123 comments found

Do you have plans to make this a responsive theme?

stmcan

No, I don’t! Thank you for your kind interest!

Hi there, I would like to add a Pinterest icon to the bottom of the footer. Is that possible?

Tom

stmcan

Hi Tom, Sounds like i need to update the theme and add the icon to the list. Added to my to update notes.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Do you know when you might update the template to accommodate the Pinterest button?

stmcan

Hopefully in a month! If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

stmcan, any developments on this?

The bozes aren’t showing up on my homepage but are under the Company Blog page. See http://dev.alexbowmanracing.com/company-blog/

How do I fix this problem?

Thanks,

cortney

The page name is actually updated to http://dev.alexbowmanracing.com/news-3/

Thanks,

Cortney

stmcan

Hello,

In order to receive support, please post your questions on our forum at http://support.rtthemes.com My support team will help you as long as you need them. Also you will receive much faster support because we can easily see who needs assistance, and you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Thank you for purchasing my themes.

Best Regards

kstoilas Purchased

WordPress wouldnt let me install this theme. It said the style.css file was missing, but I checked the. zip file and saw the style.css file in 2 folders.

What could be the problem?

stmcan

Hi,

Please unzip the file into your computer first and follow the instructions inside the documentation file where you find in the /Documentation/ folder as index.html

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

tcubukcu Purchased

Hi ,

Help me plese , web site homepage slider not working.

http://babas.thbilisim.com

Best Regards

stmcan

Hi,

Looks like you’ve managed to solve it. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Got this error when installing. Tried both FTP and through WordPress.

Fatal error: Call to undefined function wp_get_theme() in /home/nath392/public_html/mywebsite.com/wp-content/themes/rttheme14/rt-framework/classes/admin.php on line 244

any ideas?

stmcan

Hi,

Please upgrade your WordPress version 3.4.2 or newer (3.5) to get rid of that error.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi all,

I am not sure but i believe all custom questions should be asked and are answered on the rt-support.com forum.

Only pre buying questions are supported here mostly. So please try

http://support-rt.com

The answers are given much faster within 24 hours as far as i recall

Have a great day, S.

8web Purchased

Hi, I updated to WP 3.5.1 and gallery stoppedworking. It used to come up in lightbox and you were able to scroll from one image to the next, but now it takes you simply to the larger image on its own without ability to scroll. Please have a look http://berrycountrycollections.com.au/berry-country-collection-shop/ I have used this shortcode [photo_gallery][image thumb_width="200" thumb_height="100" lightbox="true" custom_link="" title=""] http://berrycountrycollections.com.au/wp-content/uploads/2012/03/table-set.jpg [/image][/photo_gallery] Many thanks! P.S. I must revert to WP 3.4 as that is when things still worked – but would love to know if there is an answer to the issue above, so could go back to WP 3.5.1

stmcan

Hi,

Please update your theme with the latest version which is currently Version 1.5 This will fix the issue.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I updated to version 1.5 which fixed the lightbox effect on images and the drop down menu’s. Everything is perfect now on WordPress 3.5.1.

Thanks for the continued support with this theme, much appreciated!

Hi There

I seem to be having an issue with the drop-down menus not working at all…

Can you please take a look at http://www.tigertruck.co.za

Thanks Jaun

stmcan

Hello Jaun,

Please update your theme with the latest one http://support-rt.com/discussion/2441/theme-updated-rt-theme-14-for-wordpress-v1-5-september-15-2012

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

cooltest Purchased

hello, I’ve a trouble in the main navigation menu in rt thrme 14 . I cannot visualize the dropdown menu. This trouble is appeared mysteriously. help me please thank u

stmcan

Hi,

Please provide us your website url by opening a support request on our support forum at http://support-rt.com So we can check what is wrong.

Thank you for purchasing my themes.

Best Regards

ximicc Purchased

Sub menu doesn’t work on Homepage , but in sub page it can appear when mouse hover . My wordpress version is 3.5.1 , Domain: http://www.pekfitness.com

stmcan

Hi,

It looks like you’ve managed to solved it already. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

I bought these theme in HTML and it is awesome! Congratulations!

I’m about to buy the Wordpress version but I’d like to know if it would be possible to buy it responsive, even if you charge an extra-cost for doing it.

Best,

stmcan

Hi Andy,

No there is not a responsive version of this theme available and it would not be easy to create one. Thank you for purchasing. Best Regards

Merhabalar header.php içerisinde içerisinde banner için .swf dosyas? ekliyorum.Fakat çal??t?rd??mda swf dosyas? görünmüyor.Nedeni nedir yard?mc? olabilir misiniz. Bide sayfalarda shortcode var imagin yerini goster denilen taglar aras?nda resmin kay?tl? oldu?u yerin url sini giriyrum fakat olmuyor.Url yi nas?l yazmak geerekiyor.bu konudada bilgilendirirseniz çok sevinirim. ?yi Çal??malar

stmcan

Merhaba, Kodlar?n?z? kontrol edin lutfen. WordPress veya tema kullanimi ile ilgili sorulariniz icin yardimci olmaktan mutluluk duyariz. Destek icin http://support-rt.com u kullanabilirsiniz. Tesekkur ederiz.

Are there any plans to make this theme responsive in the near future?

Thanks

stmcan

Hi, Unfortunately there are no plans for this theme. Thank you.

I have added my tagline in both the customized area and the settings area but it doesn’t show up on my page. Can you help me please?

stmcan

Hi,

Could you please be more specific by saying customized area and settings area. Also please ask your questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

vlau Purchased

Hi, All of a sudden the twitter feed is not working, only shows ”...”. Any idea?

THANKS!

stmcan

Hi,

Please read this post to learn why http://support-rt.com/discussion/7556/announcement-about-twitter-widget-issues

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

problem with homepage on this theme. Seems the slider code is clashing with the menu drop downs. can you please help?

stmcan

Hi,

I’m sorry about the delay! Since we are only provide support through our support, we don’t check this page very often.

The menu works ok at my side. It might be a plugin conflict and we may help on this if you share us your website url by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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