910 comments found

Hi,

How do you get ‘Testimonials’ next to ‘LATEST NEWS’ on the homepage?

Check: http://rtthemes.com/demo/?theme=rttheme15

Thanks!

stmcan

Hi,

You can use the “Testimonial” widgets in the “Widgetized Home Page Area” widget area.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

TehStig Purchased

Hello, Just purchased and installed this theme on WP 3.6 but the main navigation shows a white border around each navigation item. It’s not like the demo.

I don’t see aything about this in settings or documentation. Any suggestions?

Thanks!

TehStig
TehStig Purchased

I was able to get a temp fix by making a modification to style.css:

Find:

navigation > ul > li{

background:url(../images/transparent-pixel.png) bottom repeat-x; padding:10px 0 10px 0;

Add:

border: 0px;
stmcan

Hi,

I believe a plugin adds a css code that have conflicts with the themes menu items. Please once again after disabled the plugins and make sure there is no custom css code in the custom css codes box inside the styling options. There is no such a problem at my end.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

TehStig Purchased

Hello, Also noticed that the tabs shortcode is not working properly either. All the content is showing, no tabbed functionality.

stmcan

Please double check the shortcode. If you’re sure it is ok and did you tried the disabling the plugins like i mentioned in the previous reply, please let us know by opening a support request on our support forum at http://support-rt.com so we can contact with you private and ask your credentials to analyze the issue you having.

When I google our business, I get this:

DRG Motorsports www.drgmotorsports.com/? A description for this result is not available because of this site’s robots.txt – learn more.

How do I get it to display text from the homepage? Or anything other than that message?

Thanks!

stmcan

Hi,

You need to check your robot.txt which is not related with the theme, it is a file where in the root directory of your website to help search engines. You can also use Yoast SEO plugin that can help you create one and change your website description correctly.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

seabree2e Purchased

Thank you for developing this easy-to-use responsive theme design! I am delighted with how the website turned out for my transit riders to find everything they need on the home page. http://www.radfordtransit.com/

Keep up the good work! :)

stmcan

Hi,

Thank you for this nice feedback. Glad to hear you’re enjoying the theme.

Best Regards

I am thinking about purchasing this theme for a client, however the client is very specific and wants top and left navigation plus a right sidebar w/ a quick contact form. This is to be consistent on the home page and throughout the site – Can this be done with this theme?

Thank you so much!

DD

stmcan

Hi DD,

Unfortunately, it is only one – the left- sidebar option, there is no possibility for a right sidebar.

this is a great theme, i would have purchased but it is not responsive :(

stmcan

Hi, It is responsive :) Glad to hear you like it.

moniaros Purchased

Hi, i have trouble setting up the products page.

The documentation is very limited on this issue. This is the third time i’m calling for support and still i got no reply.

Could you please give me more instructions?

stmcan

Hi,

There should be a mistake! Did you have post the issue to our support forum at http://support-rt.com which is the only way to get support. If so could you please send me the link of the question so i can take a look. Thank you.

Default-user
moniaros Purchased

You are right, i’m sorry! Seems that i got an answer on the same day.

Unfortunately i still cant get them to work. This is the link of my question: http://support-rt.com/discussion/8243/cant-display-any-products#Item_1

Question, where do you add Yoast Breadcrumb code to?

Also, am I able to upgrade to 3.6 yet without site messing up?

stmcan

Hi,

Theme is using a custom breadcrumb menu. Yes, it is safe to upgrade your WordPress to 3.6 or 3.6.1.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Purchased theme is not allowing a proper update from 2.2 to 2.6, normal FTP protocals seem to fail the installation. Please help, plus Gravity Forms has abnormal behavior

Need customer service on this now, otherwise will need to place refund request.

stmcan

Hello,

This theme’s most recent version is 2.2 there is no 2.6 version. Could you please be more specific and ask your questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I absolutely love this theme because of its non-boxy look. Please design more responsive themes similar to this with unique shapes and a vertical menu! It doesn’t look at all like a WordPress theme. It is also very easy to work with.

