Pre sale question: If you purchase a regular license, do you get Roua Classic and Roua Video? Or only the Classic theme?
You get all of them. Don’t worry. Everything will be included in the package.
I just purchased the theme and tried to install it, but unfortunately it won’t work. When I upload the ZIP folder I get the error ’’Are you sure about this?’’. What to do?
This error comes because you have a too small upload limit for your website (smaller than the size of the theme).
Speak with your hosting support and ask them to increase the upload limit and everything will be fine.
Already fixed it with FTP, thanks
Hi! I love this theme for my project, but I need to add an event calendar, it is possible with a plugin?
We don’t tested any plugins for events in ROUA yet. But I don’t see why it shouldn’t work.
Roua is a simple theme and don’t have conflicts with other plugins.
You should have in mind however, that ROUA doesn’t support sidebars, so you’ll have to choose a plugin that gives shortcodes to the calendar.
Hi again! I hace just installed the theme. In “Pages” I had to enter the Purchase Code and an email (I’v never had to do this with others themes), but now I can’t access to pages, an error message appear: “You do not have sufficient permissions to access this page”. So now I can’t work and I don’t know what to do.
I see. Don’t worry it’s a simple fix. Just shout me a ticket on http://stylishthemes.co/help and I will give you the fix ASAP.
The BLOG page shows complete post content (including image) for each post. I need have just excerpt (about 100 words?) in blog page (without images, and than you can read complete post by clic.
How can i do?
Hmm… That’s strange. It shouldn’t do that.
Please send me a ticket on http://stylishthemes.co/help and provide me some info so I can debug this issue.
Thank you very much!
Pre purchase question. How difficult is it to use this theme not as a eCommerce solution but, rather a business service and information site?
The theme is very easy to use, comes with pre-made templates for pages which allow you to have the exact same feeling as on our demo in minutes.
Thank you for response.
Pre purchase question: according to Google: “If you’re running an AJAX application with content that you’d like to appear in search results, we have a new process that, when implemented, can help Google (and potentially other search engines) crawl and index your content. Historically, AJAX applications have been difficult for search engines to process because AJAX content is produced dynamically by the browser and thus not visible to crawlers. While there are existing methods for dealing with this problem, they involve regular manual maintenance to keep the content up-to-date.”
Showing up on searches is key for any site, how is this being addressed?
ROUA is not using AJAX for pages transitions so don’t worry about this, your pages will be indexed well.
The loader is just for design purpose.
Thank you very much for clearing this because it had me worried. You have an amazing theme, GREAT JOB. I am just trying to figure out how to utilize it for my business. We are a service provider as a luxury estate management company, not in need of a portfolio display. I think we can simply replace your portfolio highlights with our services.
Take a look very closely to the theme and its features and if you find how to use for your business we will be more than happy to have you as a customer!
Hey there! I just bought this theme a few minutes ago because I really like the look of the portfolio layout. I thought that I could hyperlink the portfolio icons to blog posts, but I can’t figure out how to do it! Please help! I need this site up fast!
You can do that by modifying the portfolio template query, to query the blog posts on the same portfolio layout.
This is a custom job and it’s not included in the theme unfortunately.
That’s OK. You might consider adding that template in the theme update. Thanks for getting back to me in a timely fashion with that info tid bit! Could you supply me with a link explaining how to do it maybe? That would be awesome. Thank you!
I have figured out how to change it! Thanks again for the tip! What do I need to do to change the filter to use the blog categories?
Hey. On header.php http://d.pr/i/B6Fh you need to change the taxonomy slug from “PortfolioPostType::get_instance()->postTypeTax” to “category”.
It should work this way.
Thank you vlad! It worked perfectly! Although I then had to change the slug once again in the portfolio template under the “New query”. Thank you so much for your help!
No problem. Don’t forget to rate the theme with 5*.
Hi before I purchase the theme I want to verify that I can change the layout of the images, and also remove the feature that when you put the mouse over an image you get the heart shape and the name of the image ; as in I just want a clean image layout…hope this is clear…
I don’t really understand your needs, sorry. Could you explain somehow with screenshots or something?
I don’t want to give you a wrong answer…
Sorry not sure how to send images through here so I will explain.
When I click on http://www.anastasiadimitriadi.com/ which is one of your examples listed below, it shows a layout of images on the home page. When i put the mouse over the image the image changes to an orange square with a description of the image. I have also seen this feature in another example of the theme. Is it possible to disable this feature? Hope this is clearer
I see what you mean now, the hover feature. Right now this is not possible with the default theme.
