ThemeForest

RT-Theme 13 Multi-Purpose Premium Wordpress Theme

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

will there be an update in relation to Wordpress 3.5?

stmcan

No, According my tests and user reports there is no incompatibilities with WordPress 3.5. So no update planning for now.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi all,

I am not sure but i believe all custom questions should be asked and are answered on the rt-support.com forum.

Only pre buying questions are supported here mostly. So please try

http://support-rt.com

The answers are given much faster within 24 hours as far as i recall

Have a great day, S.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Dear stmcan, since a few days I have a problem in two of my site where I use your theme rt. I can’t see the sub menu… :( you have any idea why? site: http://www.garagnani.it/ (menu SERVIZI have various voice in sub menu, you can see it with firebug – WP 3.3.2) and http://www.gigimariani.it/ (menu GIOIELLI WP 3.5). thank for your answer, nico

stmcan

Hi,

Please make sure that you have the latest version of the theme installed which is Version 2.3 at the moment.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Has been a member for 1-2 years

Hi,my friend,Can i use this theme for russian wordpress?ru-RU?

stmcan

Hi,

Yes you can translate it into your language by using the .po files http://www.support-rt.com/discussion/2247/translating-themes-by-using-po-files

Default-user

I fill the menu in Russian in the control panel, the menu page can’t come out, only English is ok.rttheme 13 did’t have /wp-content/themes/rttheme*/languages/ file

stmcan

Hi, Did you purchased the theme? If you did with another account please make sure you have the latest version installed.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
rickae Purchased

Hi great theme. Is possible to change the size of the logo ?

It will expand the vertical length of the lodo space if i use a larger logo.. please help.

stmcan

Hi, Yes it is possible. You can use big logos. (940px max.)

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

selam hocam RT Theme Main Navigation Menu k?sm?nda 90 alt sayfadan sonras?n? ekleyemiyorum bu sorunu nas?l çözebilirim

stmcan

Herhaba,

Sorun WordPress kaynakli. Cozumu bilmiyorum ama wordpress.org forumlarindan yardim isteyebilirsiniz.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 1-2 years
leafboy Purchased

I posted this here because i posted this on your support forum a few days ago and haven’t heard anything. My clients site is a mess and its live. I need to get this resolved in a timely manner.

I turned on some plugins and the theme went all out of wack. These are standard SEO plugins I use on all my wordpress sites:

All In One SEO Pack Google Analytics Dashboard Google Analytics for Wordpress Google XML Sitemap

I also use WordFence Security

Now the nav bar has shifted upwards and the footer is out of alignment with the content section above it. This is the Home page. All the other pages have issues as well.

This is in Firefox 19. It looks even worse in IE9 with 2 nav bars on the home page, footer out of alignment and the pages look terrible as well.

I turned off all plugins, but that did not reset the theme. It’s a bloody mess.

Help. Website is http://johnmaxwellrealtor.ca

stmcan

Hi,

The HTML code that you have used in the “Top Slogan” area ruins your page. You need to remove it. For further helps please stick with the support forum. Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 1-2 years
leafboy Purchased

I have also uploaded the theme all over again and that didn’t help, the theme is still badly messed up.

stmcan

Updating the theme doesn’t solve the issue. You should remove the wrong codes from the “Header Text” field inside the General Options.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dearic24 Purchased

Hello I just purchased this theme and I am trying to down load it but I keep getting a Wordpress failure noticed. Any suggestions on how to fix that? Thanks

stmcan

Hi,

Please unzip the package into your computer first and follow the instructions inside the documentation file. ( /help/index.html )

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Yairamy Purchased

Hi, great theme.

How can I change the white background when you enter to any category from the menu ?

Thank you very much.

stmcan

Hi Yairamy,

I didn’t quite understand which white background your pointing out. Could you please be more specific and re post your question by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
Yairamy Purchased

Hi stmcan,

The problem is the next:

I would like to know how to change the white background that comes out when you open a menu or submenu of the rt-theme13.

Example: http://temcooffroad4x4.com/contacto/

Exactly I need to change all that you can see in White color in this site that I describe in the example.

Also I am going to re post on the support forum.

Best regards.

stmcan

Hi Yairamy,

Thank you for posting to the support forum. Please stick with the forum. Thank you.

  • Has been a member for 0-1 years

Hi, Is RT-Theme 13 compatible with woocommerce plugin to have an online store on products page?

stmcan

Hi, Unfortunately this theme is not support woocommerce plugin. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

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