133 comments found

Hi

? want to ask something if possible. i uploaded theme after that what can i do to see all theme ? i cant see like your demo page :S where will i send HTML files ? which folders ?

stmcan

Hello Alper,

There is a dummy content xml file inside the /Dummy Content/ folder and you can import the file via Tools-> Import ->WordPress. But please note that you need to create your home page slider and home page contents by following the instructions inside the documentation file which you can find inside the /Documentation/ folder as index.html

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Is there a way to change the height of logos under: logos [/logos]

stmcan

Hi,

Yes you all need to upload bigger logo images.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi, Very nice theme!! I liked it! I’m developing a theme on my own (for a single customer), but I’d like to add a catalogue. So I need only the “our product” section of this theme.

The questions arte two: 1) Can I simply delete the rest, and customize the html of catalogue to add on my project?

2) Does a plugin exist to do only the implementation of your catalogue?

stmcan

Hi,

1) It is technically possible if you know what you do! But, we can’t provide support for this. 2) I don’t know any, sorry!

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards,

DGMoreau Purchased

Hello, Rt-theme12 I downloaded and when I want to install the theme from Wordpress using the option to upload the file. Zip is not updated. Still see the previous topic. How I can update the downloaded theme? Thanks and regards

stmcan

Hi,

Please follow this tutorial http://support-rt.com/discussion/368/how-to-update-a-theme

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, am considering to purchase this theme – would like to know if it is still supported here in the forum?

Thank you

Default-user

One more question: does the theme support WPML 100%? Means – there won`t be any issues running the theme in multilingual mode without any coding?

Thank you!

stmcan

Hi, Yes it supports WPML. If you have any question about the usage please contact us through our support forum at http://support-rt.com after your purchase. Thank you.

Vincent29 Purchased

Hi stmcan, Little question about install update, how do I do that making sure I don’t lose existing content ? Thanks (sorry for the basic question). Regards, Vincent

stmcan

Hello Vincent,

No you don’t need to worry about your contents but having backup is always a good practice when upgrading WordPress. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Vincent29
Vincent29 Purchased

Thank you !

sangwh Purchased

hi, i am wondering this theme include tab shortcode something like http://wordpress.org/plugins/posttabs/screenshots/?

stmcan

Hi, No but you can find a handy plugin via http://wordpress.org/plugins/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
(edit: As you’ve already found one! No embedded tab shortcode comes with the theme.)

krispmag Purchased

hat mobile plugin works on this theme? I have tried some but it seems not to work

stmcan

Hi, Could you please post the question to our support forum at http://support-rt.com by opening a support request Best Regards

Hi, can the slide in animation of the text on the banner be disabled? (every time the banner rotates the text is loaded with the banner)

Thanks.

stmcan

Hi,

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

Hi

I purchased a template, rttheme-12-business-theme-4-in-1-for-joomla. It seems like it is no longer available and I need a version that is compatible with Joomla 2.5 and Joomla 3.

Is this template now only supported in WordPress and should I let the client know that we must change the platform to WordPress?

Please assist!

Thanks

stmcan

Hi, Yes my joomla partner decided to delete themes and i have no control over the joomla themes. Yes it is currently only supports WordPress.

Dears , I going to do my site in Arabic , Is your Theme support RTL !

stmcan

Hi, No official RTL support for this theme.

Was wondering when support for Wordpress 3.9 is coming?

stmcan

Hi, It is compatible with WP 3.9.

I would like to ask what everything in this template can be modified using WordPress

stmcan

Hello,

No there are four pre-defined styles for the theme, you need to customize css codes to change colors. You can take a look these themes that offers a customization tools via WordPress admin panel http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/2703099 http://themeforest.net/item/rttheme-18-responsive-wordpress-theme/7200532

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user

hi Where can we please change the text, for example: watch the video product to another language?

stmcan

Hello,

You can translate the theme by using a po file http://support-rt.com/forums/topic/translating-themes-by-using-po-files/

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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