315 comments found

Hi, thanks for your beautiful template. I have a question regarding the licence, in the detail section says “You can’t use an Item in a logo, trademark, or service mark.” Does it mean I can not use my own logo on top of website?! thanks

stmcan

Hi,

No! You can create a website and use your own logo and contents. You can change / customize the theme as much as you want and use it whatever purpose you want. The only limitation is, the license is for one website.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user
soroosh_e Purchased

Thanks for your response. I purchased the template and it’s lovely. the only question I have now is if I can add something like widget for testimonial but in a slider format. I mean some form of widget that can be use for testimonial and visitors actually can slide it to see the other testimonials. BTW thanks for your great template.

stmcan

Hi,

Unfortunately there is no testimonial slider comes with the theme, the testimonial widget is only shows one testimonial. You may want to search a plugin for that through http://wordpress.org/plugins

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, I have a client who has your RT-16 theme. Can you tell me if it integrates well with Gravity Forms. She is having trouble with the theme css overriding the Form plugin css. Thanks.

stmcan

Could you please open a support request about the issue ( with a screenshot or live url if possible ) by opening a support request on our support forum at http://support-rt.com Thanks.

paulchiao Purchased

how can i change the submenu font size, it is too small now.

stmcan

Hi,

Add the following code into the Custom CSS Codes field inside the Styling Options

#navigation ul li {
    font-size: 11px;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

sorenm Purchased

is there a fast way to transfer my website from rt theme 16 to rt theme 17. some kind of conversion method? or I need to build it again from scratch?

thanks

stmcan

Hi,

You’ll need to work on some parts of the website such as featured images. Unfortunately, there is no easy way to do it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there, Hoping you can help … I have suddenly got this error message on my website …

Strict Standards: Declaration of Menu_Class_Walker::start_el() should be compatible with that of Walker_Nav_Menu::start_el() in /var/www/vhosts/shampooches.biz/httpdocs/wp-content/themes/rttheme16/rt-framework/classes/navigation_walker.php on line 96

Is this something you could help with?

Kind regards,

Steve

Default-user

Sorry .. URL is www.shampooches.biz

stmcan

Hi Steve,

Please make sure you’ve the latest version of the theme installed.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

is this responsive now?

stmcan

Hi Tanya,

Unfortunately not, maybe in the future updates, i have to code a responsive accordion slider first to replace with the current one. Thanks for asking.

Hi, I just recently purchased this theme and its great. I am having only one problem and that is trying to stop menu titles from linking to anything. This can usually be accomplished with a custom menu option and by inserting ”#” as the url for the menu title. Is there any way to do this with this theme as I want my client to be able to just link to other pages with the drop down menu below the title. I hope this makes sense.

Thanks.

Default-user

Solved this problem with WP Page Lists Plus plugin… http://wordpress.org/plugins/page-lists-plus/

Hello, before purchasing the theme, would like to ask some questions. We are preparing online catalogue where will be published about 1000 hotels. Is this theme workable for such catalogue? The hotels must be devided into categories depending on the stars, their position, their type.

Please assist and advise if the theme can be used for the purpose.

Thanks in advance and best regards.

stmcan

Hi,

You can do it by using the categories and there is no category – sub category limit.

Hi, i want to bay this theme for create online hotel booking portal ,, and i have many question, how to add more then one hotels,, how to integrate payment system such as paypal for user pay for room online , hava version to hotel author control own hotel, have a hotel search engine ?

stmcan

Hi,

- You can create unlimited products ( you can use the products for hotels) – You need to find a plugin that lets you accepts online payments, theme doesn’t have a default one. The last two is not possible with the current backend.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

HI, I have purchased the theme and just wonder that how can I remove the words which located on the home page as below:

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor do eius mod tempor labore et dolore magna aliqua. Ut enim ad minim veniam?

stmcan

Hello,

You need to change the posts inside the “home page” custom posts. Please visit the “Setup Assistant” section inside the theme options and read the “home page” section. http://rttheme16.templatemints.com/wp-content/uploads/Setup-Assistant-160x160.png

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

There is no update since a long time, why ? Do you plan to make one soon ? Thank you.

stmcan

Hi Anne, There will be a major update soon, i will try to make it responsive. Best Regards

Hi fantastic looking theme, any news on it being responsive?

stmcan

Hi,

It is the big plan for this theme but can’t say when as i need to code the accordion slider from scratch to make it responsive, first.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi, I have worked with one of your themes before and that was a good experience. For a new client I have found this theme.

My client and I like the theme very much… only I just found out that it is not responsive, hence my questions:

  1. do you have plans to make RT 16 responsive any time soon? If so: great, and what are the expected timelines for that?
  2. if you do not have plans for responsiveness, which theme can you recommend that is responsive, has a high header to fit a square logo and that has the same 4 tiled slider of RT 16?

