1048 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, purchased the RT-Theme 17 theme (wonderful !!!), and i like it very much. I’d like to know how it is possible to configure the slider like the demo http://rttheme17.demo-rt.com/ (different images, a background image, etc… )

Thank you!

stmcan

Hi,

The home page slider created with the rev slider plugin. You can follow this screencast to learn more http://www.youtube.com/watch?v=odBffheAoyc&list=UUUgp3_72vj9w3M-8Luxxyjw

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

i cant instal the theme:

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

stmcan

Hello, It is a common issue;

Please follow these instructions http://www.youtube.com/watch?v=MQmlux7yzfE&list=UUUgp3_72vj9w3M-8Luxxyjw

Also, here is a text from the “support” tab of this page about it;

Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
digidam Purchased

Hi. I change the server and suddenly i got some wired bugs about images I can’t upload images correctly,the images are corrupted and out of Proportion.. can it be the code/theme or something with the server? any idea?

stmcan

Hello,

It must be something related with WordPress installation. You can try to disable the plugins and the theme to test it to be sure.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
neidy Purchased

WPML plugin are included? or I have to purchase separately?

stmcan

Hi,

No it is a premium plugin and you need to purchase it separately from wpml.org.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dafnaviv Purchased

How can I enable the RTL in my website? Thanks

stmcan

Hi,

As I know you need to install WordPress as RTL language. But please head over WordPress.org forums to learn more because i don’t have deep knowledge about it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
onesa Purchased

hi, we’re testing your theme on a 3.8 install. contrary to what happens on another published website, which is on a 3.7 install, we find the test backend extremely slow, it takes too long to do changes, load images and content updates. is there any issue known about the theme on WP 3.8? both websites are on the same hosting company. we like the theme very much, we find it very flexible and we’d like to use further for other projects we have. please let me know

Default-user
onesa Purchased

nevermind… I just fixed the issue by disabling the “update notifications” function in the General Options tab. this is a great theme. here’s an example of how the theme can be customized to fit everyones’ needs:

http://www.santaluciaagnone.com/

THUMBS UP!

stmcan

Hello, I’m glad to hear you have managed to solve it and really liked what you did with the theme. Great work!

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
cmsadmin Purchased

Maybe a silly question about disabling the theme update notification.. Is it disabled if you check the box or uncheck the box? Kind of confused because what it says in the theme options.

stmcan

Hi,

I added this option after the theme released, that’s why the question is strange for backward compatibility. Please make it off to turn off the notifications.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dafnaviv Purchased

Hi, I would like to know if I can upgrade my WordPress version to 9? Thanks.

Default-user

I mean version 3.9 off course.

stmcan

Hi,

You can upgrade to WordPress 3.9 but make sure you have installed the latest version of the theme v2.8

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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