248 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
008 Purchased

^^that last problem has got to be my Mail settings or something i guess… if that is so i will figure it out later..

I am more interested now in changing the names of the TABS in the products.

It IS a great theme ,by the way! I really like it :)

stmcan

Hi, You can edit the single-products.php to change the tab names. Just use find and replace tool of your editor, the codes for the names looking like this http://pastie.org/1228947

Thanks so much

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
make21 Purchased

Hi stmcan – I got my earlier porblem resolved by uninstalling wordpress and installing again.

My next question is – how can I change the dotted lines on each page (Under main menu etc) to solid lines or, when required, remove them altogether.

stmcan

Hi, I’ve included an all_elements.psd for each color in the psd_files folder. You can edit and re-create the images by using the psd files.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
rnamaste Purchased

Hi,

Thank you for your reply on the SEO friendly URLs. The problem was with the hosting.

I have another problem and I hope you could help. If you go to: http://websource.bg/portfolio you will see that the portfolio items have very big images. I checked with the hosting company regarding the permissions, they as set as defined by you in the documentation. They also checked whether the file system genertes thumbnails, and it turned out that it actually does. So the question is why the thumbnails are not displayed?

Thank you, Rosi

stmcan

Hi Rosi,

I’ve checked your site and all permissions are correct and the timthumb.php is working correctly. Please make sure that the “Disable auto resize function for portfolio images” option has not checked on “RT-Theme Portfolio Options” and edit your portfolio posts and leave blank the “Thumbnail image for portfolio posts” field to let the theme create it’s own thumbnail images.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

I’ve working with this theme for a while. It generally works very good.

Anyway, I’ve been having a lot of troubble to get a really multilingual website. I’ve got the WPML plug-in, but i don’t know how to use diferent leguages for all the RT 11 Theme Widgets as RT Theme Slider, or News Widget.

Thanks for your time!

stmcan

Hi, I’m sorry to telling that, buy the theme is not fully compatible with the wpml plugin because the plugin is not supporting the custom widgets as well. Please let me know if i can do anything else for you. Thanks for purchasing. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

Really liking this theme thanks. I would like to add an additional image opposite/parallel with the logo in the header, like this;

Logo ------ additional image

I created another div to contain the image and inserted it next to the logo code in the header.php, then added a new class for the div in the css.

However the additional image just sits next to the current logo, like this;

logo addtional image ------

What is the best method or css code to use to allow images at both sides of the header.

Thanks Danny

stmcan

Hi Danny, I recommend that place your image between html codes in header.php after the logo codes. Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Will this theme work with Wordpress 2.8?

stmcan

Hi, The theme is using WP 3 ’s custom posts and menu features, that’s why it doesn’t work with the 2.8. Thank you

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
LeBrIt Purchased

Hey mate,

I bought your theme, however i got huge problems…

When you select show same level subpages on the side bar, it shows whole sitemap… this is a bug and i need to fix it ASAP :( i checked that other people had the same problem and the code you wrote to replace in sidbar.php didnt work for me..

PLEASE can you send me the fix asap. i need to launch customers site today.

thank you

stmcan

Hello,

First of all it’s not a bug. When the option is selected, the sidebar displays all same level pages with the current page. If the page is one of the top level pages, it displays all the top level pages.

But you can do some changes, by editing a file;

Open the sidebar.php, find these lines ( http://pastie.org/1195315 ) and replace them with these lines ( http://pastie.org/1195314 )

I hope it helps.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
LeBrIt Purchased

Also to add to above the contact form has wierd stripes in the background (looks like css error?) in crome and safari…

how to fix that as well?

please respond as soon as possible mate.

thank you

stmcan

Can you please provide me an url to let me check it for you.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi again,

I’ve been trying to edit the contact form fields to have them in catalan, my native lenguage. Looking throug the PHP code of contact_form.php I cannot find how to change the parameters as “Your Name”, “Your Company”... the error comments and the thanks message,

I’ve also tryied to edit the HTML code (I know how to do this), but it’s running in WordPress and I don’t know how to manage to upload the new document.

I think it must be a easy issue, but I’m not a programmer and need help.

Thanks anyway!!!

stmcan

Hello,

You can find the codes related with the contact form in /functions/rt_shortcodes.php on line 387

As you may already know, you can use the Contact Form 7 plugin for the contact us page as well.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Does this theme work with WP 2 .8???

stmcan

Hi, The theme is using WP 3 ’s custom posts and menu features, that’s why it doesn’t work with the 2.8. Thank you

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 4-5 years

Hallo, I like your work very much and it is what i am looking for. Before i buy it I would like to know if I can change the language of the site to Greek.

Thank you!

stmcan

Hi, Yes you can translate the theme by editing files or using translation plugins. Thank you

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
LeBrIt Purchased

I dont want to sound nasty but how long it takes for author TO RESPOND to a bloody question about the bug which shouldnt be there in first place???

no response on emails either….

if you missed the questions here they are again: Hey mate,

I bought your theme, however i got huge problems…

When you select show same level subpages on the side bar, it shows whole sitemap… this is a bug and i need to fix it ASAP :( i checked that other people had the same problem and the code you wrote to replace in sidbar.php didnt work for me..

