123 comments found

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

Juggy69 Purchased

Hello,

This is not a support question

Since the release of V3.3 WordPress the slider options do not function correctly

Everything is bunched up in lines and is not set up the same as pages for example worked fine prior to v3.3

Regards

Stuart

stmcan

Ok, I found it! There is a conflict between the theme’s admin.css and slider custom posts! Please update the /rt-framework/admin/css/admin.css with this one http://templatemints.com/files/admin.css

I will publish an update for it asap. It’s working properly when you click on the titles. Please beware it’s just css bug.

If you need additional assistance, please feel free to contact with me. Thank you for purchasing my themes.

Best Regards

stmcan

I’ve just updated the theme for this issue, you can re-download now. Best Regards

Default-user
Juggy69 Purchased

Cheers for the update and support

THEME UPDATED ! – December 16, 2011 – Version 1.2

  • Fixed: CSS conflicts on slider custom post types at admin panel
ismail85 Purchased

Merhaba Tolga

Theme neden sourcecodes baktigin zaman version number gösteriyor ?

yaklasik 20 yerde bu version numara var, bunu cekmenin bir yolu varmidir?

Selamlar

stmcan

Merhaba, css ve js dosyalari WordPress API kullanilarak ekleniyor ve o da sonuna WP versiyonunu ekliyor. Maalesef kaldirmanin bir yolu yok.

Saygilar

I got the header problem din work when i install thru ftp as well went to support and it fail http://support.rtthemes.com/

Está muy bonito tema, tengo un problema lo cual solo usted me puede ayudar… El problema es que cuando escribo algo en el editor de wordpress y lo pongo en negrita pues todo bien se alcanza a ver… pero a la hora de publicarlo en mi página web pues ya no se alcanza a ver el texto en negrita… por lo que he visto wordpress a la hora de colocar un texto en negritas en el html le agrega la etiqueta strong, y viendo el css del tema no encuentro por ningún lado la configuración del strong y supongo que es por eso que no lo reconoce el texto en negritas… Agradecería mucho su pronta ayuda con este problema que me tiene atormentado, ya que lo necesito para mi proyecto…

English translation It’s very nice theme, I have a problem which only you can help me … The problem is that when I write something in the wordpress editor and put it in bold because everything good is hard to see … but when you publish on my website as it no longer is hard to see the bold text so … wordpress I have seen when placing an added bold text the strong tag, and seeing the css of the theme can not find her anywhere strong setup and I guess that’s why I do not recognize text in bold … I would greatly appreciate your prompt help with this problem that has haunted me since I need for my project …

Hello,

A client of mine gave me your theme (RT-Theme 14) which is great but there is an issue. I have set up the whole web site perfectly due to your great “interface” but the home page slider refuses to work properly, it just displays the image of the first of 3 slides and just that.. it does change as i have set it up through your “slider” menu in theme’s options and when i click on the sliders buttons to change manually the image …nothing. I tried to copy paste the slider’s code (theme 15) in slider.php but nothing again.

Could you please help us on that?

Thank you in Advance

stmcan

If you would like to receive support, please post your questions on our forum at  http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. 

Best Regards

<>

IT DOES NOT change the images at all. It is stuck on the first slider.

stmcan

If you would like to receive support, please post your questions on our forum at  http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. 

Best Regards

iwsayers Purchased

i purchased the theme and think its great – but with products available can we not purchase via paypal or other ?

the theme suggests an order form, that is essentially a contact form and not a purchase form ?

please advise as we have implemented the first stage of the site for the client and need to move onto the second – paypal integration….

stmcan

Hello, You need to type your link to the order form button when adding your products. There is no default order form coming with the theme. You can use a plugin.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thanks for purchasing my themes Best Regards

Nice theme but the Menus functionality is broken (nav-menus.php), which makes the theme kind of useless. I’ve opened up a support ticket on the support forum but no one’s been able to fix the problem. A bit disappointing.

FabianH Purchased

Hello very good squad, but I can not run the custom dropdown menu on the home site. After clicking on any page is working again. How do I can fix? Thanks

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

Juggy69 Purchased

Hello,

Sorry to post this here but i have no response to my support question http://support-rt.com/discussion/2889/theme-layout-with-plugin#Item_3

Regards

Stuart

stmcan

Hello Stuart,

It looks support staff just missed your thread! I’m sorry about it! I’ve sent him an email and he will reply as soon as possible. Thanks for your understanding. Best Regards

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

w3weaver Purchased

Great theme fantastic functionality, love it. Have a CSS question. behavior: url(border-radius.htc); for IE seem not to work, even on your demo, any thoughts

w3weaver
w3weaver Purchased

It appears that the support forum is no more helpful that the comments section. I have to say that I am very disappointed at the lack of engagement and support. It’s a pity really, as your themes are quite beautiful.

I will not be doing business with you again!

w3weaver
w3weaver Purchased

I’m still waiting for support from the forum, it has been exactly one week now. I don’t mind, I just want an answer to the question relating to the location of the HTC file. Why won’t you tell me?

stmcan

Hi, I can’t finding your thread on the support forum! Can you please send me the link. Thank you.

As I said before, the file that you found in the css directory called ie-borders.css has not been used with the wordpress version. So, there is no htc file comes with the theme. I hope it’s clear now.

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

THEME UPDATED ! Version 1.3

  • Added: 25 new Google fonts
  • Added: Close update notifications option to the General Options
  • Added: Ability to add custom css codes via Styling Options
  • Added: google+ added to the footer social media icons
  • Fixed: Blog Categories bug on sidebar
  • Fixed: Sub title display issue on home page posts
  • Improved: Breadcrumb menu improved

why did not support arabic in this template , i will be happy if you do that , because i want this template to arabic users .

stmcan

Hi, The cufon fonts may not supports Arabic characters but you can still use the theme by closing cufon fonts.

hi, I purchased version 1.1 of rttheme 14 from a designer. I would like to upgrade to v 1.3 but I do not have the download info. can you help?

stmcan

Hi josh, You need to contact with the designer, unfortunately there is no another option. Thank you.

hi, since I upgraded to wordpress 3.3.2. I have a problem where i cannot save a text widget in the sidebar for pages. When I update and go back in it has dissappeared. can you help please?

stmcan

Hi, Please use the account that you purchased the theme to get support. Thank you!

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