stmcan

stmcan supports this item

Supported

976 comments found.

lkadish

lkadish Purchased

Thinking of purchasing the theme. Can the background on the vertical menu be an image? I’d like to add a gradient. Thanks.

Hi

Disregard my previous answer…

Lol… i misread your question and i thought you already bought is.

The left side can static background color. But no gradiënt. You will have to accomplish such by custom css. But that will be hard as the curve is also part of it as image top and bottom.

RT19 can have a vertical bg image and static color. But the vertical image can be a gradiënt bg image

Best regards,
Theme support

lkadish

lkadish Purchased

Thank you. So, to be clear, RT15 can only be a solid colour on the navigation side. No image or gradient. RT19 can have an image.

Hi, Yes with RT-Theme 19 you can create fully transparent navigation item backgrounds so the main left side background image will be visible only.

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

Hi! I bought this theme. It´s great! But I have 2 questions: 1. How can I insert the slider (curve layout) in the homepage. And how can I add text in the images? I can´t find the way to do it. 2. How can I insert in the sidebar menu the contact details. I tried in the widget area but nothing happen.

Regards,

Hi

you can create slider items in the slider custom post type in your admin area.

This theme does not work with a static home or blog page. Goto the wp reading settings and make sure they both say -select-

\\

For the blog listing page you need to create a page and set that page as you blog page in the theme blog settings.

Can you confirm that?

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Hi, I installed a WP Google Map plugin. But when I insert the short code into Contact Page Options < Map code… Nothing change Could you help me please. Regards,

Hi

Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.

http://support-rt.com/

also include a link to your website and extensive info about the gmap code added. in the thread.

Thank you.

Best regards, Theme support

evecta

evecta Purchased

Hello, have you added woo commence to this theme?

Hi

this theme does not support woocommerce. But there is a thread on the forum from somebody who claims he has it working

http://support-rt.com/forums/topic/woocommerce-support/

Please create a account on forum with your purchase code. If that solution does not work i have no other way of providing one as we do not say on our rt15 sales page that we are a woocommerce compatible theme,

Best regards,
Theme support

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

jjcrab

jjcrab Purchased

Hi,

Nice theme. I have only 1 questions. I cannot upload logo,I tried to upload logo in the general options>logo. I tried with png, jpeg or url link, all failed.

This is my website, www.workplaytest.com/fabulous, would you please tell a look, thx.

Hi,

Can you upload the logo via media library? Your logo image could be too big than your server upload limit. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

jjcrab

jjcrab Purchased

HI, I register as member of your website yesterday, but i cannot receive the confirmation email. So I prefer to get the support here.

I think that the server upload limit is not the problem.I use this server to host more than 10 Wordpress website and I never get a server upload limit problem.

And I try to upload the logo with the url option (this is the logo url: http://support-rt.com/wp-content/uploads/2014/07/rtthemes-support5.png), but fail again.

Any idea?

- Then, there must be a saving issue on your admin panel. - I have checked your forum account and found your email * * * * @yahoo.com.hk has been misspelled like * * * * @yahoo.comhk I have corrected and sent you a new password so you can use the forum anymore.

Hi. I want to buy this theme for a stationar’s shop catalogue. Can I add like 200 categories and about 15.000 products in this theme? I really really like it and I would really appreciate your answer. Thank you! :)

Hi,

The limitation is not the theme but 200 categories and products a lot thought. If you like this design maybe take a look at rttheme19 as it has a woo commerce shop support which might be better suited for your idea.

Best regards,
Theme support

Thank you! rttheme looks great!

Hi, Your theme is great and I am excited to buy and use this, but before installing this theme, I have a question.

can I make a grid layout like http://hamyarwp.com/tutorials ?

Awaiting your reply.

thanks again

Hi

Thank you for asking. This is the layout you can make. http://rttheme15.templatemints.com/our-products

If you want a grid layout with lazy load etc.. take a look at rttheme 19.

Best regards,
Theme support

Can you confirm what the current versions is (and is this stated somewhere in the download files,.... sometimes I lose track with the theme updates)

Ive just found it in the css file…. Thanks

Hi

The current version number is listed here at our sales page and in the theme general settings below the title of the Theme and you can check it in the wordpress admin appearance themes by clicking on the theme info.

Best regards,
Theme support

Is this Theme WooCommerce Compatible ?

Hi, No it is not compatible with WooCommerce. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hi

We have a users claiming het got it running by some small customization. I did not test this

http://support-rt.com/forums/topic/woocommerce-support/

` remove_action( ‘woocommerce_before_main_content’, ‘woocommerce_output_content_wrapper’, 10);

remove_action( ‘woocommerce_after_main_content’, ‘woocommerce_output_content_wrapper_end’, 10);

//This line adds a new action which adds a tag BEFORE the woocommerce “stuff”

add_action(‘woocommerce_before_main_content’, ‘the_content’, 10);

//This line adds a new action which adds a tag AFTER the woocommerce “stuff”

add_action(‘woocommerce_after_main_content’, ‘wp_link_pages’, 10);

//This line adds a new css section tag called “woogrid” BEFORE the woocommerce “stuff”

function my_theme_wrapper_start() { echo ’<section id=”woogrid”>’; }

//This line ends the new “woogrid” section

function my_theme_wrapper_end() { echo ’</section>’; }

  1. Define Content Width if ( ! isset( $content_width ) ) $content_width = 620;
  1. Load the theme require_once (get_template_directory() . ’/rt-framework/classes/loading.php’); $rttheme = new RTTheme(); $rttheme->start(array(‘theme’ => ‘RT-THEME 15’,’slug’ => ‘rttheme’,’version’ => ‘1.0’)); `

and this to styles.css `#woogrid {

width:614px;

float:left;

border-right:1px dotted #ccc;

padding:15px 0px 30px 15px;

min-height:420px;

overflow:hidden;

background-color: #fdfdfd;

}

woogrid ul li {

width: 160px;

min-height: 250px;

border: 1px solid #000; display: -moz-inline-stack;

display: inline-block;

vertical-align: top;

margin: 5px; zoom: 1;

}`

Best regards, Neo Theme support

Hello I create a slider with Shortcodes Sliders but I have a grey area below the image. http://www.internationalcamping-aups.com/mobil-home/ Best regards Thank

Hi

Did your issue resolve as i still see the problem in your page.

I think you have a plugin conflict. Most likely jet pack?

You can try custom css

.page-id-917 .flexslider.shortcode { height: 229pc !important }

But it will still require you to take action and find the cause.

Best regards,
Theme support

Hi, yes you right.. but I customize css and i deactivate jetpack wp rocket.. and nothing.. the slider it’s to big…

Hi

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

I know my support already expired but since i purchased i never really used the theme, now i started using it and can you just tell me if it´s possible to have only 1 background image? i has 3 images

Hi

You can use one or more then one background image. Check out the theme general settings

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

I would like to demo the settings on the XML file. No need to bother to set it up for months .

Hi

The demo xml is included in the download package you get from themeforest. There are no settings included as wordpress does not export those.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Tolga demo daki xml dosyalar?n? indirebilece?im bir yer varm?.

Hi

The demo xml is included in the download package you get from themeforest. They are in the demo content folder within the zip package There are no settings included as wordpress does not export those.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

bderpan

bderpan Purchased

Hi rtthemes, is an update planned? Some function are not possible used at wordpress 4.5

Hi

The answer and solution is available for you in our forum.

http://support-rt.com/forums/topic/upgrade-to-wp-4-5/

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Hello, We just uploaded the new version, it should be available to download within the next 24 hours. Thank you!

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