210 comments found

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
john15h Purchased

I just bought your wordpress theme RT Theme 13. I just added 4 new pages on the admin of wordpress, but the Tabs dont come out on the theme. Is there somewhere else I need to go to activate the pages, whenever I add new pages on the theme. Please help I am not a CSS expert. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
john15h Purchased

I just bought your wordpress theme RT Theme 13. I just added 4 new pages on the admin of wordpress, but the Tabs dont come out on the theme. Is there somewhere else I need to go to activate the pages, whenever I add new pages on the theme. Please help I am not a CSS expert. Thanks

stmcan

Hi, Please post your questions on our forum at http://support.rtthemes.com to receive much faster support.

Thank you for purchasing my themes.

Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

can i change the font for the header tags?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Nice. Can I tell the site to feature certain background for each page rather than “random”?

Thanks

stmcan

Hi, No there is no option for it. Thank you.

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

what does the portfolio work and look like if you have nested categories?

stmcan

Hi, It supports nested categories, my demo site also using nested categories for portfolio and products. Thanks.

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
Howikay Purchased

Can you please help me with the navigation menu like we have here in the page/s our website: http://www.hiddenvalleypark.ie/activities/

We added a video on the first line of the page and it shows that whenever we click on the main menu, the text of the submenus are at the behind of the video, which we can not click anymore.

Can you do something for this please? Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi!

I need to find a multilingual site theme. Can see that this theme allow this via the WPML Plug-in – is this a free plugin or do I need to calculate additional costs for this plugin?

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Are you serious about not answering pre purchase questions on this site?

I posted a question 4 days ago regarding the WPML plugin and no answer. I can only use your support forum if i buy the theme and that is not going to happen unless I get an answer regarding the WPML plugin.

What am I to to do?

stmcan

Hi, I’m sorry about the delay! You can use WPML plugin with the theme but the plugin no longer available as free. You can find more info about the plugin from http://wpml.org/ you can also try other plugins before purchase it. Thanks for interesting in my themes. Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
Howikay Purchased

Hello there,

I hit update button on WordPress since it released updated version. But as I updated it, I got a lot of errors in my site and couldn’t even access my wp-admin login account due to those errors. Can you help me fix this one, please?

BTW , here is the site: http://www.hiddenvalleypark.ie/

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Just bought and love this, Great work!

I am having trouble signing up for the forum. It says it can’t find me and to check my name and purchase number which I did. I have the email confirmation of purchase, if I could email it to you. I sent a mesage in your form on here.

Want to read how to use clickable image in place of header text….

Thanks in advance!!!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I have not heard back after purchase and unable to use forum because it says my purchase cannot be verified. I have emailed from the address provided in the documentation and also in the form on your themeforest page. Have not had a reply.

The wordpress style.css only shows the following and NOTHING ELSE (how am I supposed to edit?!!!!) and how is the site showing with apparently nothing in the style.css file from the wordpress admin???

/* File Name: style.css Theme Name: RT-Theme 13 Author: Tolga Can Version: 1.0.3 Author URI : http://themeforest.net/user/stmcan Description: Theme designed by stmcan Tags: Corporate, Product, Business */

I am working on a test site with a deadline… please reply to my emails or here!

Current test URL : http://173.236.137.96/

Thank You Tracy

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Can any one help. I cant get my Slider images to show on the home page.

stmcan

Hi, Please post your questions on our forum at http://support.rtthemes.com to receive much faster support.

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I NEED SUPPORT PLEASE ! I bought this 3 days ago and like jpearce1083 cannot get slider to work. You have posted everywhere to use the forum yet the forum will not let me register.

-I have had no reply to my comments here -I have had no reply to my email sent to the address in the documentation -I have had no reply to my email sent to support@rt…..

jpearce1083 if you are able to get support could you please post on here how you did – were you able to register in the forum?

My registration turns down saying purchase not verified and there is no way to contact anyone for this error. I have emailed the invoice and my registration info has been verified as correct multiple times.

Very frustrated from this purchase now. As the documentation is extremely limited and the forum support seems very necessary in-order to debug.

PLEASE SOMEONE REPLY AND HELP ME …

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I was able to finally get into the forum…!!!! I apologize for my frustration. (tried to delete my last comment but no option that I can see) Feel free to do it for me :)

Do like the theme so far, looking forward to the access of a little support to get rolling.

Suggestion: Offer some form of contact for registration support if need be.

stmcan

Hi Tracydesigns, I’m glad to hear that you were able to join our forum. Thanks so much for your feedback and purchase. Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Pakistan

I have a question – I’m sorry if this is being asked before as I have very less time and I’m not able to go through all the comments posted here.

Can this theme be converted into e-commerce theme using WP e-Commerce Plugin? Like adding a shopping cart to it?

Thanks

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