120 comments found

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Pakistan
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
sayyam Purchased

That Means i will have to purchase the 3rd theme also :( y dont u give full theme access at some reasonable ammount :( u will make my wallet empty one day if i keep on purchasing single themes :( please make an update of sliders etc at this theme too.

stmcan

Hi sayyam,

First of all the next RT-Theme will have brand new design with some unique options. There are no connections between thoose two themes. Let me clarify; this theme’ design has rounded corners and other slider like nivo doesn’t support this, so that’s why i can’t add another slider as an option. Thanks for your understanding.

Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
rweterin Purchased

Hi all, i have recently installed RT-Theme 14 and it looks great. It has great features, however, there seems to be a problem when using formidable pro to develop surveys in the admin section (and probably front-end as well). This plugin uses probably jscript for drop-down menus and this won’t work and I am unable to edit any fields in the admin section of wordpress. I have tested the plugin on other installed Themes and there I had no problem at all. So, there seems to be a (jquery loading) problem with RT-Theme 14.

Using Internet explorer, this is one of the errors I get:

Object doesn’t support this property or method Line: 187 Char: 3 Code: 0 URI : ......................./wp-content/themes/rttheme-14-premium-wordpress-theme/rttheme14/rt-framework/admin/js/script.js?ver=3.2.1

Are you familiar with this link: http://codex.wordpress.org/Function_Reference/wp_enqueue_script

Hope you can help on this one, thanks in advance.

R.

stmcan

Hi, Can you please post this question also to our support forum at http://support.rtthemes.com, my support staff will be help you as soon as possible. Thanks for purhasing my themes. Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Turkey
batuhan7 Purchased

hi , thank you for theme , it’s a exactly ? have a small problem , google analytics code dosn’t work how can ? do ? thnx

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
Inspire Purchased

Hello…

Yes, i really need your support help…!!

August 29th, i placed 3 questions/posts to your support forum…

I also sent a PM a couple of days ago to follow-up but have had no replies from either yourself or the support forum…

Not sure what the issue is but i need some answers please…!

Please check discussions #1870, #1869, #1868

Let me know if there’s something wrong with my requests…!

Thanx in advance, Inspire…

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
palmetto Purchased

Hi There

i just install the RT-Theme 14 but had an error

Warning: Invalid argument supplied for foreach() in /......./....../public_html/web/wp-content/themes/rttheme14/rt-framework/classes/loading.php on line 357

what is wrong?

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hello first of all I wanted to say the theme I purchased is working great. I tried to register with the forum to ask my question there but for some reason it couldn’t validate my purchase and it wouldn’t let me sign up. Anyway what I am trying to do is have a home page without the slider. I went into options and the only thing I can do is drop the slider down to 100px height which still shows a backdrop shadow on my homepage. I would like to remove it completely so all my content moves up towards the menu. I know it’s probably an easy step but I have been searching for a long time and I can’t figure out where to go to remove the slider background image. Can you please help me? Here is the website:

http://bradgenrich.com

The part I want to remove is the light Blue Box underneath the Navigation and above the content. Thanks a million and again sorry I couldn’t post in the forum.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Oh I should have also mentioned that I would like to keep the Light Blue box around the navigation, content, and Footer as well but just get rid of the light blue background where the slider was. Thanks again!

http://bradgenrich.com
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Nevermind I just deleted the Slider.php file and it worked.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Ok Just a quick question. How do you get rid of the Heading Page Name? For example if you click on a page about us it shows the content on that page and above that under the Navagation it will also say About Us. How Do I remove that? Oh by the way I can’t register with the forum it keeps telling me my info is wrong.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Could you please update your documentation to show how you put together the product page. There is not enough info on there to create the page like you have on the demo.

Thanks, Tact.

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
lomsky Purchased

Is there any way I can add more than two slides? I’ve uploaded four but only two show on my site.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Turkey
batuhan7 Purchased

Hi, a very good work, my project : http://www.karelkucukcekmece.com

Thank you for everything…

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

I like this theme and want to keep using it on my site…however, can you help make it useable with buddypress?

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 200 and 499 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi, As much as I would like to purchase this theme, it seems that the support is not there. Yes I can see that there is a support forum, but when you have customers such as @Inspire who says that he has sent three messages etc, and you still dont answer him, seems to me like I could be heading for trouble. I dont usually require any support as I am a coder, but its always good to know it is there just incase!

Cheers

R

stmcan

Hello,

I provide detailed support for my new themes by myself till I am sure codes are stable. Then, I redirect all the request to my support forum and my support staff’s answers them. We had difficulties to provide great support as much as I desired, in summer days. But if you take a look our support forum, you can see all the happy clients about support, now. Thank you so much for interesting in my themes.

Best Regards,

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