313 comments found

seh1970 Purchased

this could help:

open inc/theme-js.php and replace this

wp_deregister_script( ‘jquery’ );

wp_enqueue_script(‘jquery’,’http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js');

with this wp_enqueue_script( ‘jquery’ );

stmcan

Hi,

Yes that’s right! It all because the new jQuery version. Please read my answer here to get the more info about it http://www.support-rt.com/discussion/comment/20052#Comment_20052

The update has just uploaded and waiting in the review queue, it should be available for download in 24 hours.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi all,

I am not sure but i believe all custom questions should be asked and are answered on the rt-support.com forum.

Only pre buying questions are supported here mostly. So please try

http://support-rt.com

The answers are given much faster within 24 hours as far as i recall

Have a great day, S.

THEME UPDATED: Version 2.2 | January 18, 2013

  • Bug Fixed: Slider bugs fixed
  • Improved: Code improvements

Hi, Can I use this Theme 16, Cyrillic-based font drawing. (Ukr or Rus)? Best Regards

stmcan

Hi,

Yes some of the Google Fonts support Cyrillic fonts. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

jbeyler Purchased

Help! The accordion slider was working just the other day…not it’s not. I didn’t make any changes to the site or code. I’m confused. Here’s the site: http://nextstepbaltimore.net/. I see the theme was updated 4 days ago. Perhaps the update resolves the slider issue? How do I download the updated version?

stmcan

Hello,

Yes, the update will be fixed the issue. You can download it again via your Account -> Downloads page here at themeforest than update your theme by following these instructions here http://www.support-rt.com/discussion/368/how-to-update-a-theme#Item_1

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

A few questions before buy.
  • Is it possible on main product categories show all the subcategories(with image and excerpt) belong to this category?
  • Is it possible in menu items categories expand/collapse (toggle)?
Thank.
stmcan

Hi,

- Yes, it is possible if you assign a product both top and sub level categories. - No, it is not. Maybe a plugin can help you!

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

I dont like the rainbow menu. Can it be changed to only one color? Also I would like to know if you can use google fonts prior to purchase. Thanks,

stmcan

Hi, Yes you can control the colors under the menu items via Menu Styling Options http://rttheme16.templatemints.com/wp-content/uploads/Menu-Styling-Options.png

snoo2002 Purchased

hi

i couldnt manage to put a custom side bar on a page that displays page content

basically iwant this page to display its content and a custom side bar

i created the custom side bar and went to template creator but i couldn’t get the default content tab to be smaller so i can put the sidebar beside it

please help

stmcan

Hi snoo2022,

By a mistake I’ve clicked “mark all read” to my all messages and that’s why i missed to answer some messages of this theme. Sorry for the delay!

If you still having the issue, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, can you tell me please how can i remove the border from image? Thanks!

http://i48.tinypic.com/2j5dg6p.jpg
stmcan

Hi snoo2022,

By a mistake I’ve clicked “mark all read” to my all messages and that’s why i missed to answer some messages of this theme. Sorry for the delay!

I think there is a blank template builder module on our page. If you could provide us your website url by opening a support request on our support forum at http://support-rt.com we can take a closer look.

Thank you for purchasing my themes.

Best Regards

seh1970 Purchased

hi, is it possible to change that orange headline at the accordion slider?? and how? possible by css?

ty :)

stmcan

Hi,

If you change the headline color via Styling Options it will also change. But If you would like to change just the headline color in accordion slider you can use the following css code through the Custom CSS Codes box inside the Styling Options


.kwicks li .desc_accordion .title a, .kwicks li.active .desc_accordion .title, .kwicks li .desc_accordion .title a, .kwicks li.active .desc_accordion .title {
    color: #E77927; 
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, can you tell me please how can i remove the border from image? Thanks!

http://oi48.tinypic.com/2j5dg6p.jpg
stmcan

Hi, I have just replied your previous question.

Hi,

Does RT16 is integrated with woocommerce as RT17 is?