The only way is to remove it from CSS.
so it is possible to remove it? and also if it is not removed is there full control over what the hovering image is – for example no heart/like icons and another type of image/texture?Thanks
Only by CSS. Not an option from the option panel or customizer. I hope you understand what I mean.
Hi before I purchase the theme I want to verify that I can change the layout of the images, and also remove the feature that when you put the mouse over an image you get the heart shape and the name of the image ; as in I just want a clean image layout…hope this is clear…thanks
Pre-sale question: I saw in one of the comments 8 months ago that option for auto replacing bg video with still image when displayed on cell-phone will be added to make it more data and performance friendly. How is that going? I tried accessing one website that uses this theme with my not-so-up-to-date smart phone and didn’t get pass the pulsing preloader which concerns me.
I’m new to wp.. would it be hard to place some sort of link in that preloader (or splash screen or how it’s called) with information about size of the site that’s being loaded and option to go to some simplified version of it located elsewhere?
Btw what’s being loaded while the logo is pulsing?
Thank you very much.
We did that. At least the backround video is not starting on mobiles to not cause loading issues. You can try to test this on our demo http://demo.stylishthemes.co/roua/home-video/ – we tested with our phones and it works fine.
Also, when the preloader it’s on the page it’s loading, but that do not have an AJAX so the loader could easily can be removed if you don’t need it.
It’s more a ‘fancy’ thing than a functional one.
I just installed the theme & it completely crashes the site when I make it live? The site just goes blank.
I would appreciate any help asap!
Most probably the issue is from an old version of PHP you have on your server. Please contact your hosting support and ask them to upgrade your php version of your wordpress website to 5.3 or above.
Everything should be fine then, no worries.
The PHP version is: 5.4.24
Please open a ticket on http://stylishthemes.co/help and give me a FTP and WP account with your website url. I will take a look ASAP.
Ah! My mistake – well, the hosting cpanel showed it was 5.4.24 but I managed to check it on the site itself & that confirmed it was under 5.3 once upgraded it worked perfectly. Thanks!
Is it possible to change the colors of the map?
Yes it is. Please open a ticket and I will show you how to do this by changing just one line on a file.
How do i reset the likes on images?
This can be done only from the database. You should open a ticket on this matter and we’ll speak there.
Where do i paste code for favicons? it doesnt seem to be working in the head of the header.php
You should just place the favicon into the main folder of your website (where worpress is installed) and it should work by default.
OR you can use a plugin like https://wordpress.org/plugins/custom-favicon/ .
Hi – thanks for a great theme! In your demo, the shop page has amazing large images. Unfortunately, after installing the WooCommerce plugin and adding a product to my shop, the image shows as a tiny thumbnail. Any idea as to how I can make it as in my portfolio page?
I’ve actually found the solution for the problem in the WooCommerce settings – by deleting the preference pixel sizes it will take into account the ROUA theme settings instead, resulting in a seamless integration.
Thank you for choosing our theme. Please follow the instructions in the docs : http://docs.stylishthemes.co/roua/#WooCommerce and then regenerate the thumbnails.
I’m trying to add a background color to the style ‘header.header.affix’ in Wordpress but can’t find it in the CSS stylesheet. Anyone know where I might find it?
As you can see here http://d.pr/i/1kzEN you can find it on master.css file from /assets/css/ folder of the theme.
Parse error: syntax error, unexpected T_STRING in /home1/whicked/public_html/footprintsbykaren.com/wp-content/themes/roua-wp/admin/tcm-theme-lock/includes/class-mailchimp-api.php on line 3
This error comes from an outdated version of PHP you have on your server. Please ask the hosting support team to upgrade your php version to 5.3 or above for your wordpress website.
Thanks for choosing our theme.
I just have one question about social networks : Behance is included in this theme ?
You mean on the social bar? Yes, you can add pretty much all social networks that have a icon logo on font awesome.
Having a heck of a time getting demo data to install. Using hostgator but it appears to timeout when doing the import
Sorry about that. You should try to install it with the default method (Tools->Import->Wordpress).
It should work fine on a well configured server & wordpress installation.
Thanks for choosing our theme.
We’ve made an YouTube video to present some important new features from ROUA v3.
We hope you’ll really enjoy them and also use them at full power to create nice portfolio websites.
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