stmcan

stmcan supports this item

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325 comments found.

Hello there, LOVE the theme, but any update on responsive funcionality ? My client wants it responsive and that is a MUST for him. Keep up the good work !

Hi,

Thanks for your feedback. I can’t say when it will be available but am looking for a way to get it done as soon as possible. Thank you for interesting in my themes.

Best Regards

Hello, what is new in the update from 15 May 14?

The update addresses a tiny bug that comes with version 2.4

Version 2.4.1 | May 14, 2014
Fixed: show/hide box border option issue fixed on template builder

Hi, I’ve just downloaded this theme and so far I’m very pleased with it. In the PSD folders I can only see the home page layout and some buttons and ribbons. Can you please send me a download link to the other pages as well – I’ll need to edit those too, many thanks in advance!

Hi,

Unfortunately, there is no other files like a PSD template, only the home page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Can I use a custom slider plugin with this theme?

Hi, You can use but there is no guarantee that you’ll get the same look and location with the default slider.

Hi,

I’m building my website with your theme, and i don’t know how to set up de contact icons on the footer, and i don’t find it on the documentation.

How can i do it?

my website is : www.palamosboats.com

Thanks!

Hello,

Please go to RT-Theme 16 -> Social Media Options

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Is there a way to make the first slide of the accordion slider stay open / expand until you hover over another slide?

Hi,

Isn’t it like that? If you move your cursor right-left they must be stayed as expanded, if you move out of the slider they close. I have no other solution other than this.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Dear Sir,

My footer is double, why, it is a bug??

http://studiobest.hu/istvan/

Hi,

In your “Default Home Page” template there is a “Sidebar” module that displays the same widget areas as the footer. So, either you can remove the module or change the sidebar locations inside the module.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thanks for purchasing my themes Best Regards

Hello,

This theme looks great and I would like to purchase it.

Please confirm whether or not it is Responsive.

Thanks.

Hello, Unfortunately it is not responsive. Thank you.

Hello.. Please help. I would like to detach the colors on the main page widget area and have them to be seperate. Please advise on how best I can go about it

Hello,

I couldn’t visualized the page you want to create. Could you please show us on a screenshot and submit it to our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there,

Theme has been running great, but out of the blue when i try to access admin dashboard i get this error:

Fatal error: Cannot re-assign auto-global variable _POST in /home/kcsaddle/public_html/wp-content/themes/kc/rt-framework/classes/admin.php on line 540

Can you please advise how I get my dashboard back :)

Hi,

First thing, update your theme to the most recent version ( 2.4.1 ) and if that doesn’t solve your problem please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

OK updated and still error, posted to your support :) Ty

Hi,

I can’t download the update version of the theme.

Please help me.

Thanks Daniel

Hello Daniel,

Please contact with Envato support to get help about it. http://support.envato.com/

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi!
How can the PIN on the g-map be shown?

Thanks,
Tania

Hello Tania,

You can search for a plugin that lets you create google maps with pins.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Thank you for your response. Rgs

You are welcome Tania.

Hi! Fist of all, congratulations for the theme; it’s great!

I wonder if it’s posible to change the size of the images in the Blog Index.

Thanks!

Hello,

Yes you can change the image heights http://rttheme16.templatemints.com/wp-content/uploads/Posts.png

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hello!

That’s great. Thank you!

Best Regards

Hi !

I updated the new version of RT Theme 16. It would appear a “mobile” menu if i understand well. But it won’t. How can i do ? Is it a frequent problem ?

Sorry my english.

Best regards.

Hello,

This theme is not responsive so you will see exactly same version with mobile devices.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello!

I just bought your theme and I installed woocommerce.

The problem is that my products pages look like Full width pages (From left to right) in my screen. I mean the content appears just over the margin of the screen…

http://goo.gl/IFE8vY

Why is this happening? Could you please give me a hand with this?

Thanks in advance.

Hello,

The theme is not compatible with the plugin. You must have a compatible theme in order to use that plugin. Such as RT-Theme 17 or RT-Theme 18

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

OMG! really?

Is there any way to change my theme for the one you suggest? I mean, can I request a refund? or something similar?

I did not realizaed this theme was not compatible with woocommerce… besides that I just realized your theme is not responsive… I need to change it…

I look forward to your reply! ;)

I am sorry to hear that! Unfortunately I have no control over the financial process, only envato can refund so please contact with envato support for further help for this.

hi, want to buy the theme , I’m no expert on wp , and I wonder if in the breakdown of “products” (eg ) no possibility that is displayed in a single column , one item over another, with the photo left txt and right , this is settable ? and finally if I can add a shopping cart to any Wiget , thanks

Hi

Rt16 is not responsive and has no buildin woocommerce support. You will need rt17, rt18 or rt19 (the next theme) for this.

I have no idea what you mean by “breakdown…” the products can be altered by some code tweaks.

Best regards,
Theme support

Hi, will there be a responsive version of this theme someday? I don’t need a exact date, just the info ;-) Thanks a lot!

Hi

Unfortunately there are no plans in that direction.

Best regards,
Theme support

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

Hello, My client has a site that was built for her a few years ago using RT-Theme 16. She loves the way her site looks and is happy with the theme’s customization tools and template builder. She wants to update responsive without changing the look. I’m wondering if any of your other themes creates a similar looking site so I could swap out fairly seamlessly.

Hi

Swapping to another theme that comes close to it will be rt18 i guess. But the menu looks different. It does not have the colored stripes per menu group.

It will also take some work as the template builder has been rewritten completely and also the custom post types. They now support the default featured image besides the image gallery system your theme has.

I don’t know how many templates you have created.

RT19 does not have the template builder anymore but uses the visual composer. This means that you have to redesign your pages using the new methode we embeded and which we will be using in the future new themes.

Please feel free to ask if you have any further questions.

Best regards,
Theme support

DQueen

DQueen Purchased

Hi I have had this theme for some time it looks great but failed Google’s new mobile-friendly test www.google.com/webmasters/tools/mobile-friendly/

Will you be offering an update that eliminates this problem?

Hi,

Unfortunately, this theme is not responsive, so it is almost impossible to pass the test unless coded as a responsive theme (it is a big job) which is not in our future plans.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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