260 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
simandir Purchased

Browsing with internet explorer 9 on product detail page , other image slider can’not load next image. top of the corner product image area 30px 30px square image appears. and after the slide cycle complete refreshing page images is normal size

http://postimage.org/image/9o3mc6kf5/ web site url www.cezmak.com.tr
stmcan

Hello,

Have you edited the pager and js files? I don’t see the pager also. Could you please move this thread to our support forum by starting a new discussion at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear sir,

i wrongly purchased html instead of wordpress plz help my in this.

With regards’ Aleem

stmcan

Hello,

I’m sorry to hear that. Authors like myself have no control over the sales/refund process so you will need to contact ThemeForest support for this request.

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi stmcan,

RT-Support asked me to write my question here:

When I have the RT 10 theme activated it doesn’t find any hosts so I cannot update plugins, wordpress and feeds are not shown.

I need to connect to another site (Salesforce through API ) and this theme doesn’t let me do this. Can you please look into this? I have seached the internet but nobody else seems to have this problem.

When I deactivate the theme everything works smoothly.

Please help me solve this!

stmcan

Hello William,

Could you provide me your website url and login details through the contact form on my profile page and please use our support forum at http://support-rt.com for your upcoming support requests! Thank you.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Sweden
Bauinho Purchased

Hi! Great theme, but I have a question:

Is it possible to connect certain product categories to unique menu buttons in the left navigation panel instead of having just one like “Products”?

Something like this:

Home

Service (Product category 1) (Product category 2) (Product category 3)

Used equipment (Product category 4) (Product category 5) (Product category 6)

Repairs (Product category 7) (Product category 8 )

Contact

I would love to get this to work, but I cant find it in the documentation.

Regards,

stmcan

Hello,

You can crate any kind of navigation by using menu tools of WordPress. Please take a look at this tutorial for further details http://www.support-rt.com/discussion/447/tutorial-using-wordpress-menu-tools

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
Bauinho Purchased

Thank you for a quick answer and a great tutorial!

Works great!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
max1ms Purchased

Hello, How do I define Products page for every language using WPML? Example:

1. In Theme Options, I select a page for Products when WPML is set to English. 2. Then I change the WPML language and select another Products page in Theme Options. 3. When I select the first WPML language again it resets my selection.

stmcan

Hi,

This theme does not support the plugin! However you can try to use product categories for each language not the product start page. For further helps please contact us through our support forum at http://support-rt.com by opening a support request.

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
max1ms Purchased

The same situation with Blog. I need blog to be available in more than 1 language. How do I set up that in Theme Options?

stmcan

The answer is same. You can try to use blog categories.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Where can I download the upgrade ?? The version I have is not compatible with the new Wordpress! Please help!

stmcan

Hi,

Go to your accounts -> downloads page and download the theme again. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
max1ms Purchased

OK I will create different categories for products/blogs. How do I show these certain categories in my pages then?

stmcan

Hi,

Please post your questions on our support forum at http://support-rt.com Thanks!

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 3-4 years

Hello!

How can I update the theme jQuery version to 1.5? (I need it for a PlugIn I want to use).

Thank You & Selam.

stmcan

Merhaba Serap,

You can update your functions.php with this one http://pastebin.com/Ev9YuDsZ

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
max1ms Purchased

Hello,

OK I asked my question on support-rt.com. No answer.

http://support-rt.com/discussion/5844/products-and-portfolio
stmcan
Please wait at least 24 hours to get an answer! Thank you. http://support-rt.com/discussion/5844/products-and-portfolio
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi all,

I am not sure but i believe all custom questions should be asked and are answered on the rt-support.com forum.

