131 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
MCarlini Purchased

is it possible to hide sub menu links? I have the option selected to show same level sub menu. but I need to hide a link

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

One quick question author, how do I disable comments permanently ? I mean remove the “comments off” and “comments closed”. I’ve already done so via wordpress backend in discussion. thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi stmcan,

Great template.

I would love to but this template.

Are you going to release an update for IE9 and Wordpress 3.2? If so when will this be available.

BR, blk2011

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Japan

Hi I am interested in your theme.

I have one question. For product page, how many pictures can I add for one product. When I checked the page, I could see three or four pictures on the left side of page with small thumbnail.

http://rttheme12.templatemints.com/product/product-name-4

thanks.

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands

if i get this theme do i have to pay extra for the Multi language plugin?

stmcan

Yes, it’s a commercial plugin. You must purchase it also. Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Germany
  • Has been a member for 2-3 years

I’m interested in this theme. Are the licences of the pictures of the demo included? Is it compatible with IE9 ?

  • China
  • Has been a member for 2-3 years

Hi Stmcan,

I am interesting in your “RT-Theme 12 / Business Theme 4 in 1 For Wordpress”. we want to upgrade of company website use this theme, but we are not profressional at how to useing Wordpress. Would you support us to set up the site or you offer some videos about how to use this theme to set our company website step by step ? does this theme support to our customer shopping online?

Regards

Thanks & Regards

Mars.Zhang < Kitchen Cabinets Manufactory > ZXCabinetry Co., Ltd Tell: +86-755-2564 7829 Fax: +86-755-2564 7422 Email: mars.zhyz@gmail.com Website: www.zxcabinetry.com

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Great template!

Is there a way to remove the text box from the homepage slider? I want all my slides to be just images without any overlying text.

Thanks!

stmcan

Yes, Just delete these lines http://pastie.org/2809932 from index.php

Please post your new questions on our forum at http://support.rtthemes.com to receive much faster support.

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania

Dear team,

I have just bought this theme. I have wordpress 3.2 . Would that be compatible? Shell I downgrade to version 3.1?

Rgrds, Catalin

stmcan

Hi, Yes it’s compatible you don’t need to downgrade it. If you need additional assistance, please feel free to ask. Thank you for purchasing my themes.

For your future questions, please post your questions on our forum at  http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.   

Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

Theme Updated – Version 1.0.4 – 15 December 2011

  • Improved: image dimensions of product listings
  • Improved: Portfolio listings
  • Updated: Cufon (/js/cufon.js) for IE9 issues
  • Updated: Timthumb (timthumb.php)
  • Improved: Dynamic sidebars
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I recently purchased this theme but my server was forced to disable timthumb – because it was vulnerable to exploitation and hacking.. now that it’s been disabled none of the mouse over – thumbnails display – they display as broken images.. is there a way around this please?

Thanks very much!

stmcan

Hi, the theme is updated, please download again from your downloads page and update your theme or just timthumb.php

For further helps you’re welcome to start a thread on our support forum at http://support.rtthemes.com Thank you for purchasing my themes.

Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hello_

Your support page isn’t loading for me. Please help.

Under RT theme>General Options>Header Text I put Google Translate Code in to see if I could get the translator to show up there. Immediately after saving the Header Text box read <?php if(function_exists(‘icl_register_string’)){ $header_text = icl_t( ‘rt_theme’, ‘Header Text’, get_option(‘rttheme_header_text’)); }else{ $header_text = get_option(‘rttheme_header_text’); }

if($header_text) echo “

”.do_shortcode($header_text).”

”; ?> <!- /header slogan ->

However, I still cant fix and save that General Options page under my wordpress admin. And I would like to be able to put the Header text area back with our Phone number.

Site is www.nycon.com

Please advise. Thanks!
stmcan

Hello,

We have updated our support forum you can use now. I don’t usually track comments on the dashboard please stick with the forum. I’m sorry for the inconvenience. Thank you.

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Does this theme or any of your themes allow custom background? Thanks in advance!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How long does it take to get a reply on your support forum? It’s been 4 days and nothing happens… :confused:

My client bought this theme, I am installing it.

by
by
by
by
by
by