I’m interested in buying this but i wont yet because i see there has been no support response from the author in these comments for over a week, which isnt a good sign to me.
Hi buggerlugs, We are providing support via our support forum at http://support.rtthemes.com It will be allways pleasure to help you for me and my support team, when you need. Thanks for your interesting in my themes. Kind Regards.
If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards
I like your theme very much, but when testing it on the iPhone, the dropdown menu doesn’t seem to work?
Have you solved this problem in the meantime?
It’s a very popular jquery dropdown menu which has been used many themes here. Unfortunately, iphone doesn’t support this kind of features. I’ve no solution for that and won’t be for the theme in the future. The only way to achieve that releasing themes with a child theme that specially designed for smartphones. Thanks so much for your inquiry and kind comments. Best Regards
Thanks for such a quick answer!!
it’s always my pleasure
Thanks for your previous answer. I have one more. Is it possible to hide subcategories in sidebar on product page and show it like dropdown menu or similar types of menu ? Now, I see all my categories, subcategories and products,but I would like to hide inactive subcategories and products. Is it possible ? Thanks.
Hi, Your question has just replied at http://support.rtthemes.com/discussion/304/product-category-dropdown-menu
i am very interested in purchasing this theme. In reading the comments above you mentioned that you would be releasing a new theme within a week. my question is if i purchase today and I like you newest one better will I be able to get an upgrade without additional cost?
Hi 1stsbs, No, you won’t pay any additional costs when i updated the theme. You will donwload again via your Downloads page to get updated one.Thanks for interesting in my themes.
Is it possible to hide subcategories in sidebar on product page and show it like dropdown menu? My dropdown menu is not working for now. Can i just activate something or need i to download a jquery?
Hi Geoffrey, I’ve replied your question on the forum please track discussions at http://support.rtthemes.com/discussion/304/product-category-dropdown-menu
IN WORDPRESS THEMES CAN WE USE FLASH BANNER ROTATORS LIKE THE ONE YOU HAVE IN HOME PAGE . IN EVERY PAGE /POSITION?
Hi, To clarify, i didn’t used any flash banner rotator for the theme but i used jQuery plugins. Yes, you can have a smilar slider (not with same functions) in sub pages using by the shortcodes. Thanks for your interest. Best Regards
Hi, i’m planning on buyin this theme…
Can the sidebar be set to the left side?
Hi, I’m sorry currently wordpress version only supoprt right-side sidebar. However it’s can be easy to customize if you’re familiar with php. You can find sample in /HTML Files/about_us_left.html
Thanks for interesting in my themes.
I’m having problems getting the Home Page Slider working. I put all the information and when I go to preview, it doesn’t show up. Are there any step-by-step or troubleshooting with this feature. Thanks!
Hi, Please post your questions on our forum at http://support.rtthemes.com to receive much faster support. Thanks for your cooperation.
hello, i plan to buy this theme, but i wondering if this theme compatible with wp ecommerce plugin. thank you! : )
Hi, This is regular WP theme and it works with almost all plugins. Thanks for interesting in my themes. Best Regards
Nice theme! pre sales question here:
Can I set the slider to show on every page?
Also, is the homepage customizable?
Hi, You can only use the slider shortcodes for sub pages, home page slider only for the home page. You can create many different layouts by using homepage custom posts. Thanks for interesting in my themes. Best Regards
I can’t get onto the support forum. I’ve sent you a message. Please respond.
Hi, this is a really nice theme by the way. I have been using it for a while now and it is awesome. I just have one question. When using the widgets for the home page content “Widgetized Home Page Area”, there isn’t a way to do a 2/3 and 1/3 Layout? You can do it when using the “Home Page Contents” but the element I want to use is on the widgets. Let me know what to do.
Hi, Please post your questions on our forum at http://support.rtthemes.com to receive much faster support. Thank you for purchasing my themes.
[auto_thumb width="160" lightbox="yes" align="left" title="My image" align="left"]
the following code from the “Full Width Page” is not working…
do we need to enable anything or what do we need to do to make this work?
Hi, Please post your questions on our forum at http://support.rtthemes.com to receive much faster support.
Thank you for purchasing my themes.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.