313 comments found

lanedia Purchased

Hi,

me again! My navigation menu still doesn’t want to show up… and I also have the same problem than unown : it works very very slow… Please, help mr fix it up!

Thanks

stmcan

Hi,

Did you have created your menus by using Appearence -> Menus of WordPress Admin.

I recommend that read “How To Create Navigation Menus” section of the Setup Assistant or the tutorial http://support-rt.com/discussion/447/tutorial-using-wordpress-menu-tools

Also, as I replied “unown”, it might be an issue related with the Theme Update Notifier, disabling the feature by General Options probably resolves the problem you having.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, Can i add some predefined fields on product page for some technical specification on products in catalog ? And later i will need some search over that fields. Is this all ready posible or will be developed in some later version ?

stmcan

Hi, No it is not possible and needs custom coding. Thanks for interesting in my themes, please do not hesitate to ask if you have any further questions.

Best Regards

lanedia Purchased

Thanks a lot stmcan, everything works fine now : it is not slowing down any more, and concerning my menus, I was using a former menu I created before purchasing your theme. Still, there is something that seems not to work, it is the window on the left called “emplacements du theme” in French, that must be something like “theme’s location” in English. It doesn’t save… But no big deal for me I think I don’t need it.

Thanks again!

stmcan

Hi,

I’m not sure what kind of issue that you having with the menus, but i can try to help if you could contact me trough the contact form on my profile page. Please provide me url of your web site and a temp. wp account if you could.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

sayyam Purchased

Hy It would be very easy for a user if the Template Builder is given within the page editing at admin side also. it is really a good suggestion.

sayyam
sayyam Purchased

Will that be added in upcoming releases or not ?

stmcan

No, It won’t be added!

sayyam
sayyam Purchased

well hope to c this feature in my next purchase of rt17 :)

Hi, The theme looks great and I am about to purchase it. Just have a quick question. Can the accordion slider move automatically? if not can this feature / function be added easily?

stmcan

Hi,

No, the accordion slider script that has been used for the theme not support such an action and I don’t think it’d be easy to add. Thank you for interesting in my themes.

Best Regards

Lecoco Purchased

Hi Tolga,

I acknowledge your message about my request search bar custom. All customers ask for something they don’t understand. There is not basic asking when it doesn’t work for us. I do not think you should be a super developer to buy a great theme but you need a great support for all levels of customers. Thank you for continuing to remain professional and courteous with all your customers.

Best regards and great theme anyway.

Lecoco

stmcan

Dear Lecoco,

I have provided a solution with edited codes and instructions for your customization needs! First of all, you should understand that I don’t have to provide this kind of service, I did because want to be sure all my clients are happy! Apparently you don’t have enough php/wordpress knowledge to use my instructions that I provided over the forum. After replied your 20+ support requests I am really sorry to read this feedback. If you want to make big customizations I recommend that hire a professional.

Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Best Regards

Hi, I need to change the background of the slide bar and also the footer where is the copyright. I went to the “Styling options” and changed the colors in “Custom Background Color for Header and Footer” but had no effect on the home page. See in www.casinhadebrincar.com.br/provence/ Where can I change these colors? Thanks a lot

stmcan

Hi,

You’re using a custom pattern image for the header and footer and it covers up the colors that chosen. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thanks for purchasing my themes Best Regards

Lecoco Purchased

Dear Tolga,

As you see, we are not a web developer, we are a clinical IT consulting group. Actually, we need a search bar on the home page and we have followed you instruction provided about to update;

1) sub_page_header.php with http://pastie.org/3686251 2) header.php with http://pastie.org/3686254

So we got a syntax error, and it doesn’t work for me and We asked you for advices. Yes we are new on this forum and your theme files structures is very clear and when you ask to update some specific file, it’s easy.

We need only the search bar on the home page by we got this message. If somebody can help we really appreciated.

Parse error: syntax error, unexpected $end in /home/content/05/9129705/html/wordpress/wp-content/themes/rttheme16/header.php on line 140.

In Montreal, it’s hard to find a professional to work on the code of another developer. So if you have any reference we will really appreciate that.

Thanks for your professionalism and have a great day.

Lecoco

stmcan

Hi Lecoco,

I am sorry about it! I forgot to delete a line when I trying to customize header.php for your needs. Please update the header.php with this one http://pastie.org/3752390

Lecoco Purchased

Also,

Your theme is perfect for our business style, and you did a great job to make it easy for every type of client.

We appreciate all you did for our web project.

