251 comments found

Id like to use this theme for project but I really need tags for products which it doesnt seem to have. Can it be added?

stmcan

Hello, Yes the products not support the tags currently. You need custom coding for that. Thanks for your interest. Best Regards

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

Hi,

Thanks for your earlier comment in regards to woocommerce. Can you recommend another ecommerce plugin that would work with the theme? The one that came with it doesn’t have an internal cart etc.

Or, would you recommend integrating PayPal buy buttons and using an external PayPal cart?

Thanks, Mary

neostead Purchased

I’m having a client telling me that the big banner_button on RT-Theme 11 is not rendering in IE9 . Have you heard this and do you have a fix?

stmcan

Hello, There is a cufon issue with IE9 and you can update it manually /js/cufon.js with this file http://cufon.shoqolate.com/js/cufon-yui.js?v=1.09i

I will also update the theme asap.

Thank you.

neostead
neostead Purchased

Thank you!

sashajin Purchased

when I install Theme from uploaded file: themeforest for-wordpress.zip they say me the error:

Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.

whats happend?

stmcan

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

wympy Purchased

I’m really happy with your purchase. The configuration of the theme is very simple. Useful if the management as well as the final update will be made ??by the customer. I need to translate the theme into two languages??. The theme is compatible with WPML for translation into English and Italian?

stmcan

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

THEME UDPATED : Version 1.2 | April 16, 2012

  • Added: Ability to add custom css codes via General Options
  • Added: Localization support / .po file included
  • Improved: Better thumbnail support, timthumb.php removed!
  • Improved: theme options, better plugin compatibility
  • Improved: WP 3 .3.1 compatibility
  • Improved: WP Backgrounds compatibility
  • Fixed: order bug fixed on products
  • Fixed: cufon for IE9
  • Fixed: several bugs on product showcase
  • Updated: jQuery, PrettyPhoto
    rellZ Purchased

    Hello, Great theme! For some reason my navigation’s sub-menu isn’t working, it was at a point but then stopped showing up.

    Is this a common issue?

    EDIT : Figured out it conflicted with the wp-prettyphoto plugin

    stmcan

    Glad to hear you have managed to solve it.

    If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

    Thanks for purchasing my themes Best Regards

    FRHD Purchased

    Hello. What commercial system would you recommend to use in your theme? I need to create shopping cart, checkout page and so on.

    stmcan

    Hi,

    If you don’t want to get your hand dirty I recommend that search a theme that specifically developed for an e-commerce plugin. Thank you

    Hello. I am having a problem with my site www.sohosalescoaching.com after upgrading to Wordpress 3.4.1 and it does not seem to be fixed after installing the latest version of RT Theme 11 V 1 .2 . Can you please help? Also I have tried to register with your support forum and it is not accepting my purchase code.

    Thanks for your help!

    I had to forward my site to another site as it was down for too long. Can you please let me know how I can access your support forum as it is not accepting my purchase code. I need to get this issue fixed ASAP .

    stmcan

    Hello,

    I’m sorry about the delay! We usually assists in 24 hours on the support forum, i don’t know why you couldn’t get accepted your purchase code! Could you please contact me through the form on my user profile page at http://themeforest.net/user/stmcan and provide me your wordpress username and password. Please do not forget to mention details about the issue you having. Thank you.

    Best Regards

    maclinaw Purchased

    Hello, I purchased the theme about 2 years ago, and I upgrade the wordpress yesterday to the newest version. Suddenly the background won’t show up and appear black instead. Please help. I posted in the help forum but no answer yet. Is there any email I can send you the link to my website?

    stmcan

    Hi,

    There is new version of the theme also, you can download it again via your Account / Downloads page. Please follow this page for further details http://support-rt.com/discussion/3305/theme-update-rt-theme-11-for-wordpress-v1-2-april-16-2012

    If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

    Thank you for purchasing my themes.

    Best Regards

    manjeetd Purchased

    Hi – could you provide me with the short code for toggle and tab. I am working on the old theme haven’t upgraded just yet. Thanks.

    stmcan

    Hi, There are no tab and toggle shortcodes comes with the theme! You can find all available shortcodes in the documentation file (/Documentation/index.html) Maybe search for a plugin for that!

    If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

    Thank you for purchasing my themes.

    Best Regards

    Hello my friend, could you add the full width option to the products theme options? I think that would be a simple yet cool option for displaying products in their full glory… :) Thank you!

    stmcan

    Hi, I’ll consider it in the future! Thank you for the feedback and purchase. Best Regards

    Hi! This theme is compatible with wordpress 4.3.1? Cheers!

    stmcan

    Hi,

    Yest it is compatible with the latest version of WordPress 3.4.1 as well. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

    Thank you for purchasing my themes.

    Best Regards

    Hello, is it possible to have second level menu and product sub categories in product category? please advice

    stmcan

    Hello,

    Yes it is possible! you can have unlimited sub levels of product categories in the main menu. Thank you.

    Best Regards

    Hi, I noticed that in your live demo, there is an error on the image: Image cannot be loaded. Make sure the path is correct and image exist.

    Will I have the same error if I buy it?

    Please help me acquire

    stmcan

    Hello,

    There is no problem both demo site and the theme! Please check again maybe reloading the page helps.

    Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

    Best Regards

    I created a page that then I added to the top menu but did not appear. This page is for the menu of my website PORTFOLIO (www.mediapixel.es). What problem I can have? Are there limitations on the number of pages to add to the menu? I need to fix this problem ASAP . thanks

    stmcan

    If you would like to receive support, please post your questions on our forum at  http://support.rtthemes.com

    You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. 

    Best Regards

    Hi, i upload the theme but i see no possibility to open a category or add slides and so on. There is no dummy texts, categories and sliders so it makes everything very difficult. please help or i will delete the theme… interesthink.de Yusuf

    stmcan

    If you would like to receive support, please post your questions on our forum at  http://support.rtthemes.com

    You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. 

    Best Regards

    Hi,

    I need to know if this template can support other languages?

    Thanks

    stmcan

    You can use the theme in any language you want by translating the .po files that included the package.

    velos
    velos Purchased

    Thanks,

    I all ready did the website can you please guide me how to install the extra language? I have the .mo & .po files in spanish. Please note that I am new with wordpress!!

    Thanks

    stmcan

    Hi,

    Please follow http://support-rt.com/discussion/2247/translating-themes-by-using-po-files/p1

    If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

    Thank you for purchasing my themes.

    Best Regards

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