253 comments found

zinc1314 Purchased

The plugin “Post Types Order” makes that (don’t show menus). You know how i can order the products like i want? really thanks

stmcan

Hi, Could you please your questions to our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hi this theme support Mobile device? Android, iphone, ipad?

stmcan

Hi,

It works with mobile devices but it is not a responsive theme.

First of all, after all this time, still an amazing theme and one of my personal favorites :-) I have a quick question, a client of mine wants to make some adjustments to his site (running RT Theme 11 1.0.1 on Wordpress 3.3.2). I would like to know if the latest version of this theme 1.4 is compatible with the latest version of Wordpress 3.8.1 before I try to take on this adventure to update his site and make adjustments… and if so… any recommendations on how to make the update process as painless as possible without breaking everything? Thanks in advance for the info! :-)

stmcan

Hello,

- Yes the latest version is compatible with WordPress 3.8+ - First of all, please backup first, even move everything on a local or dummy server. Many things changes since WP 3.3.2, you wont loss any data but you may found some of your widgets missplaced. Good luck!

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Dear stmcan

is the back ground image customizable

thanks

Maxsinner

stmcan

Hello maxsinner,

Yes you can customize the background image / color.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

mynak Purchased

Tolga bey Merhaba,www.rusyada.net adl? siteye teman?z? kurdum fakat bir kaç eksik var öncelikle bile?en bölümündeki home page contens için Read more codlar?n? bulamad?m. Birde üst menünün yan?na Facebook,Twiter ve Google plus iconlar? gerekmektedir. Bunun haricinde birde ana sayfa bölümüne koyabilece?imiz ücretsiz dan??ma hatt? için yer gerekmektedir lütfen yard?mc? olurmusunuz.

stmcan

Merhaba, Bu temada ust menuye iconlari koyamazsiniz, desteklemiyor. Diger bolumler ile ilgili bilgileri de /help/ klasorunun icindeki index.html dosyasindan okuyabilirsiniz. Detayli yardim icin lutfen http://support-rt.com adresine ingilizce olarak yaziniz. Saygilar.

UKiain Purchased

Hi I’ve just noticed that the slider doesn’t work on iphone. I looked on the demo site and the problem is there too

stmcan

Hi,

Thank you for reporting, there will be an update soon. This http://pastie.org/private/1iuif7pvavsyzgp1fy9dfa fixed css file must recover the issue please replace it with /css/style.css to fix before the update.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

I would like to purchase this template but before i’ve got one one doubt: I would like to create content in 2 languages??, is there any way to do it with this template or is there any plugin you could suggest that you know It will work and that is compatible?

Thank you in advance

stmcan

Hello,

There is a WPML plugin that lets you create multi language website but this theme does not support it officially. As I check last time, the main functions of the plugin is compatible with the theme.

Hi,

I have now three times created the contact page but every time I come back to it the next day, it is gone. The template builder seems to lose the map and page content somewhere along the line. Is there a known issue saving template builder content?

Thanks

stmcan

Hello,

I think you are a RT-Theme 17 user. Please refer this page on our support forum at http://support-rt.com/forums/topic/solved-template-builder-saving-problem/ Thanks.

mpekala Purchased

Hello,

So my client is freaking out cause the host sent everyone with an outdated WordPress install an email about vurnerablity so looking to update from WP 3.4.2 to 3.9.2

Currently running a RT-Theme 11 version Version 1.0.1

Should I worry about updating to newest WP? Thanks!

stmcan

Hi,

Yes, Your theme and WP version is too old! The current version of the theme is 1.4 and I recommend backup your DB before upgrade to new version. The latest version of the theme is compatible with WordPress 3.9

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Resetup Purchased

Hi, is there a way to get the slider showing the slides at random?

Regards

stmcan

Hi,

Unfortunately the slider script does not have a feature for random displaying. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Nice looking theme!

2 PRE SALE questions, please.

1. Is it responsive 2. Does it have dummy/demo content install?

Cheers

stmcan

Hello,

1) No it is not responsive, you can check our newer items http://themeforest.net/user/stmcan/portfolio 2) Yes it comes with dummy contents

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

I received this information from my hosting company:

Warning: include_once(/home/rudylede/public_html/jetblaq.com/wp-content/themes/rttheme11/social.png) [function.include-once]: failed to open stream: Permission denied in /home/rudylede/public_html/jetblaq.com/wp-content/themes/rttheme11/functions.php on line 512

Warning: include_once() [function.include]: Failed opening ‘social.png’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/rudylede/public_html/jetblaq.com/wp-content/themes/rttheme11/functions.php on line 512

That this purchased item is nulled or a torrent. How can we correct this issue.

Please let me know ASAP email: trigraphite@gmail.com

rtthemes-support

Hi

If you are using a torrent download you can download the latest build from your themeforest account here and reupload the correct version by ftp into your server overwriting the one that is in there,

You should contact your hoster on the permissions messages as the server seems to block things.

Please register on our forum and post any further questions or issues in there

http://support-rt.com

We dont supply support through themeforest..

Thank you

Best regards,
Theme support

Hello,

I would like to ask if RT-Theme11 supports custom posts, especially for plugin from Easy Digital Downloads.

Thanks

rtthemes-support

Hi

Unfortunately it is not compatible with that plugin and requires i think a lot of custom recoding to make it work.

Sorry but it will not work in rttheme 11

Best regards,
Theme support

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