900 comments found

HI, I am interested in purchasing this theme for a client of mine. Is the theme compatible for mirror image – right to left for the hebrew language?

How can I find this out before purchasing?

stmcan

Hi,

Some users are using it for hebrew but we don’t have official support for it. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

buddy1 Purchased

I bought your theme and want to change the color or the box behind the menu and logo and the color of the boxes that slide out on the slider. I tried to enroll in your support forum but it would not take my Envato and Theme Forest user name. I know it is the correct user name because I used it to buy the theme. How do I ask my question in your support forum. thanks, Buddy

stmcan

Hi,

Please check this tutorial http://www.support-rt.com/discussion/2227/main-sidebar-colour-editing-the-skin-default-psd#Item_11

Regarding the registration issue, please contact me through the form on my profile page so i can get the details and create your account.

If you need additional assistance, please feel free to ask.

Best Regards

mdpreston Purchased

hey, Thank you for the theme, its great. Had a quick question about sizing for the [slider]. I have a gallery with a few pictures in it, and i need the size to match other pictures on the page. The pictures in the slide are the same size as the other pictures but are displayed larger than the others even though I’ve adjusted the height and width in the slider shortcode. How can I correct this? Hope my question makes sense. Thanks, Mike

stmcan

Dear Mike,

Could you please provide us the url of the page by opening a support request on our support forum at http://support-rt.com so we can analyze the code.

Thank you for purchasing my themes.

Best Regards

senadh Purchased

Is it possible to get this theme compatible with Woocommerce? Have you consider this?

I think it would not be very complicated to do, since you have already done this with RT-17, and you have a product template included with this theme as well.

I’m not sure if people have already asked you about this – I guess they have, and I’m sorry if you have to repeat your answer, but I believe it is an important part that is missing and your theme would be more complete with Woocommerce support.

Cheers

stmcan

Hi, I have plans to do it but can’t say when it will be available. Thank you for the feedback.

ebunch Purchased

Just getting started with my installation and it’s telling me that version 2.2 is available. I re-downloaded and installed, but I still have 2.1. I downloaded both “All files & documentation”, as well as “Installable Wordpress only” – but both seem to contain 2.1.

I’m worried about doing any customizations, knowing that I’ll need to update to be fully compatible with WordPress 3.6. Please advise?

stmcan

Hi,

It is my bad, I’ve missed to change the version number. The current version is 2.2. I’ve just uploaded the fixed one and it is waiting in the review queue. You can change the version number as 2.2 where in the style.css by manually.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hi,

Yours theme is great! I’ve purchased this today. Thanks for this!

My question is: Are all the images (licenses) for this theme already bought? Can I use all the images (e.g.: Handshake, Mobile, Suit man #1, etc.) for my client (There is only one)? Or must I the pictures buy extra (on photodune.net)?

Thanks for your quickly answer !

stmcan

Hi,

Please ask your questions with the account you purchased the theme. Thank you.

stmcan

Hi,

Looks like you’re right it comes from the mobile navigation plugin i used for the responsive mode. I’ll correct them with the next update. Thanks for the heads up.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

tubisan Purchased

Merhaba, Anamenu’nun alt sayfalarda yada bazi alt sayfalarda sol tarafta görünmesini istemiyorum. Onun yerine benim tanimladigim sidebardaki menu çikacak. Anamenuyu kaldirmi sorunum çözülüyor. Yardiminizi bekliyorum.

Hello, Some sub-pages of the main menu or sub-pages do not appear on the left side. Instead, I have described will sidebar menu. Home abolished the problem was resolved. Waiting for your help.

stmcan

Merhaba,

Maalesef bu islemi sadece kodlari duzenleyerek yapabilirsiniz. Eger PHP ve WordPress bilginiz yoksa kodlarla oynamanizi tavsiye etmiyoruz. Ek olarak, lutfen destek talepleriniz icin, Ingilizce olarak, http://support-rt.com adresindeki destek forumumuzu kullaniniz. Tesekkur ederiz.

ingo84 Purchased

Hi there,

I just purchased and installed this theme, but the “back-curv” div is not showing up. I can only see a uploaded background.