PLEASE can you send me the fix asap. i need to launch customers site today.

thank you

AND

Also to add to above the contact form has wierd stripes in the background (looks like css error?) in chrome, IE and safari…

how to fix that as well?

please respond as soon as possible mate.

thank you

stmcan

Hi, I wasn’t able to work for a few dats, i’m sorry about it. I’ve just replied your questions.

LeBrIt
LeBrIt Purchased

Cool thanks it worked. I will send you in private email the screenshot of contact form.

cheers

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Hi. The slideshow loops twice and then ends in a white screen or disappears. How can I fix this? I’ve written you twice about this.

Also, the contact for is not sending e-mails. I used the shortcode to add it to the Contact Us page and it doesn’t work.

I’m on a very tight deadline. Can you please help?

Thanks,

G

http://wwwdev.fsresidentialrealty.com/

stmcan

Hello G,

Do not use custom html codes in the slider, that will be fix your issue. As far as i can see you’ve customized the contact form. I recommended to use Contact Form 7 plugin, if you need custom forms.

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
moditz Purchased

Unfortunately I have the same problem, need some support – but no answer via email.. perhaps it’s better posting here again:

“Dear Tolga

here’s another question to your RT 11 Theme:

My client needs the “read more” text (linked) translated into German

+ also the whole contact form I need to translate.

How can I do that?

Any support is appreciated.

Thanks

Best regards

m”

stmcan

Hello,

I wasn’t able to work for a few days and am sorry for that. Regarding, customization the contact form, i recommend to use Contact Form 7 plugin for your custom contact forms needs.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
REX9 Purchased

Hello,

Your theme is really easy to work with and my customer is amazed by the final result. I loved it ! Continue your amazing work :)

I only have 2 questions :

1) How do I get the top Product Slider on the product page like your Live Preview category 1 ? http://themeforest.net/item/rttheme-11-business-theme-10-in-1-for-wordpress/full_screen_preview/124995

By default, it is not appearing :(

2) How do I get the article picture to show up on the blog listing page like on your Live Preview ? http://themeforest.net/item/rttheme-11-business-theme-10-in-1-for-wordpress/full_screen_preview/124995

Where do I have to make theses setups ?

Thank you for your support and keep on doing great themes !

Stacy

stmcan

Hi Stacy,

1) You need to put the slider shortcode into the category’s description area, please see J6) Slider section on the documentation for further instructions.

2) You need to add featured image to the post. Please read “I) Blog Entries” section of the documentation file.

Thanks so much for purchasing my themes.

Best Regards

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
LeBrIt Purchased

ok heres the link to glitchy contact form, http://i52.tinypic.com/v4qckl.jpg

it shows like this in IE, Chrome and Safari.

any thoughts?

stmcan

Hi, the contact form is displaying fine at my end with these browsers. I’m sure you’ve added some extra codes when you adding the shortcode. If you could provide me a live url, i can try to help you. I couldn’t understand from the image.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello – great theme, about to buy it, but wanted to ask one question first.

I’m not crazy about how the slider images slide in, then reverse a tiny bit before they align.

Is it possible to modify the slider animation so it no longer reverses at the end of each slide? Also, can the transition speed be modified?

thanks.

stmcan

Yes, You can change the slider animation speed and effect via RT-Theme options. If you want to remove the title & description animation, please ask me, you need to edit jQuery codes. Thanks for your interest.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
LeBrIt Purchased

Oh comon is it really take 2-3 days for one single answer? it has delayed my clients deadline for over a week now :( its not a small bug… why before uploading to TF you didnt test it on more than one browser?

please get back to me asap i need to fix it today..

maybe someone else here from good people who have fixed this already?

ok heres the link to glitchy contact form, http://i52.tinypic.com/v4qckl.jpg

it shows like this in IE, Chrome and Safari.

any thoughts?

stmcan

IT’S NOT A BUG !

The problem is, you’re calling “bug” but it’s not a bug! I’ve used the same code on my live preview and tested with all browsers, it’s working like a charm as you can see on http://rttheme11.templatemints.com/contact-us/

As i stated before, if you could provide me a url, i can try to find the extra codes which messes up your design. You can use these codes http://pastie.org/1258999 for your contact us page as explained under “J) Short Codes” title in the documentation file.

LeBrIt
LeBrIt Purchased

on contact page the only code was the shortcode from your guidelines and nothing else. it seems that for some reason text had to be as a paragraph… plain text copied from your guidelines directly onto page somehow placed automaticaly <code></code> in front and back of the shrotcode in HTML tab/section… now when i manually take them off it got fixed. thank you for the help 5* rating have been given. sorry that i was grupmy but i had to finish this project week ago and i stuck on these two stupid problems.

thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I bought your theme and I installed it. When I visited my stite, I only see the logo and the dotted background. Did I bought your admin area?? Do I have to rebuild the complete site??

stmcan

Hello, Yes you’ve bought everyting related with the theme. You can now add the contents via wp admin panel and RT-Theme Options. Please read instruction document for detailed answers. (/documents/index.html)

Thanks for purchasing my themes

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

you’ve done some really good work!! the site i built validates, thanks!! nobody validates anymore… keep up the good work, cheers!!

stmcan

Thanks so much for your kind words and purchase. Please let me know when you need help. Cheers!!

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