One question: Is there a way to turn off the meta data in the blog without messing with the code? http://sacramentowordpresswebdesign.com/
stmcan

Hi, Thanks for the nice feedback, I’m glad to hear that you’re enjoying the theme.

You can paste the following code into the “Custom CSS Codes” field that inside the “Styling Options” to hide the post meta data.

.box.five.last.blog {
    display: none;
}
.box.four-five.first.blog {
    width: 99.2% !important;
}
.content .blog.single .post_data {
    display: none;
}

.box.five.first.blog.single {
    display: none;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I purchased this theme yesterday after trying a bunch of other ones that I purchased. Needless to say, this theme was perfect for my website that I am designing. Thank you for your support and for building such a customizable theme that will fit nearly anyone’s needs.

Thanks again.

Jennifer

stmcan

Dear Jennifer,

Thank you very much for the nice feedback. I’m really glad to hear that you’re enjoying the theme. Please let me know if you have any assistance with the theme.

Best Regards,

Hi presale question. Is theme them language ready for both admin and frontend items ?

stmcan

Hi,

The theme is ready for WPML plugin and provides .po file for the front-end texts. I haven’t tested but most of the admin texts are ready to translate via .po file if you create one.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user

Hi thanks, So I don’t need several languages for front end, the PO file will be enough for me to translate in french. For the admin I will see because it require lot of work. Another question, is the template “childish” friendly ?

stmcan

Hi,

Yes this theme supports child themes. BTW we have these tutorials that may help you after your purchase

http://support-rt.com/discussion/2476/how-to-create-a-child-theme-for-rt-theme-15 http://support-rt.com/discussion/2247/translating-themes-by-using-po-files
lainke Purchased

2 months ago you suggest there will be Woocommerce support. How far does that support stays. Is it already woocommerce compatible?

stmcan

Hi, Unfortunately, It is still in the pipeline and i need to finish RT-18 before adding new features to the existing themes. Hopefully after November I’ll be available to do that. Best Regards

Hi, I’m about to purchase this item for a client, but I have one important question: when I am on a product page, is it possible to keep the menu open on the left, like when we are in a sub-cat ? I would like the customer to always see the other products of a same range even if he is on a product page and not on a sub-cat page. Thank you!

stmcan

Hi,

Yes it is possible with a little css tweak. You’ll need a code something like this http://pastie.org/8402976 Please contact us by using our support forum and refer this threat so we can provide you the code you need.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards,

Hi, I’m about to purchase this item for a client, but I have one important question:

can be left static home page? without SlideShow? thank you very much

Hi, I’m about to purchase this item for a client, but I have one important question:

can be left static home page? without SlideShow? thank you very much

stmcan

Hi, Yes you can set any page as your home page via Reading Settings of WordPress and turn off the slider via Slider Options of the theme.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards,

Hi, Thank you for the very nice and clear theme!

I got one question: where can i adjust the width for the menu left (sidebar) and the menu right (content)?

Thank you!

Beste Regards

stmcan

Hi,

It is complicated you need to change many things, i don’t recommend if you are not familiar with css/html and photoshop.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

montini Purchased

Hi, I just bought this theme and have a question:

On the Widgets area ( example slide 15/15 http://rttheme15.templatemints.com/admin-panel), “Left Side Bar for Homepage” field “Phone 1” I would like to use “Click-to-call” syntax following the format:

<a href="tel:+1800229933">Call us free!</a>


However, after saving all I get is Call us free!

Is there a way around it? It makes sense to use click-to-call syntax for phone field.

Thanks.

stmcan

Hi, Yes the widget strips the html tags. You can update the code ( rttheme15/rt-framework/widgets/contact_info.php ) with this one http://pastebin.com/bQ6rJMLe

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

TanyaVB Purchased

The support provided is amazing. Also, my client said “I’m so happy I could cry” when her site was finished. Thank you Neo and gang for your amazing work.

stmcan

Hi,

I’m so glad to hear that you’re enjoying our service and the theme. Thank you very much for the kind feedback and purchasing my themes. Best Regards

by
by
by
by
by
by