296 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, thanks for your beautiful template. I have a question regarding the licence, in the detail section says “You can’t use an Item in a logo, trademark, or service mark.” Does it mean I can not use my own logo on top of website?! thanks

stmcan

Hi,

No! You can create a website and use your own logo and contents. You can change / customize the theme as much as you want and use it whatever purpose you want. The only limitation is, the license is for one website.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user

Thanks for your response. I purchased the template and it’s lovely. the only question I have now is if I can add something like widget for testimonial but in a slider format. I mean some form of widget that can be use for testimonial and visitors actually can slide it to see the other testimonials. BTW thanks for your great template.

stmcan

Hi,

Unfortunately there is no testimonial slider comes with the theme, the testimonial widget is only shows one testimonial. You may want to search a plugin for that through http://wordpress.org/plugins

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Has been a member for 2-3 years

Hi, I have a client who has your RT-16 theme. Can you tell me if it integrates well with Gravity Forms. She is having trouble with the theme css overriding the Form plugin css. Thanks.

stmcan

Could you please open a support request about the issue ( with a screenshot or live url if possible ) by opening a support request on our support forum at http://support-rt.com Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

how can i change the submenu font size, it is too small now.

stmcan

Hi,

Add the following code into the Custom CSS Codes field inside the Styling Options

#navigation ul li {
    font-size: 11px;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
sorenm Purchased

is there a fast way to transfer my website from rt theme 16 to rt theme 17. some kind of conversion method? or I need to build it again from scratch?

thanks

stmcan

Hi,

You’ll need to work on some parts of the website such as featured images. Unfortunately, there is no easy way to do it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi there, Hoping you can help … I have suddenly got this error message on my website …

Strict Standards: Declaration of Menu_Class_Walker::start_el() should be compatible with that of Walker_Nav_Menu::start_el() in /var/www/vhosts/shampooches.biz/httpdocs/wp-content/themes/rttheme16/rt-framework/classes/navigation_walker.php on line 96

Is this something you could help with?

Kind regards,

Steve

Default-user

Sorry .. URL is www.shampooches.biz

stmcan

Hi Steve,

Please make sure you’ve the latest version of the theme installed.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

is this responsive now?

stmcan

Hi Tanya,

Unfortunately not, maybe in the future updates, i have to code a responsive accordion slider first to replace with the current one. Thanks for asking.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kmackay Purchased

Hi, I just recently purchased this theme and its great. I am having only one problem and that is trying to stop menu titles from linking to anything. This can usually be accomplished with a custom menu option and by inserting ”#” as the url for the menu title. Is there any way to do this with this theme as I want my client to be able to just link to other pages with the drop down menu below the title. I hope this makes sense.

Thanks.

Default-user
kmackay Purchased

Solved this problem with WP Page Lists Plus plugin… http://wordpress.org/plugins/page-lists-plus/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, before purchasing the theme, would like to ask some questions. We are preparing online catalogue where will be published about 1000 hotels. Is this theme workable for such catalogue? The hotels must be devided into categories depending on the stars, their position, their type.

Please assist and advise if the theme can be used for the purpose.

Thanks in advance and best regards.

stmcan

Hi,

You can do it by using the categories and there is no category – sub category limit.

  • Exclusive Author
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Europe

Hi, i want to bay this theme for create online hotel booking portal ,, and i have many question, how to add more then one hotels,, how to integrate payment system such as paypal for user pay for room online , hava version to hotel author control own hotel, have a hotel search engine ?

stmcan

Hi,

- You can create unlimited products ( you can use the products for hotels) – You need to find a plugin that lets you accepts online payments, theme doesn’t have a default one. The last two is not possible with the current backend.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

HI, I have purchased the theme and just wonder that how can I remove the words which located on the home page as below:

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor do eius mod tempor labore et dolore magna aliqua. Ut enim ad minim veniam?

stmcan

Hello,

You need to change the posts inside the “home page” custom posts. Please visit the “Setup Assistant” section inside the theme options and read the “home page” section. http://rttheme16.templatemints.com/wp-content/uploads/Setup-Assistant-160x160.png

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years

There is no update since a long time, why ? Do you plan to make one soon ? Thank you.

stmcan

Hi Anne, There will be a major update soon, i will try to make it responsive. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi fantastic looking theme, any news on it being responsive?

stmcan

Hi,

It is the big plan for this theme but can’t say when as i need to code the accordion slider from scratch to make it responsive, first.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi, I have worked with one of your themes before and that was a good experience. For a new client I have found this theme.

My client and I like the theme very much… only I just found out that it is not responsive, hence my questions:

  1. do you have plans to make RT 16 responsive any time soon? If so: great, and what are the expected timelines for that?
  2. if you do not have plans for responsiveness, which theme can you recommend that is responsive, has a high header to fit a square logo and that has the same 4 tiled slider of RT 16?

Thanks & regards, - Frank

stmcan

Hello Frank,

1) Yes I have plans, this theme will be responsive. But i can’t say the date exactly. Because i need to develop a responsive accordion slider before.

2) You can also check my latest themes

http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/discussion/2703099 http://themeforest.net/item/rttheme-18-responsive-wordpress-theme/7200532

but they don’t have the accordion slider and the menu style.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, I’m the website developer for a company bought this wonderful template, I have issue, I need to add more than one photo gallery in one page, each gallery has title, for exp: first life style 2nd landscape 3rd life style..etc the problem is if I click on image and it’s opens as lightbox and then click next the images will continuous showing the next gallery images not stop in one category!

Life Style ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL life style-2[/image] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL life style-3[/image] ?[/photo_gallery]

life style-1[/image]

Landscape [photo_gallery] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL landscape-1[/image] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL landscape-2[/image]? landscape-3[/image] ?[/photo_gallery]

Please advice Thanks

stmcan

Hello,

Please use the account you purchased the theme & register our support forum at http://support-rt.com to get support. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hathoena Purchased

Hello, I’m the website developer for a company bought this wonderful template, I have issue, I need to add more than one photo gallery in one page, each gallery has title, for exp: first life style 2nd landscape 3rd life style..etc the problem is if I click on image and it’s opens as lightbox and then click next the images will continuous showing the next gallery images not stop in one category!

Life Style ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL life style-2[/image] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL life style-3[/image] ?[/photo_gallery]

life style-1[/image]

Landscape [photo_gallery] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL landscape-1[/image] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL landscape-2[/image]? landscape-3[/image] ?[/photo_gallery]

Please advice Thanks

stmcan

Hi,

You can update /rt-framework/functions/rt_shortcodes.php with this one http://pastie.org/private/ys8kcrye0ptgcdpqqapja

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
tanker65 Purchased

I need to create a page with my own sidebar.

I created a new sidebar and I put some widgets on it. To attach this sidebar to a page, I created a new Template, I put a “Widger area – sidebar” into it, and I selected the sidebar I just created. After that I attached this Template to my page.

But the widgets are shown into the main page not in the sidebar.

What is the correct way to add my own sidebar to a page?

Thanks,

Tania

stmcan

Hello Tania,

Please select “Full Width” option under the “Select a Page Layout” option inside the template builder. If you already selected please contact us by opening a support request on our support forum at http://support-rt.com so we can check your website to see what’s wrong

Thank you for purchasing my themes.

Best Regards

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