Thanks :)

stmcan

Hi, No it is not but I have plans to add this option with the future updates.

vjoho310 Purchased

I purchased this template and I thought it was going to come already set up like the website example? How do I even go about creating the home page? This is VERY confusing!!!

stmcan

Hi,

Please follow these screencasts to learn how to do it by yourself;

http://www.youtube.com/watch?v=ZyBtB5tJZX4 http://www.youtube.com/watch?v=VNZNnnOXO_M http://www.youtube.com/watch?v=t2HcJFX4Aes http://www.youtube.com/watch?v=8s5NLs7r5YE

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

jung921 Purchased

Hi there,

I have updated latest version of this theme but I cannot make default contract form working. I tried different contact form plugins and they works fine. Any idea?

I am using theme v 2.0 and wp v 3.5.1

stmcan

Hi,

The form just using the PHP mail function. Some servers need more complicated codes to work. So I recommend Contact Form 7 plugin if you having the issue.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, I just bought your theme. When i finished of installation, the lines of codes appeared in top wordpress’ page. And now it appears this when I try to build my slider … http://s457580680.onlinehome.fr/promosab/

and images only work on Firefox…

I uninstalled and reinstalled, but nothing changes. Your theme is there any problems?? My client is expecting her site and i don't know what to do to unlock all that ...

thanks to help me

stmcan

Hi Marine,

I’ve replied your question on the forum. Please use our support forum at http://support-rt.com for your upcoming support requests!

Thank you for purchasing my themes.

Best Regards

need help? i finished my page with the theme but now the slider is not working and the menu slide stop working too, and the images of products wont pop up when clicking and open in a new tab!!!! it was ok didnt move anything !!!!! help!!!!

stmcan

Hi,

It sounds a javascript error. This might be causing by a plugin. Please try to disable plugins. For further help please provide us your website url by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

drwooow Purchased

Hi,

First of all… Nice theme! I want to use Helvetica or Arial in my design because its part of the visual identity that I’ve made. However I don’t see them anywhere. Can you help me out.

stmcan

Hi,

Yes, It is possible. Please follow these steps;

1) Go to the typography options and close both “Google Fonts” and “Cufon Fonts” and select your body font family from the standard font list.

2) Paste the following codes into the “Custom CSS Codes” field inside the “Styling Options”

/*changes navigation fonts*/
#navigation_bar.navigation2 > ul > li > a{
font-family: Arial,Helvetica,sans-serif;
}

/*changes heading fonts*/
h1, h2, h3, h4, h5, h6{
font-family: Arial,Helvetica,sans-serif;
}

/*changes the banner text fonts*/
.banner .featured_text{
font-family: Arial,Helvetica,sans-serif;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
drwooow Purchased

Thanks STMCAN,

That was very helpfull.

pconner Purchased

Any chance this will be responsive?

stmcan

Yes, I have plans to make it responsive in a couple of months.

iWarSam Purchased

Hello, I would like to know how I put a slider from another plugin in the theme but that only appears in the home page.

In index.php add the line

<?php putRevSlider( "alias" ) ?>
 <?php
/* 
* rt-theme home page 
*/
get_header(); 
?> 
<?php putRevSlider( "alias" ) ?>

    <?php
.......

<?php get_footer();?>

This method does work but the slider appears on all pages.

The plugin is Slider Revolution Responsive WordPress Plugin.

stmcan

Hello,

You can try the following code to display it only on home page;

<?php 
if(is_home() || is_front_page()){
putRevSlider( "alias" ) 
}
?>

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

drwooow Purchased

Hi Guys,

The website that I am making with this theme has a button called OUR SERVICES. When you roll over it, a drop-down menu appears with several pages. The problem is that OUR SERVICES is a page at the moment. If you click on it you go to an empty page. I don’t want that. I only want the drop-down menu to appear. It must not be click-able. How can I achieve this?

stmcan

Hi,

You should replace the “Our Service” page link in your menu with a “Custom Link” and write only ”#” to its URL field.

Same as the “home” that shown on this tutorial http://support-rt.com/discussion/447/tutorial-using-wordpress-menu-tools

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
drwooow Purchased

Thank you very much. That worked fine :)

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