Default-user
ingo84 Purchased

Nevermind, I thought i had to use the wordpress background option.

Hi there, I love this theme a lot, will like to purchase it, but does it work with ecommerce plug in?

Pls kindly advise. Great Thks in advance..:)

stmcan

Hi,

Unfortunately, not yet! But i have plans to add woocommerce support in the future. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi,

How do I remove this: ‘background: url(../images/back-curv.png) center top no-repeat;’?

I want only a background color without the back-curv.

Thanks

stmcan

Hi,

You can change the background color via Appearance -> Background tool of WordPress. And you can remove the background curves by putting the following css code into the Custom CSS Codes field inside the Styling Options

.background_pic_border {
    display: none !important;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

What are the affected files in version 2.2? I dont see it on the forum or in the theme folder anywhere.

stmcan

Hi,

We had to stop logging the file names that changed because there were many support request belongs users who didn’t updated the files correctly. We strongly recommend that upload entire package and user child themes if you need to make customizations.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello. Great theme.

Is there are any reported conflicts between the WPML plugin and your theme?

If not, I have an issue: if the WPML plugin is activated, which I need for another language (Vietnamese), no products show up in other product categories which are accessed by menu items.

Only products show on the page that I created for the Product List Page.

Is there confusion in slug names? Any solutions?

stmcan

Hi,

Please make sure you’ve latest version of the theme and WPML plugin installed.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

HI, I am interested in purchasing this theme. But i had some questions, it can be posible to had a top menu, where can i insert some links and also information, like the 1 800 ###?

How can I find this out before purchasing?

stmcan

Hi,

There is no default space for the top menu and it needs code customizations. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

is it possible to put a video in the widget area under the navigation (in the demo you have a recent posts widget there).

Default-user

and also, does it include a YouTube icon for the social media links?

stmcan

Hi,

The both answers are Yes :)

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards,

Hi there, I’m interested in purchasing your theme. I will need different colors and would like to know, if this theme supports child themes or have a custom css box?

I’m very good with css but wan to make sure changes don’t get overwritten with updates. I’m assuming it’s possible to have a two colum grid for products instead of 3? Thanks

stmcan

Hi, To increase the content size is not an easy work but i’ll take a look what can i do about it with the next update. Maybe two different versions can solve this issue. Thanks again.

Janja
Janja Purchased

I did it with a media query for screen sizes over 1250px. If you want I can email you the larger images for the frame and content areas. That way, it did not mess with the rest of the styles ;)

stmcan

Hi Janja,

You can contact me through the contact form on my profile page. Thank you for it. I’ll consider to add something like that in the future updates. Thanks again!

Hi Is your theme optimized for SEO?

stmcan

Hi, Yes it is. And also supports seo plugins such as Yoast SEO plugin.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hello,

After uploading version 2.2. some custom CSS is disappeared!!?? This is the site www.jhte.nl The horizontal rules between menu-titles are gone or not visible because they are white now…The must be lightgrey…The plus and minus signs of the menu are also not visible anymore.

I did make a backup of the custom CSS and paste it back after the update…

It looks like the CSS must be edited again…strange isn’t it?

Br,

Pascal

PixelPascal

Also the social media icons are not visible anymore…And the top and bottom off the menu are darkgrey…The used to be white…

PixelPascal

I already fixed it by a tread on the support forum :)

stmcan

Hi Pascal, I’m glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hi, i am close to purchase! kust a little question…..can i change “product” to something like “excursions”! if yes, how and were?

kind regards

Steffen

stmcan

Hi,

Sorry about the delay! Yes you can, there is PERMALINKS sub-options inside the Product Options.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hello,

On the homepage of this theme we want social media-buttons for Twitter en Facebook. Is it also possible to add a button for “calling”. How do we get this installed?

Thanks, ID Creators

stmcan

Hi,

There is an email icon available and lets you link it to your contact page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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