910 comments found

kainoa999 Purchased

How do you list multiple image urls for the Auto thumbnail lightbox shortcode?

stmcan

Hi,

You can use gallery shortcode to list multiple images instead of auto thumbnail shortcode.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

How can I hide the feature image on a post page? I wanted the home page square image to look good so I made it square, but it looks bad on the actual page. I would rather create another banner image for the top of the page. How do I remove the feature image on that post? Also – is it easy to remove the ‘about the author’ stuff on the post?

stmcan

Hi,

You can remove this part http://pastie.org/8550127 from single.php to remove featured from single post pages. To hide about author, just go to Theme Options / Blog Options and turn off the “Author info box under posts” option.

Please note: Creating a child theme is always a good way to edit core files. Please check http://support-rt.com/discussion/2476/how-to-create-a-child-theme-for-rt-theme-15

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

i want to buy above theme… will i get HTML N CSS FILE? & Can i edit according to my requirment??

stmcan

Hi,

No, there is no HTML files comes with the package. But you can find the css files of course.

Default-user

den how i can develop static website?

stmcan

You can’t with WordPress. Try the html version http://themeforest.net/item/rttheme-15-premium-html-template-/1844484 bu please note that the html version is not responsive, yet.

jwvb Purchased

Does this version support Wordpress 3.8?

stmcan

Yes, it does.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

lordgee Purchased

Is the latest version support WP 3.8?

stmcan

Yes, it supports!

Le_Poulp Purchased

This theme makes my wordpress back office very slow.

Do you have any solution to this problem. I have no problem with other theme.

Thanks

stmcan

Hi,

Please try to close the “Update Notifications” inside the General Options.

Regarding the purchase code, make sure you are trying your with your username not stmcan. You can also contact me trough the contact form on my profile page about the issue so i can create an account for you.

Thanks for purchasing my themes.

Happy new year!

Default-user
Le_Poulp Purchased

Happy new year too! No update notification option on thé native wp général option. So i used a plug in and it doesn t work. I can give you access id if you want to Check…(by thé contact form?)

stmcan

Hi,

- Please make sure you have the latest version installed! - Yes, the contact form on this page http://themeforest.net/user/stmcan

Is there a way to make an image on the homepage banner a link instead of the text? I just wanted to use an image but would like to link one of the banner to a page.

stmcan

Hi,

I’m sorry i didn’t understand what you want to create. Could you please give us a bit more details about it by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hello I want to buy this theme. is there a layout builder included? if not can I get a plugin for that?

Default-user

im not sure what that means can you explain in detail please

stmcan

Hi, You can check the admin panel pages via this page http://rttheme15.templatemints.com/admin-panel You can create custom content layouts by using the home page content posts without shortcodes or something else.

I’m trying to enable a homepage slider. I’ve followed all the steps (created sliders in the slider content type, enabled sliders in admin, chosen reponsive for respnosive) but they simply do not show up on the homepage. Help!

Default-user

Just answered my question – under theme customization (WP) choose latest post for front-page

I’d love to increase the width of the content area of 900px, but increasing the width has implications throughout the theme. What do I need to do to increase the width of the content area by 200px?

Thanks!

stmcan

Hi, It is not easy to do it unless recode the css file. Maybe i will provide it with one of the future updates.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

I am using the the styling panel top generate some shortcodes, and for some reason the: Layout, quick stylings and button font work any more.

When clicked, the window comes up, but when an icon is clicked within that same window nothing happens.

How can I fix this?

Best, WN

stmcan

Hi,

There must be an incompatible plugin with that future. Could you please try once again after disabled the plugins one by one.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there!

For some reason my social media icons setup created buttons that link like this example.com/currentpage/www.twitter.com etc.

Where can I fix this? The code in the Footer seems fine?

Thanks in advance!

stmcan

Hi,

Please do not forget to include http:// before your twitter or facebook address.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

And the email address?

stmcan

You all need to put your email address, you can also try to put mailto: before it.

@KellyEff

In order for you to properly link all your social media, you might want to add the https:// in the link.

Best, WN

stmcan

Glad to hear you’ve found already.

Hi, what have I do to if I want no link on an image?

This shortcode

adds a link. But I dont want to have a link, just the picture.

I think I had to use a shortcode because of responsive design!? Thanks and regards, LB

Default-user

auto_thumb width=”286” height=”79” align=”left” title=”bla” alt=”bla”] http://www.way.de/to/picture.png auto_thumb

stmcan

Hi,

You can try to use WordPress’s core image insert tool for that.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello! Firstly congratulations on the theme, I use this resulting steps.

But I have a problem I’m using WPML and I can not synchronize well the shortcode widgets nor the contact form I put the contact form 7 is synchronized, can not find the translation strings

Can you help?

stmcan

Hi,

I am not sure why other widgets has problem. You can maybe ask help from the WPML support team about it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Ok, I am trying to register in your support but no where to find the Item Purchase Code??, And also going to speak with the support WPML

thanks

stmcan

Hi, Please refer this page to learn how you can register to the support forum http://support-rt.com/discussion/395/how-can-i-register

Thank you.

pre-purchase question… Is it possible to place all the body section a little bit lower so more of the background is visible at the top? If so would you help me do it?

stmcan

Hi,

So sorry about the delay! It could be done with a little css tweak easily. When you purchased please contact with use through the support forum at http://support-rt.com so we can provide you the code you need. Thank you for interesting in my themes.

Best Regards

guema Purchased

Hi

I’m trying to get my site in multiple languages. I’m using qtranslate plugin to do so.

I’ve managed to translate most of my site but I can’t seem to translate the menus. Upon googling this problem it seems that I need to change something in the php where the headers are created in order to make it recognize which language menu it should choose. But I don’t know how to work with php. I was wondering if you could help me with this problem.

Thanks!

stmcan

Hi,

The theme does not provide qtranslate support and i am not familiar with the plugin. You may want to contact with the plugin author or use WPML plugin that supported by the theme.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

skehoe Purchased

Hi,

I had the home page and contact page set us fine as shown in the theme, however I can’t seem to get the sliders to work, or for the content to display on the other pages I’ve created.

I’ve been reading through some of these comments and saw that it said the front page needed to show the latest post, instead of setting it up as a static page. I originally had it as a static page, after changing it over to show latests posts, it’s not displaying nothing!! Help please!

stmcan

Hi,

Yes since this is business theme the home page generating automatically so you all need to select latest post inside the reading options. If you have slider and home page content posts, they must be visible on your home page. For further help please contact us through our support forum so we may ask your url or credentials to figure out the issue you having.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

Is there any french version ?

stmcan

Hi,

You can translate the theme easily by using the .po files http://support-rt.com/discussion/2247/translating-themes-by-using-po-files/p1

What are the possibilities for the logo? I want to use a longer logo than the standard one. And what about colours? What is possible for the menu container?

stmcan

Hi,

You can use any height for the logo but its width can not be bigger than 180px.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

by
by
by
by
by
by