Best regards.

stmcan

Thank you very much!

anvith3 Purchased

Anyway I bought the theme and it is simple AWESOME !!!! I always admired the RT series of themes but this one is simple superb!! keep up the good work.

stmcan

I am glad to hear you liked it! If you need assistance, please feel free to ask. Thanks for purchasing my themes, it is really appreciated!

noon30 Purchased

Hello, love this theme.

Can’t get the flickr widget to work though. Was there an update i missed?

noon30 Purchased

Just did the latest update and I still can’t seem to get the Flickr Widget to show up in the footer of my homepage.

Anyone else having this problem?

Oh, got it…I needed to enter my User ID, not my Username.

stmcan

Glad to hear you have managed to solve it.

Hi there, I’m building a website for an architecture firm with your theme, which I LOVE … thanks for the great work!!!

On the main Portfolio page, I would like to list all of their projects, organized by category, with the name of each category above the thumbnails. Using the Default Portfolio Template inside the Template Builder, I’ve almost been able to do all of this. But how can I list the name of the category at the top of each section, above the thumbnails for each category?? See the screenshot below for an example… I want to add the items circled in red but can’t figure out how.. been trying for hours so any help is appreciated! >screenshot

Thanks again for all of your work… this truly is a wonderful theme and I’ve loved working with it!

stmcan

Hi,

It needs custom coding but I will try to help you. Please start a new thread on my support forum at http://support-rt.com and refer the conversation.

If you need additional assistance, please feel free to ask. Thanks for purchasing my themes, it is really appreciated!

Best Regards,

Rusola Purchased

Hi, Is there a shortcode for a tick?

stmcan

Hi,

You can add via editor http://rttheme16.templatemints.com/wp-content/uploads/editor-buttons.png click the second icon then the lists options.

If you need additional assistance, please feel free to ask. Thanks for purchasing my themes, it is really appreciated!

Best Regards,

TW1 Purchased

Just purchased your theme and trying to set it up – on the demo version of the template, on the homepage there is a the animated images with the four bars that animates when you mouse over them. How and where do I set this up on my site?

stmcan

Hi, You can add slider module and select accordion slider.

TW1 Purchased

I fixed the above problem – but now have encountered a different, more significant problem and need help immediately.

I can’t save/update any of the modules under the “Default Home Page Templates”. Nothing I try is working. Please help me out ASAP . I have posted on your site about it here:

http://support-rt.com/discussion/3262/can039t-update-banner-box-text#Item_2
stmcan

Hi, It works fine at my end! I’ve replied the forum thread also, looking forward to hearing from you.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Rusola Purchased

Hi,

Ive put the shortcode for the bullets as follows:

Grange Kitchen Conversation

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque non eleifend tellus. Ut dui velit, porttitor et accumsan ac, faucibus placerat sapien. Ut sapien erat, vulputate non ultricies id, venenatis ac mauris. Morbi sit amet diam ut tortor pellentesque gravida vitae id eros. Aliquam gravida lacus massa, eu rhoncus metus.

  • Unordered list test
  • Another list element.
  • Yet another element in the list.
  • Some long text. Lorem ipsum dolor sit amet, consectetur adipisicing elit.
photo_gallery http://www.dcwpropertyservices.co.uk/wp-content/uploads/2012/03/18112011124.jpg [/image] but the problem is using the products i have added a product picture and the ticks show under the picture i have tried right align and also putting in a column but it does work can you help example page: http://www.dcwpropertyservices.co.uk/product/grange-bank-kitchen/
stmcan

Hi,

You can add following css code into the Custom CSS Codes field inside the Styling Options

.product_detail .check {
    list-style-position: inside;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Rusola Purchased

Thanks for the quick response, I have another question which i hope will be the last….... I would like the just title and content on the products page to appear before the pictures from the “other images for this product” – is this possible? – PS great theme. 5 *s from me!

eg http://www.dcwpropertyservices.co.uk/product/wyke-kitchen/

stmcan

Hi,

I’ve customized for you, please replace the single-products.php with this one http://pastie.org/3774816

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

v12group Purchased

Is there a way on the portfolio page to list your categories in the portfolio so you can view by category.

stmcan

Yes, you can list the portfolio categories in the sidebar. In order to do that;

- Create a custom menu through the Apperance -> Menu - Insert portfolio categories into the custom menu - Go to Apperance -> Widgets - Drag&drop “Custom Menu” widget into the “Sidebar for Portfolio” widget area

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello I found your amazing theme, you’re the best. I have a question before making a purchase: You can build a page with 810px wide with the Template Builder. I need to build a site that has a custom page to Facebook with new dimensions of the timeline. From already thank you. Marcelo

stmcan

Hi Marcelo,

You can use the home page custom post with full width (940px) or 4:5 width (748px) also smaller layout alternatives are available. Thanks for your interest in my themes. Best Regards

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