133 comments found

hi, can you make them to be able to search product and portfolio? Can you provide the search product, portfolio code if i purchase this theme? I hope to hear from you soon. Thanks.

Best Regards, Sa

I purchased this theme. It is good. However, i found that some area doesn’t support Chinese such as the following SUBJECT : a) the subject of Slider b) RT-Theme -> General Options -> Header Text: c) Project Subject d) Portfolio Category

Please kindly help. thank you. best regards, Kinus

Hi.. The theme is really professional and neat. I’m really happy with the way it is. But I have an issue. I am using the portfolio on my site. But when I click on the thumbnail of the image it shows the loading bar, but the image doesn’t open up. Can you please help me on this. This is my site http://sepldevelopers.in

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

Hi,

I have a license key, purchased on 5/27 and your login/registry won’t let me sign-up. I’m having trouble uploading the dummy content and having it work properly.

If you could add that to your documentation, that would really be great (and resend) otherwise, please let me know what to do ASAP .

Thank you, Toni

stmcan

Hi Toni, If you could send me your license key through my profile page i can create an account to you immediately. Best Regards

Default-user

I had to type in the code, not cut/paste it in.

Thanks!

Hi,

The site looks great. Very professional for what I need it for.

I see however notice that it doses not support IE9 and I have found that I have issues with the template in IE9 unless i switch to compatibility mode when testing the demo.

Is there a fix for this?

Thanks

stmcan

Hi, This theme released before IE9 and I’ll update it as soon as possible. Best Regards

blk2011

Hi stmcan,

Thats great. Do you have a time line for this?

I would like to buy the site for my project.

Thanks

see next

Hi,

I left a comment on the support site and have received no response.

Here is the issue I’m having:

hi,

this is about the fifth theme i’ve purchased from themeforest – i like your theme, just can’t get it to work properly … i have two major problems

i can’t get the slider to appear on the front page, and i uploaded the dummy content and i get this error:

Menu item skipped due to missing menu slug

i tried to locate the correct answer here, but i find many of the responses cryptic and incomplete – it would help me to have the steps spelled out please, just to make sure.

thank you very much for your help!

toni

stmcan

Hi Toni, A support staff will be replied your post very soon. Thanks for your patience. Best Regards.

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

I am posting this for the second time here. I have already sent a mail to the support but received no response. Hence I have to remind you again. My time is getting wasted by waiting for your response. Its urgent for me. Please respond to my doubts.

“I am using the portfolio on my site. But when I click on the thumbnail of the image it shows the loading bar, but the image doesn’t open up. Can you please help me on this. This is my site http://sepldevelopers.in”

stmcan

Hi, Please post your questions on our forum at http://support.rtthemes.com to receive support.

Thank you for purchasing my themes.

Best Regards

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

I sent the e-mail to the landon address as requested and am still waiting for some assistance with my question.

The support forum doesn’t seem to be effective in getting things resolved in a timely manner right now? And, many of the past fixes are not complete instruction or partial responses.

Can you at least let me know what the delay is?

Please help!!

Thank you!

Is there a way to delete the search bar from the top menu?

stmcan

Hi, Please post your questions on our forum at http://support.rtthemes.com to receive much faster support.

Thank you for purchasing my themes.

Best Regards

Are you guys still doing support for this theme? (RT 11)

I posted a couple things on the support forum on Wed and haven’t heard anything.

Primarily I have two questions…...

1) How can you remove the search box from the top menu. I’ve looked at how you do it on your other themese and those methods just delete my whole menu.

2) How do you change the color of the text on the main menu? Is this a cufon thing?

stmcan

Hi usahealth,

I’m sure you’ll get an answer in very soon. Thanks for your understanding. Best Regards.

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

I have asked two questions in support that haven’t been answered yet.

Throw me a bone here.

1) How can you remove the search box from the top menu. I’ve looked at how you do it on your other themese and those methods just delete my whole menu.

2) How do you change the color of the text on the main menu? Is this a cufon thing?

For RT Theme 11

Got it answered. Thanks guys!

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

I was able to remove the search box from the menu in RT Theme 12 but the menu still acts as if the box is there so there’s a blank space and the next menu item gets pushed to the next line. How can I make this a normal, all the way across menu.

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