Thanks & regards, - Frank

stmcan

Hello Frank,

1) Yes I have plans, this theme will be responsive. But i can’t say the date exactly. Because i need to develop a responsive accordion slider before.

2) You can also check my latest themes

http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/discussion/2703099 http://themeforest.net/item/rttheme-18-responsive-wordpress-theme/7200532

but they don’t have the accordion slider and the menu style.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hello, I’m the website developer for a company bought this wonderful template, I have issue, I need to add more than one photo gallery in one page, each gallery has title, for exp: first life style 2nd landscape 3rd life style..etc the problem is if I click on image and it’s opens as lightbox and then click next the images will continuous showing the next gallery images not stop in one category!

Life Style ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL life style-2[/image] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL life style-3[/image] ?[/photo_gallery]

life style-1[/image]

Landscape [photo_gallery] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL landscape-1[/image] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL landscape-2[/image]? landscape-3[/image] ?[/photo_gallery]

Please advice Thanks

stmcan

Hello,

Please use the account you purchased the theme & register our support forum at http://support-rt.com to get support. Thank you.

Hello, I’m the website developer for a company bought this wonderful template, I have issue, I need to add more than one photo gallery in one page, each gallery has title, for exp: first life style 2nd landscape 3rd life style..etc the problem is if I click on image and it’s opens as lightbox and then click next the images will continuous showing the next gallery images not stop in one category!

Life Style ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL life style-2[/image] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL life style-3[/image] ?[/photo_gallery]

life style-1[/image]

Landscape [photo_gallery] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL landscape-1[/image] ?[image thumb_width=”135” thumb_height=”135” lightbox=”true” custom_link=”” title=”sample image” caption=”“]URL landscape-2[/image]? landscape-3[/image] ?[/photo_gallery]

Please advice Thanks

stmcan

Hi,

You can update /rt-framework/functions/rt_shortcodes.php with this one http://pastie.org/private/ys8kcrye0ptgcdpqqapja

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I need to create a page with my own sidebar.

I created a new sidebar and I put some widgets on it. To attach this sidebar to a page, I created a new Template, I put a “Widger area – sidebar” into it, and I selected the sidebar I just created. After that I attached this Template to my page.

But the widgets are shown into the main page not in the sidebar.

What is the correct way to add my own sidebar to a page?

Thanks,

Tania

stmcan

Hello Tania,

Please select “Full Width” option under the “Select a Page Layout” option inside the template builder. If you already selected please contact us by opening a support request on our support forum at http://support-rt.com so we can check your website to see what’s wrong

Thank you for purchasing my themes.

Best Regards

Hi, my client can’t see featured image in single product page… configuration are: Windows 8.1 with Chrome… I see everything on mac chrome, safari, firefox… do you know this problem? (an exemple here http://divisepertutti.it/prodotto/sommelier/ ) thank you, Nico

Default-user

...and if I share page with facebook i can’t see featured image too.

stmcan

Hi Nico,

I’ve just tested with Chrome 34 on Windows 8.1 and there is no issue with the featured images. Theme must be improved and a special code must be added for facebook featured images on sharing. Currently FB provides a image list to select automatically.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Hi stmcam, thank you for your reply. The problem are only in customer computer an +d only in a part o images…:( bah. thank you, anyway. nico

I have scheduled to update my RT 15 16 17 and 18 websites next week. They are all compatible with WP 3.9. Is this one RT 16 also compatible?

stmcan

Hello,

An update almost ready to go for RT-Theme 16 and hopefully it will be available in the next 48 hours.

stmcan

Hi, I just wanted to let you know that the new version is available to download now.

cmsadmin

Awesome. Thanks for the great theme and support.

Hi!

I don’t see the icons of the shortcodes of RT-16 Theme Into page & post . I had installed the WP-editor plugin, I disabled but the shortcdes are not seen yet! I have the newest version of wordpress.

I am not sure, but I think the RT-editor stopped to work after the update

Any idesas?

Tania.

Default-user

Well, I noticed that in a clean installation of wordpress + RT-Theme, the shortocdes of the theme dissapear from the post/page editor after the update to v3.9! I have the latest v of RT-16!

Default-user

OK! I set the “toolbar toggle” button clicked as shown at: http://cl.ly/image/3A3y2T0M1y18/Image 2014-04-24 at 11.07.59 PM.png

Thank you!

stmcan

Hi Tania,

So it is working now, right? If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi stmcam, can i put pagination or next-older product in single product page? thank you, nico

stmcan

Hi Nico,

Unfortunately, this option is not available for the theme, yet.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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