymore on it after this week.

We do this so we can provide better support for you, our customers. :)

Thank you for understanding!
StylishThemes Team

Hi there, we launched our website a few weeks back but the loading time on the pages is incredibly slow, is there anything you would recommend we do to make it faster please? The website is: www.butterflyeffectpr.com

Also, I received an email re update but I’m not sure how to instal it. Would I have to download the entire theme again and upload through Wordpress? Or am I able to just update in the Wordpress backend?

Thank you for your help, Sophie

stylishthemes

Hi Sophie. I saw right now that you opened a ticket too. I will respond you there and explain the process.

Vlad

Hello, Very nice theme! I just have a question. Is it possible to have the menu just on top of the page and not to have a slider menu like in your demo?

stylishthemes

Hello. Do you mean to have a top menu instead of the right menu that opens? If this is your question, the answer is no :( – the only menu is the one in the right.

Regards

basicdes Purchased

Hi There,

I am experiencing the white screen of death on my website admin login. Please help!

basicdesign.ca

stylishthemes

Hello.

Please open a ticket on our support platform & kindly provide your FTP & WP accounts too. https://stylishthemes.freshdesk.com/support/tickets/new

Everything will be just fine.

Cheers’

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