120 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
Juggy69 Purchased

Hi,

I have posted on the support forum but advised it is the plugins issue but not

“The plugin is called shareit

Sureley there is something in the blog page that affects it as i used another KKstar raiting plugin and this too went to the top of the page”

On all pages on the site except Blog the “Shareit” and other rating plugins show on the top of the page, yet when you actually go into the posts themselves they are correct and at the bottom of the page?

stmcan

Did you add the plugin shortcode into a page which has been using as your blog start page? If so, it is so normal to displaying on top of the page. If you would like to display that sharing buttons in every post, you need to add it each post or you can simply dig in the codes and customize it by manually.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
Juggy69 Purchased

The actual page is blank for the blog and the Shareit plugin goes straight to the top

it is showing as expected on all the posts pages fine

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

THEME UPDATED ! v1.4 – June 19, 2012

  • Fixed: javascript bug on admin panel
  • Fixed: pagination bug fixed for WP 3 .4
  • Improved: better plugin compatibility
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi there, when linking to this page on our site: http://mokangoodwill.org/shop/goodwill-independence/ I want to change the permalink to http://mokangoodwill.org/shop/goodwill-outletstore/ but when I do the link breaks. Any idea why?

stmcan

Hi,

Something may wrong with your .htaaccess file. When you change the permalink structure or a slug of a entry, you can try to re-save the permalink settings via settings -> permalinks. I know it sounds silly but usually solves too many permalink issues.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello there!

I really like your theme!

I was wondering if there is a possibility of doing a drilled-down search for the products categories. For example, we want to use this theme as a real state listing for a client. We’d like to have a widget for users to search by bedrooms, bathrooms, price-range and area.

Is it possible with your template to do such a thing? Thanks!!! =)

stmcan

Hello,

Unfortunately it is not possible with the theme.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Has been a member for 1-2 years

I would like to purchase this theme, does the package wp programs and databases?

stmcan

Hi,

No, It is just includes theme and theme related files such as PSD files, documentation etc. You can download wordpress via http://wordpress.org it’s free!

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Gemlab Purchased

hi, i have just purchased ur theme cause i recommended it to one of my clients. i am having a problem. please help. i have created a custom link in the custom menu area for the ‘home’ page that refers to the site name. so far so good then i have made a page called fe ‘about’ also as a custom link with sub menus which are pages. when I’m on the ‘home’ page and move over to the ‘about’ custom link , the sub items do not appear. i have to create a second page for the menu on which i have to click and from there when i go to the ‘about’ the sub menu will appear but not when i was on the ‘home’ menu item…frustrating. also moving from the home to the other buttons it seems as if the font resizes to a bold version… have u had this problem before and could u please help me asap… thnx very much for ur help and keep up the good work!

i hope u understand what i mean.

stmcan

Hi,

You can learn more about WordPress menu tools from this tutorial http://support-rt.com/discussion/447/tutorial-using-wordpress-menu-tools/p1

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Gemlab Purchased

it seems to have fixed itself after working on the ‘Home’ page.. not sure what was going on but theres a bug there somewhere… ill get back to u if it does show up again..one more thing could u tell me how i can set the page in different languages (eng/german) and the contact form is in english , quick tip on how i could change it to german…many thnx for ur help again :)

stmcan

You take a look another tutorial of mine about this subject http://support-rt.com/discussion/2247/translating-themes-by-using-po-files/p1

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Gemlab Purchased

hi me again sorry but is it possible to add a second address line in the (rt-theme 14 contact info)...or is it possible to add html code…cause i can’t add html code directly in to the address line…thnx for ur reply

stmcan

Hi, There is not quite possible but if you are using the widgets you can just another widget to duplicate the lines. By the way, we are only provide support via our support forum at http://support-rt.com Please join for your further questions.

http://support-rt.com/discussion/2247/translating-themes-by-using-po-files/p1
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Gemlab Purchased

ok thank u for ur answer. i will direct my questions to the support forum, although I’m having a prob signing up and have already sent a request and received a ticket. but i have to move on due to client pressure. once again my question must have been misunderstood. in the contact form is it possible to have 2 lines for the adress field with the house icon. on other contact forms u can just use html code ( br ) to get the second line but ur contact widget won’t accept hrml..

thnx in advance

stmcan

Hi Gemlab,

You can try to use Contact Form 7 plugin to have more flexible contact forms. BTW , I haven’t received any request by you for the support forum, could you please contact with me through the form on my profile page.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, how is possible to delete the white background in the slider area? Just for put png images whitout bg…. Thanks

stmcan

Hi,

You can paste the following css code into the Custom CSS Codes field inside the Styling Options

#slider_area {
    background: none !important;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi I am wanting to purchase this theme. Quick question though… can the twitter bar be anything else.. perhaps a “reviews” bar? Then it would be perfect and I’m sold!

Thanks,

Cortney

stmcan

Hi Cortney,

The twitter bar just for twitter, however this theme is very flexible you can duplicate the 3 columns with different layouts. For example, 4 columns for featured content and 1 full-width column under them for reviews!

Thank you.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Is there the option of it scrolling like the twitter bar?

Thanks,

Cortney

stmcan

No, They just for statical contents!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I downloaded this version because you told me to, cause the original one I got was the html and this one is wordpress. However, this one is also missing its stylesheet. Please help me out with that. Email me at jessicabhoffman@gmail.com as soon as possible.

stmcan

Hi Jessica, Please unzip the package into your computer first, then read the installation instructions in the /Documentation/ folder (index.html) Please do not hesitate to ak if you need any further help. Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Great theme! Is there an easy way to retain the background pattern but just slightly alter the color?

Thanks,

Cortney

stmcan

Hi Cortney, You can create your background by using Appearance -> Background tools of WordPress.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Now that I’ve got the hand of this (thanks to your help) I am loving this theme!

Last question and I’m done…

My tweets aren’t showing up on my twitter bar. How can I fix that?

http://browningautomotive.net/

Thanks,

Cortney

stmcan

Hi,

Looks like you don’t have new tweets to show. Let me explain;

One of the Twitter API features does not serve tweets older than 7 days. So if you update your statutes you can see the tweets also in your web site. But if you are not active twitter user you can update /rttheme14/footer.php with this file http://pastie.org/4565650 to get older tweets also.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

Hi,

I have a quick question before I buy, within the products page you have an internal scroll bar… is there anyway to just have the content box expand to the actual content added rather than having that internal scrolling? I just find that it doesn’t work with your scroll wheel you have to manually select it and drag down and will get confusing for customers unless they know they have to use that!?

Look forward to your reply…

stmcan

Hello, This is not possible with the current version!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

Sorry just one more question, am I able to add an SWF file into the slider?

stmcan

This is not also possible with the current version! Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

THEME UPDATED Version 1.5 – September 15, 2012

  • Added new Google Fonts
  • improved: twitter widget, now shows older tweets
  • Improved: Comment form
  • Improved: CSS Files
  • Improved: WP Menus, now users are able to change the menu names or assign their existing menus to the menu locations
  • Improved: Code improvements
  • Bug fixed: https:// bug
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Italy
geetech1 Purchased

How do i remove this line under the commets???????/

You may use these HTML tags and attributes: <abbr title=””> <acronym title=””>

<del datetime=""> <em> <i> <q cite=""> <strike> <strong> </strong></i></em></del>

stmcan

Hi,

You can paste the following code into the Custom CSS Codes fields inside the Styling Options

.form-allowed-tags { display: none; }

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
geetech1 Purchased

thanks

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

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