Only pre buying questions are supported here mostly. So please try

http://support-rt.com

The answers are given much faster within 24 hours as far as i recall

Have a great day, S.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Im trying to upload the theme. But I keep on getting this message: “The package could not be installed. The theme is missing the style.css stylesheet” Can you help med and tell what to do?

stmcan

Hi,

Please unzip the package into your computer first then follow the instructions inside the /Documentation/ folder as index.html

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Any featured image function?

thanks.

stmcan

Hi,

Featured image for posts? Yes there is! If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Slovenia
Daichisan Purchased

Howdy,

sorry stmcan, I’ve lost our older post. :) I’m having the problem that the header title is gone now it only displays the url of the page. The title is defined in the wordpress settings. I didn’t notice that in rt theme options is title avaiable. So I don’t get it why is the title missing when I install the theme. Before that everything is ok.

Thanks for the help! Cheers, David

stmcan

Hi David,

Regarding your older posts; I don’t thing it is a related problem with the theme. However you can try to disable your installed plugins to see if it is related one of them.

I don’t quite understand which title you’re pointing out. Could you please provide us your website url and add a little more information about the issue by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Turkey

Bir güncelleme ile telefon ve tablet sürümü de eklense iyi olur.

Te?ekkürler.

stmcan

Tavsiye icin tesekkur ederim. Dikkate alacagim. Saygilar.

Default-user

Dikkate aldiginiz icin tesekkur ederim.

Default-user

Bir sorunumuz daha var. Sag taraftaki menude Alt menuler ust menuye tiklandigi zaman aktif oluyor. Mouse ile uzerine geldigimizde aktif olmasini nasil saglariz?

stmcan

Maalesef bu mumkun degil, bastan kodlamak lazim tum menuyu ve scripti.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Turkey

Warning: Missing argument 1 for rt_breadcrumb(), called in /home/enkapoli/public_html/wp-content/themes/rttheme10/search.php on line 11 and defined in /home/enkapoli/public_html/wp-content/themes/rttheme10/functions/rt_breadcrumb.php on line 4 Home \ Arama Sonuçlar? po?et

Boyle bir hata aliyorum arama sayfasinda.

birde bu sorumuza cevap alamadik?

Acil ilgilenirseniz sevinirim.

stmcan

Search.php dosyasini bu dosya http://pastebin.com/9PrC5MQT ile degistirerek ilgili hatadan kurtulabilirsiniz. Bu arada destek talepleriniz icin lutfen destek forumumuzu kullaniniz. (http://support-rt.com) Destek vermek uzere gorevli bir ekibim var ve ben normalde destek vermiyorum, sadece themeforest uzerindeki sorulari elimden geldigince yanitlayip foruma yonlendiriyorum, zaman kaybini onlemek icin. Saygilar.

Default-user

Tesekkurler forumdan destek alalim bundan sonrasi icin.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Turkey

Why can not you answer my questions?

stmcan

Hi, Please post your questions to our support forum at http://support-rt.com as notified. Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi there, great theme! on the blog, comment section, where do you remove “You may use these HTML tags and attributes: <abbr title=””> <acronym title=””>

<del datetime=""> <em> <i> <q cite=""> <strike> <strong>" that appears below comment box? Thanks! </strong></i></em></del>

stmcan

Hello,

You can paste following css code into the Custom CSS Codes field inside the General Options

.form-allowed-tags{
display:none !important;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Awesome, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
vlau Purchased

Love you guys and love your themes ;)

I bought 4 of your themes, and still loving them. One question: RT Theme-10 – how do I make a drop-down or drop-out menu to show when mouseover the button (without clicking and go to the page)?

THANK YOU!

Default-user
vlau Purchased

Or even just showing the sub-level button when you click on it (on the home page)

stmcan

Hi,

It’d be nice option! But the current menu and coding structure does not support the drop-out menus. It needs custom coding. Thanks for the feedback and purchasing my themes. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Default-user
vlau Purchased

Can I hire you to do custom code? or anyone you know?

stmcan

Hi, Unfortunately i am not available for freelance projects but you can use themeforest forums to find someone. Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Netherlands

Support still active? Regards jeff

stmcan

Hi Jeff, It is still active! If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

BudgetDesign

ok thx for the reply, Love this theme! To bad it isnt responsive.

Again thx for the info Regards Jeff

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