248 comments found

  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi,

I have a problem with navigation, maybe you can help. At http://www.ostheimer.at/sitz/leistungen you can see that the first navigation item “Leistungen” has the current_item pushed down. This is because an empty element is added in the code and creates another line. It doesn’t seem to be the case in the showcase but I don’t know whether you use the 3.0.1 menu system by WP.

Br, Andreas

  • Has been a member for 3-4 years

Hello aostheimer,

the issue you are having seems to be caused by the NextGen gallery. Try disabling it. If this does not work, contact us at support@rtthemes.com.

Thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years
arbeni Purchased

hi,

it’s possible to have the sidebar on the left and right side….

thanks

stmcan

Hello, No it’s not possible with the theme. Please let me know if i can do anything else for you. Thanks for purchasing. Regards

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Cyprus
savvar Purchased

How can i put product categories on product sidebar without child categories only parent ones and is it possible when the user click a parent product category to be shown child categories of the selected category?

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Cyprus
savvar Purchased

character encoding problem.

in theme box widgets titles when i put greek characters i get some weird things

all files saved as utf-8

please answer both my comments as soon as possible

thanks

stmcan

Hello, We’ve just launched our support forum, please post your questions via http://support.rtthemes.com/ to get support. Thank you.

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

NEW SUPPORT FORUM

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
jeptinho Purchased

Hello How can I make the products subcategory displays under PRODUCTS main menu?

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
jeptinho Purchased

Hey Nevermid.. I already figured this out. Thank you

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 4-5 years
manolo76 Purchased

Hello, I ‘m to replace the “cufon” font with a plugin of Webfonts. I have to insert a selector name given on your code. Can you please tell me what selector name(s) i must use;

stmcan

Hello, If you would like to receive support, please post your questions on support forum at http://support.rtthemes.com . Thanks for purchasing my themes

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Netherlands
jkazius Purchased

HEllo there,

Thanks for your answer! The category problem is now solved. Image resize still doesn’t work quite right:

http://www.jacokazius.nl/media/msw.jpg

It cuts of parts (left top corner)...

Am i specific enouggh? ;-)

Regards, JAco

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Netherlands
jkazius Purchased

Another question, i’m sorry…

http://www.jacokazius.nl/media/mswproducts.jpg

Is it possible to order these in categories, like: suzuki, suzuki, honda? or honda, suzuki, suzuki?

Regards, Jaco

stmcan

Hi Jaco, If you would like to receive support, please post your questions on support forum at http://support.rtthemes.com . Thanks for purchasing my themes

  • Author had a File in an Envato Bundle
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars
  • United Kingdom

Hi there,

Is it possible to have the portfolio layout with 3 columns and a sidebar (like on the product page?)

Many thanks, David.

stmcan

Hello David, If you would like to receive support, please post your questions on support forum at http://support.rtthemes.com . Thanks for purchasing my themes

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

NEW SUPPORT FORUM

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 100 and 499 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years
arbeni Purchased

hi ther,

Can I remove author credit?

thanks..

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

NEW SUPPORT FORUM

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

stmcan, 2 questions mate

1) Is this valid with wordpress 3.0.3? 2) if so what revision of the theme are you up to? (just checking to see what bug and time frames are handled.)

regards Ryzilla

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
chrish10 Purchased

I can’t get slider images to show. Am i missing something simple. All others are fine. I’m obviously adding them into the theme slider widget and adding in the image URL but still no joy. Any help soon, would be appreciated

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

Hi,

Great theme! I am having one issue though.

When using the “Products” custom post type, I am having issues with categories.

With some products the category works (the product gets put into the right category), while on others the product will not get categorized. When selecting a category on the Edit Products page, not all categories are showing up and they also lose their hierarchy. In quick edit, the categories show up right, but after selecting a category and updating, the product still does not show being in that category.

I am using quite a few categories, with two sub-parents. As an example of the categories:

Parent category -> Sub-Parent category -> Category

The “Category” is the one not showing up.

I have tried deleting the product and restarting, but the category still does not show. I have also tried using different categories for the same product, but still same problem. The weird thing is that some products are being categorized just fine.

Thanks for the help!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
chrish10 Purchased

problem still stands

“I can’t get slider images to show. Am i missing something simple. All others are fine. I’m obviously adding them into the theme slider widget and adding in the image URL but still no joy. Any help soon, would be appreciated”

Can you help?

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

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