stmcan

stmcan supports this item

Supported

1192 comments found.

laipreu

laipreu Purchased

Hey there ! Thx a lot for the theme, it’s really helpfull. I have a question. I create sidebars by the sidebar creator, 3 sidebars (1/3 each) to create a line. One of them has the “recent posts” widget, but the pics width are 100% width. I would like have like this theme : http://rttheme17.demo-rt.com/home-page-3/ I changed the size in the widget page, but there is no effect. I have that : http://img11.hostingpics.net/pics/484627recentposts.png

Thx a lot

Hi

You just need to create on sidebar and add 3 widgets in there. Then create a template and and a sidebar element and select that sidebar in that element in the template.

Assign the template to a page.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

laipreu

laipreu Purchased

My problem isn’t the “templating”, it’s works fine. My problem is the width of images. Mine : http://puu.sh/kD5E4/4dfcb9a11c.jpg What i would like : http://puu.sh/kD5Gp/9c223144de.jpg And my widget configuration : http://puu.sh/kD5WQ/8634015049.png

I don’t see where the problem is.

Hi

Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.

http://support-rt.com/

Thank you.

Best regards, Theme support

laipreu

laipreu Purchased

Hey there (again) :) Can i customize a category template page ? Adding some shortcodes for one category ? I just find how customize the products page (via template builder).

thx a lot

Hi

Categories dont have templates. They can not use the template system.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Hello there ;

Nice theme by the way..; ? like rt themes and bought 3 of them already…

But i want to ask someting…What is the white cross line in background? For ex: look at albayrakcatering.com

Ty.

And how can i erase it ? on dashboard?

Hi

Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we can not provide support this way

http://support-rt.com/

Thank you.

Best regards, Theme support

You could try custom css though as documented in the forum
#container {background-image:none;}

Please put this custom css code into the custom css field of the theme styling options (rt14 – recent) or general settings (rt 9 until rt 13).

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

The manual does not provide any information on the use of the contact form. I researched the board at its center Help and also found nothing, by the way the search the Help Center has not worked. Can you help me?

Hi

it is not clear what you want to do by reading above. But can you please post your question in the forum and add more details about your problem in that thread.

http://support-rt.com

Thank you

Best regards,
Theme support

http://docs.rtthemes.com

Thanks, I got it.

3danny

3danny Purchased

There is a way to fix menu in top when scrolling down the page (as in rtheme 18,19)? thanks

Hi

Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.

Also add more details as by reading above i have no clue what your issue is.

http://support-rt.com/

Thank you.

Best regards, Theme support

Hi, I have a question before I buy it. On the home page, there is a possibility that there are no individual columns? (No space between each column)

Thank you!

It seems I have lost responsiveness with Wordpress 4.4 on this theme.

Hi

i replied to you in the forum. It is not caused by wp 4.4 but more likely by a hacked website. All the body classes are missing

Best regards,
Theme support

Hi

We have asked you for ftp and wp-admin logins in the forum. You never replied. Did you resolve your issue?

Best regards,
Theme support

Hi,

I already set alt text and title of img in Media Library. But when I go to view source code, I didn’t see any alt text OR title. What is the problem? Is there any solution?

Thank you!

http://www.ctrugsinc.com/product/alphabet-rug/

Hi

We replied to you in our forum.

Best regards,
Theme support

searchly

searchly Purchased

Can I have shortcodes for columns to use on pages other than home page?

Hi

if you use the template system and build a normal website page yes you can but you have to add the default post page content module to the homepage template. This way the default page content is dragged in.

http://i.imgur.com/6B48gSp.jpg

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

webimage

webimage Purchased

I purchased this theme and have the latest version 2.9.4 installed. However, I am receiving the following message about WooCommerce template files being outdated. Will you be updating these files soon? Thanks! And I want to also say, your theme is excellent! I have purchased dozens of themes and this one is top-notch!

“Your theme (RT-Theme 17) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

Hi

You can find the answer in our forum.

http://support-rt.com/forums/topic/outdated-copies-of-some-woocommerce-template-files/

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

exenazko

exenazko Purchased

Hello, I have pluging must have access to wp-admin/admin-ajax.php from both back-end and front-end. This themes which were preventing access to this file Can i have help please ?

Hi

Can you please contact your hoster on this as this is wordpress related not caused by the theme.

Try and remove or rename your htaccess file.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

exenazko

exenazko Purchased

Hi, I tested this in local (wampserver), when I disables the theme the pluging working properly ! i will check with the htcacces file

Thanks

what php version is your wamp? Php 7? that wont work yet as the theme is not yet php 7 ready

lumuw

lumuw Purchased

Hi, how do I embed youtube videos in the page so they’re responsive? They’re getting cut off when watched on mobile devices at their default size of 560×315 if embended via the youtube provided embed code?

Is there a specif method to use to embed videos into pages and posts that would make them responsive?

Thanks for the great theme :)

Hi

Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.

http://support-rt.com/

Thank you.

Best regards, Theme support

lumuw

lumuw Purchased

ok

lumuw

lumuw Purchased

Done

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