217 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, I just uploaded the latest update that said the slider admin was fixed but my slides keep disappearing after I do all the work.

ZoomIt

1.63 should fix this

If not, please send me a PM with wp-admin and I’ll fix ASAP

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I installed 1.63 as instructed but still having problems. Did you receive my admin details?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Correction, I thought I had installed 1.63 but it was the same files. When I download the package from Themeforest, it is still the old 1.52 version files.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, is there still support for this theme?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I’ve just had exactly the same problem!!!! I added some slides and they’ve disappeared. This should REALLY not be happening with a theme we pay money.

PLEASE REPLY ASAP. What can I do?

I love this theme, want to continue with it ASAP, but can’t continue with it as long as I can’t add slides / trust my data from not disappearing!!

Things started when I upgraded to WordPress 3.5. So I’ve removed everything, started from scratch, and the same thing is happening

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I just checked the version number and I have version 1.52, so this may be the issue.

How can I upgrade to version 1.63?

I downloaded the zip file again from ThemeForest and it’s still version 1.52! The sidebar to the right of this comment on Themeforest also says the latest version is from June 6 (version 1.52).

ZoomIt

Sorry, fixed just now

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello. After upgrading to Wordpress 3.5, the slider on pages only shows the first image. After that image passes, all the other images are black. This only started after the upgrade to 3.5. I have v1.63 of the theme installed. Is there a way to fix or is there an updated version that is more compatible with Wordpress v3.5?

Example: https://www.casinosinternationalinc.com/lauberge-lake-charles/

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Ok, so I finally was able to upgrade to 1.63 but now I cannot import my xml option tree settings or sliders that I spent a whole day creating. When I try to import, I get this error: “You do not have sufficient permissions to access this page.” I have had so much trouble with this theme and the poor support. I even gave my log in info as requested but nothing happened. I hired a developer to help me but they are just creating more of a mess since they did not originally code it. I had to revert to the original files. I paid for this theme. I promised my client the site would be done last week but due to these bugs and no help, I have not been able to do it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Another issue, I tried using the wordpress tools to import the xml but I get this message:

Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

One more, I after trying to upload the save sliders data file, I get this warning:

Warning: file_get_contents() [function.file-get-contents]: Filename cannot be empty in /homepages/10/d320344631/htdocs/Bell-la Landscaping/wp-content/themes/royale/admin/slidersadmin/admin.php on line 42

Please help, thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Here’s another one. I have made a simple page. I created a royale slider and entered the shortcode. [royaleslider id “furnishings”] However, I only see the first image. There should be 19 of them. The dots do display at the bottom but not the images. And they are way to low. Also, the slider sizing option does not work even though I have auto resizing selected or even unselected. Same thing. I had to make the images the exact size I need.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How to make navigation sidebar horizontal at footer which is currently at left side

ZoomIt

Please post in the support forum

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, this is my first template i bought. So soory for stupid question. How to install this Theme. In WP backend dashboard, i cant´install this Template. Maby anyone can help be . Thanks al lot.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 6-7 years

Nice WP Theme ! ;-)

Q before buying: Is the theme working with WP 3.5 ? In know it already works on ipad and iphone devices but will there be a responsive edition ?

Thank you ;-)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Have you made this compatible with wp 3.5? If you do, I’ll buy it. The one on your screenshot seems pretty outdated…. 3.5 is changed a lot

ZoomIt

It’s 3.5 compatible

I’ll make some new screenshots

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
DDphotog Purchased

This is the first time I have install a theme. Trying to upload your theme but all I’m getting is this message 500 (Internal Server) Error after it upload.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
sinbadx Purchased

Hi, I just bought your theme, I installed following all the instructions, I put all my data and my photos, but I have had many many many problems with the Sliders Admin : unable to create new slide or delete old ones, and I lost all my slide! I have wordpress 3.5.1

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
sinbadx Purchased

Can I have some answer pls?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
bazzlerg Purchased

Hey, I cannot see an answer to the earlier question about when the image ‘Image Title’ gets input on portfolio items…

Top theme! eagerly awaiting your response…

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
chloeluv Purchased

I have an urgent issue with this theme. I have a sortable portfolio. I want to add a few lines of text to each portfolio item. Unfortunately the theme is displaying 2 “more” buttons under the text.

http://i50.tinypic.com/6s7syu.jpg

Please advise.

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