908 comments found

Hi guys, can you please tell where I can traslate the contact form variable Your Name: Your Email: Your message? send.

stmcan

Hi,

You can use the po files to translate the theme. Please check http://support-rt.com/discussion/2247/translating-themes-by-using-po-files http://support-rt.com/discussion/4439/share-your-translations-with-other-users

Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

abramo81 Purchased

Hi, I have already purchased RT-THEME 15 I would like to know how I can put two or more Product Categories in two or more different pages. Thank you.

stmcan

Hi,

You can use the product shortcode where you can find the it by clicking the shortcode icons on the editor.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hawe Purchased

Hi,

very nice theme! but one problem: i can’t see any boxes or widgets at the homepage. i createt one box and also some widgets – but can’t see anyting at the homepage. what’s the problem?

THX Nico

stmcan

Hi Nico,

Please make sure that you have “Latest Posts” option selected on “Settings->Reading” page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Just created with RT-Theme15 http://www.romantiquariato.it Good docs. The only problem is the xml sitemap that with XML Sitemap Generator per WordPress 3.3 plug-in does not write the custom product post.

stmcan

Hi,

Most probably the plugin does not support custom post types. I’m not sure there is one but please check http://wordpress.org/plugins/? If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I’m trying to create a table in a page with this theme but I don’t see a shortcode for that and if I use normal table html it won’t be responsive. Any plans on adding table shortcodes to this theme?

stmcan

Hi, Please use our support forum at http://support-rt.com to get support. Thank you.

Congrats on your milestone! Keep up the good work. :)

stmcan

Thanks a lot :)

Can´t see the demo there is an error :)

I am having the same problem. I can’t see the demo.

HI Bought this theme, but on activation the layout is all screwed up with left navigation panel stuck to the left and content displaying above the header, all plugins disabled, wordpress 3.7

Default-user

I have resolved the issue, header.php file was 0kb when I checked ftp server, so perhaps transfer issue, display good now.

stmcan

Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

I love this theme and am so happy to see you have made it responsive!!! I am going to update the website I am using it on now, but wanted to check if there was anything I needed to worry about in going from the non-responsive theme to the responsive version? Thank you for your help! I will probably buy again to use on another site shortly! :)

stmcan

Hi,

It is safe to upgrade from previous versions to newer one but having backups is always a good practice and recommended.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I was wondering if you can add videos to the slider? Thanks.

stmcan

Hi,

No the default sliders does not support videos however, you can find a child theme on our support forum to use slider revolution plugin with the theme that supports videos http://support-rt.com/discussion/7275/tutorial-how-to-use-slider-revolution-plugin-with-rt-theme-15

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi There,

We’re having some complaints from visitors to our site saying that the Nivo slider isn’t displayed properly on IE8 on Windows XP. The background of the text and the text itself goes almost completely transparent!

Any Ideas?

stmcan

Hi,

Could you please give us a live url so we can analyze. Please submit it to us by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Updated to WP 3.7.1 and now a number of pages (under Pods) are 404. The odd thing is I only get 404 pages while this theme is active; other themes have no problem. .htaccess is writable, I’ve updated permalinks, etc. and no luck.

Help please?

VerticalMotion

...and it’s also trying to pull those slider variables on sub-pages that don’t even have the slider. It throws the same error on every page of the site.

stmcan

Please revert your all changes or upload a fresh copy of the latest version. The slider problem must be a plugin conflict, if you start a new thread on the support forum about it, we can take a look it shortly.

VerticalMotion

I’ll continue this over at http://support-rt.com/discussion/8620/slider-errors per your request.

Hi, can I change the font of the website? In the admin area on some other way without any coding skills?

stmcan

Hi, Yes, you can change it via Typography Options inside the theme options.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

metusalem

Which font can I change it to? Are there a list or something? Because it’s pretty important that I know which one is possible to use. Thanks.

Hey! Thanks for the theme. It´s great! But i have a question: How do I keep the accordion collapsed by default? Can you help me please? Greetz, Patrick.

stmcan

Hi,

There is an option called “first_one_open” for that. You can find more details about it when you click the accordion shortcode button on the editor.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

fn_mbanga Purchased

Version 2.2 on WordPress 3.7 All sub-menus do not show and there is not + or – in front of the top level menus as used to be.

Any advise?

Thanks in advance

stmcan

Hi,

There must be another issue because we tested with WordPress 3.7 and 3.7.1 Could you please provide use your website url by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

It looks really promising your theme. Congrats :)

I was wondering if the contact form used at the product protfolio section to enquire more information about specific product, could it be configured in a way that the recipient gets a notification of the specific product requested?

Thanks!

stmcan

Hi,

Yes you can use the shortcode in a tab however if you’d like ask more question to the user with the form, you can use a plugin such as contact form 7.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

One more question from my side. Is it possible to work with multilingual language in this theme?

stmcan

Hi,

Yes it is possible. The theme supports WPML plugin.

This theme really looks great and works very well. Easy to use and customize. The support is really helpful. My clients are very satisfied http://www.toitdechaume-ledelliou.fr/ Many thanks for this theme. ;-)

stmcan

Hi Sylvie,

Glad to hear that :) Thanks for the kind feedback and purchasing my themes. Best Regards

ananaves Purchased

I justpurchase thethemeRT-Theme15PremiumWordpressTheme,how do Iinstall onmyftp?

stmcan

Hi,

Please unzip the package into your computer then read the documentation file that inside the documentation folder as index.html

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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