120 comments found

Guernik Purchased

Thanks, great Theme!!!

DiseƱo Web barcelona

ait
ait Author

Thank you :)

smvmedia Purchased

www.nexmov.com/test

I loaded one image in as the slider.

Note how it’s crashing over the logo?? And for the slider (using the Revolution slider), what’s the preferred dimensions for the slider images??

Any help?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

afirmaweb Purchased

I need to know like insert a number telephine in menu, side right…

My site is http://www.valylavanderia.com.br/

Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

smvmedia Purchased

The client wants the social icons at the top to open in a new page. Can you provide the coding and instructions for accomplishing that?? Thanks!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

smvmedia Purchased

The client wants ALL the hyperlinks on the site to change to the color red. Currently they are a sharp blue color. Best way to accomplish this??

ait
ait Author

Please post to our support forum, our support staff don’t have access to themeforest discussions here. Thanks.

smvmedia Purchased

how to remove the breadcrumbs for posts??

ait
ait Author

Please post to our support forum, our support staff don’t have access to themeforest discussions here. Thanks.

smvmedia Purchased

The “share” button at the top right posts seems to not be working. http://nexmov.com/test/?p=8382

when you click it, it simply disappears. thoughts??

ait
ait Author

Please post to our support forum, our support staff don’t have access to themeforest discussions here. Thanks.

smvmedia Purchased

www.nexmov.com/test

Hover over the 4 icons for the service boxes. Note that PARTS of the icon link to the correct page, and other parts simply link back to the home page.

suggestions??

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Dear Support,

How can i make a setup without the Header and Header Logo in my page or pages?

For faster issue resolution please provide: URL to your website: www.balanspijnbestrijding.com Browser version: Firefox latest Theme version: Rounder

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I’ve been using this theme on my live site for the last 10 months and we’ve had lots of comments on how lovely the site looks. We’ve also had people who are rebranding their own sites asking us how we created ours because they want something as good as ours. The theme really is beautiful and it fits perfectly with our organisation.

Their support forum is very useful and they always respond to issues within a day or two. It’s good that, 10 months on, they are still supporting it and doing the odd bug fix; it’s not been forgotten about after they’ve released newer themes.

I am glad that I took my time to pick this theme, it is definitely the right one for us and it works really well. There are lots of stylings available within the theme to create buttons, tables lists as well as advanced functionality such as embedding tweets. Your site can definitely look very professional without much effort if you use all the stylings.

ait

Thanks for your comment, we’re happy you like our work ;)

Hi, a few pre-sale questions: can I change the animation in header? Can I insert different animation in different pages? Can i change the colored circle in header? thank you, Nicoletta

ait
ait Author

Hi Nicoletta, You can customize header no problem. Each page can have different header and slider. Thanks.

Hi, a few pre-sale questions: can I change the animation in header? Can I insert different animation in different pages? Can i change the colored circle in header? thank you, Nicoletta

ait
ait Author

Hi Nicoletta, You can customize header no problem. Each page can have different header and slider. Thanks.

Default-user

Thank you, another question: can i customize sidebar in pages?

ait
ait Author

Sure, you can put there what you want.

Pre-Sale Question

The Blue Circles throughout demo – this can be changed, yes? If so, is it changed via PSD then re-upload or can I edit this in the admin panel/color picker?

Is this theme WooCommerce ready?

Thank you!

adminsuperwoman

Great, however, I meant for the widget dots :)

ait
ait Author

You can change it in css, no problems. We can point you the right direction on our support forum. Thanks.

Hi,

I consider to buy this theme. I like the slider ‘rounder’ effect and I would like to ask : you say there are some PSD files with the theme. If I buy this theme, will I be able to easily replace / adapt the first slide of the demo ? (to replace the two kids by an other picture)

Also, is it possible to display only one slide ? (this first slide)

Thanks.

ait
ait Author

Hi, PSD files are included in the package. You can also have one slide only, no problem.

Hi, I like this theme. I want to show this to our client after customizing with their logo and colors. Can you help me in this regard?

ait
ait Author

Sorry we cannot distribute our themes via other channels.

Default-user

I’m not asking you to distribute the theme via other channels. To make it more clear, to test visual composer wordpress plugin, developers of the plugin is giving an option to request an access to the wordpress back end and test the functionality of the plugin. Once we signup for demo, they’ll provide username and password to login and see the plugin’s functionality. Is that possible?

ait
ait Author

Sorry we don’t have admin demo of this theme setup. You can test Solitudo theme is you like, but this is based on a newer framework.

Hi, I bought this theme and posted a support question on 6th of this month and no one haven’t yet responded. Is your support team working or they are on a holiday!!

Default-user

anilreddy0102

Default-user

same pathetic support even now… It’s been 2 days and I haven’t yet received any reponse from your support team.

ait
ait Author

Thanks for your message, I’ve forwarded it to our support staff, they’ll have a look at your questions asap.

Hi,

I’m extremely disappointed with the support service. Currently all my support questions are being answered by Mr Zoli. Can you please ask soemone else to respond to my questions? I’m not at all happy with his understanding levels. Please assign my questions to some one else..

ait
ait Author

Sorry for waiting, I can see that all your questions are answered now.

I see a mobile version of the site in desktop safari browser. How do I fix it?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user

No one responds in the support forum. That is the reason I posted here. After your response I posted in the forum but no one responded yet!

ait
ait Author

Our support staff go through all questions several times a day, you’ll get an answer soon. Thanks.

This is a nice theme and I’m interested on this. My only concern is the feedback regarding the support.

My pre-sales question is what do you mean by this… “Theme is built on our robust MVC framework that means that HTML design is completely separated from other PHP. Making updates cannot be easier.”

Thanks!

ait
ait Author

HTML code is not mixed with PHP code, templates are completely separated. You can make modifications easily.

CrossOn Purchased

I need help!!!

the theme accuses an error that can not find no way.

Parse error: parse error, unexpected ‘}’ in /services2/webpages/u/n/uniflon.com.br/public/wp-content/themes/rounder/ait-cache/_wplatte/_Templates.404.php-6c6727e71e05788458e843f2bbef5d5e.php on line 10

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

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