313 comments found

jlwohp Purchased

Hi Great theme so far,

Just wondering how I can get a gallery or more images into a portfolio post?

Best

stmcan

Hello, You can try to use the Photo Gallery shortcode. Its button available on the editor http://rttheme16.templatemints.com/wp-content/uploads/editor-buttons.png

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hi i bought this theme but in documentation im not able to c the tutorial videos?

stmcan

Hello,

Please try to watch on our channel http://www.youtube.com/rtthemes

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

whisper Purchased

Hi there,

I have purchased several of your themes and they have been wonderful :)

I do however have a small problem that has appeared in my RT16 theme, the categories I have added to the main menu are not working and are now producing a 404 error?

Could you suggest what might be the problem, I have not made any changes to the site the categories links just stopped working?

Any help or suggestions is greatly appreciated

stmcan

Hi,

It sounds like a permalink problem, try to turn back the default option (settings -> permalinks) If you need any further assistance please feel free to start a new thread on your support forum.

And thank you being such loyal buyer of my themes :) It is really appreciated!

THEME UPDATED – Version 1.9 – August 28, 2012

  • improved: twitter widget, now shows older tweets
  • Improved: Admin side css improved
  • Bug fixed https:// bug
  • Bug fixed: minor bug fixed that effects php 5.4 users.
  • Bug fixed: default sidebar position bug fixed on single posts

Hello, awesome template, any way for put a visible title in gallerys? many thanks for help

stmcan

Hello,

You mean “Gallery Shortcode” right? If so, yes you can use the caption=”” parameter of the shortcode.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

kerin01 Purchased

this may be a dumb question – but you were really helpful before. I am currently running rt-16 but want to open an ecommerce shop. Are you planning on adding Woocommerce to 16? If not can I switch to RT-17 without losing all of the work I have done on my current site? thanks in advance.

stmcan

Hello,

Yes I am planning to add WooCommerce support for RT-Theme 16, as well. But i can’t say the exact time, yet! If you switch the RT-Theme 17 you don’t lose any data, but you’ll need to assign the product images again.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

stemalo Purchased

HI, could you please state clearly how to build home page like on demo ? I can found nothing in the documentation and it’s a little bit confusing in the backend.

Thanks Peter

stmcan

Hello Peter,

You can follow these screencasts http://rttheme16.templatemints.com/introducing-template-builder/ and read the instructions that you can find in the “Setup Assistant” section of the theme options.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

stemalo Purchased

Hi, thanks for your quick answer. Now I was able to set the page like on demo. But two things turn me crazy : 1. Which widget I’ve to use to get the Product Categories displayed like on demo ? I tried so many things, but nothing works. 2, The sub—categories are not showing up in the menu. I controlled many times, they are assigned to the main category.

Best regards

Peter

stmcan

Hello Peter,

Please use our support forum at http://support-rt.com to get support. My support team will help you as long as you need them. Also you will receive much faster support because we can easily see who needs assistance, and you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Thank you for purchasing my themes.

Mikeoc Purchased

Hi

I am just wondering is there any way to stop featured images from automatically being loaded into post or pages?

Thanks

stmcan

Hello,

Yes! If you could start a new thread on our support forum at http://support-rt.com we can provide your solutions for it.

Best Regards

THEME UPDATED – Version 2.0 – September 17, 2012

  • Improved: Comment form
  • Improved: CSS files
  • Improved: WP Menus, now users are able to change the menu names or assign their existing menus to the menu locations
  • Improved: Code improvements

i just bought this theme and when i go to install it on WP it says faild due to missing style.css file….. any help?

stmcan

Hello, Please only upload the theme zip file not entire package you downloaded. You can follow this installation video http://www.youtube.com/watch?v=ZyBtB5tJZX4&feature=plcp

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Dear Support team, I have purchased Rtheme 16, on the main product page I can see an animation effect of moving the image a little bit up on mouse click, but it is not happenign with mr, can you please help me to have this feature.

Regards

stmcan

Hello,

It sounds like you having a javascript error on your website. It might be because a plugin. Try to deactivate the plugins one by one to find it. If that doesn’t work, I need to check your website to understand the issue. Could you please provide me your url by creating a new thread on our support forum at http://support-rt.com and follow use the same way for your upcoming support requests.

Thank you for purchasing my themes.

Best Regards

I need to know what is the file for Head and I change the home in dreamweaver, where is the code – <title> Tiles, Glass Tiles and Cobogós – Ibravir </ title> <link rel = “alternate” type = “application / rss + xml” title = “Tiles, Glass Tiles and Cobogós – Ibravir RSS Feed” href = “http://www.ibravir.com.br/feed/” / > <link rel = “alternate” type = “application / atom + xml” title = “Tiles, Glass Tiles and Cobogós – Ibravir Atom Feed” href = “http://www.ibravir.com.br/feed/atom/ ”/> <link rel=”pingback” href=”http://www.ibravir.com.br/xmlrpc.php” />

because I need to manually change.

stmcan

Hi,

it is header.php But if you’d like to take the control of your page titles for SEO purpose i recommend that use a SEO plugin like Yoast SEO Plugin

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

If it is WPML ready I will buy very quick…

stmcan

Hello,

Yes it is ready with WPML ! Also, when you activate the plugin the language flags will be appear on the top automatically. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi,

Love this theme.

Just having one problem – when adding a link or other HTML to the text of a blog post, it loses it’s formatting when shown in preview mode on the blog category page. Is there a way to ensure links will work on both the category preview as well as the full blog post?

Many thanks, Will.

Hi,

Love this theme.

Just having one problem – when adding a link or other HTML to the text of a blog post, it loses it’s formatting when shown in preview mode on the blog category page. Is there a way to ensure links will work on both the category preview as well as the full blog post?

Many thanks, Will.

stmcan

Hello Will,

It is WordPress’ default formatting and not related with the theme. Try to write your html codes in html view and do not change the tabs before save the post.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Responsive version of this? :)

stmcan

Hopefully in the future :)

Hi – Love the theme and its huge set of features. Not seeing anything about slider and static page header image areas in the demo info. Can you use a widgetized image and optin form header with the theme? Is it compatible with MailChimp and Aweber plugins for optin forms?

Looking forward to an answer before purchase ;) Thanks!

stmcan

Hello,

There is no static header image option for this theme. I recommend RT-Theme 17 for great header options http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/2703099

Those plugins should works with the theme if you have any problem please let me know.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Really been enjoying this theme. I have installed the W3 Total Cache plugin trying to optimize the loading time and when I enable Minify settings for JS the slider and menu break. I been using this on 3 other sites and it hasn´t broken any JS. What are my options to still use the minify options but keep the sliders and menu js working? Many thanks! Preview: http://chezslaughter.com/minify

stmcan

Hello,

Yes, some of the jQuery plugins I used for the theme not works when cache plugins try to compress them. You can try other minifying methods that the plugin offers. Unfortunately i don’t have any proper solution for the problem, yet!

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Can I change the color of the background and of the text, so that it can look similar to this?:

http://www.groundsprofl.com/index.html
stmcan

Hello,

Yes you can change the background and the text colors as you wish by using the theme options panel.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

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