I wish to know if the template is not vulnerable for the XSS Vulnerability.
I am patching all my templates and plugins, so that is why I ask. Thanks in advance.
The theme is secure! Just make sure that you’ve the latest version installed ( Version 2.9.2 ) which comes with the patched TGMPA class.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
I have a problem that i cant click on the “edit” button in the template configurator. So i cant edit the pages. Delete and cloning button works. I can also change nothing in the option three. Do you know how to fix this issue?
Please use the account which you purchased the theme and use our support forum at http://support-rt.com to get support. Thank you.
Hi All,If you would like to receive support, please post your questions on our forum at
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best RegardsTheme Support
I was just wondering if this theme would be compatible with Visual Composer plugin?
I have never tried it. So i cant answer this 100% sure, but i believe it could cause issues.
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
How I update internal links for “https” ?
Use a replacement script as explained here.
If you have any further questions please create a account on our user forum with your purchase key.
Is there a facility to add ‘Testimonials’ or could you recommend a plugin that is compatible with your theme for this please?
The theme has a build in testimonials widget. See the wordpress appearance widgets section.
If you have any further questions please create a account at our forum with your purchase key.
Note : we have not tested any plugins in this theme.
Thanks for the reply, does your built in testimonials widget have the options to rotate testimonials? or just display one.
Hi there.. does your built in testimonials widget have the options to rotate testimonials? or just display one. And how do I add this widget to a page??
I have some trouble with WPML different language editting.
in the homepage the banner is not translatable. Home page content and different components in theme editor can not be translated to different languages seperately.
how can i do this?
Need some help.
Please post the question with the themeforest id you purchase the theme with or even better create a user account on our forum with your purchase key and post your question(s) / issue(s) in there as we dont provide support by the comments on themeforest.
Sorry for the previous question, here is the same one with my purchased acount.
Hi, I have some trouble with WPML different language editting. in the homepage the banner is not translatable. Home page content and different components in theme editor can not be translated to different languages seperately.
how can i do this? Need some help.
The best way is creating another template for the second language. However, everything can be translatable via WPML tools. For example, you can translate the banner text by using WPML’s string translation plugin.
I have changed the banner from string translation but nothing changed. I guess doing something wrong. Now i can not go back to the theme before i install WPML. so no chance to do it in separate theme installations. do you have any advice?
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
Pre-purchase question – I will be building a website for our rental company. We rent items for parties. The goal is to list our products, have the customer add the items to a shopping cart, and choose the specific date(s) for when they need those items.
Is this theme capable of calendar dates for products or the entire cart order? If not, can you recommend a pluggin that you think would best accommodate our needs.
We do also sell items off, meaning not every single item will need a rental calendar.
This only can be done with an additional plugin for WooCommerce plugin. There are many plugins on the market to add additional fields and variations for the product or cart. I have just found this one https://wordpress.org/plugins/woocommerce-jetpack/ but didn’t tried. All i can say that you have to combine WooCommerce and another 3rd party plugin to create something like that.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Is there a way to add the “Search box” feature to the homepage, maybe with the template function or something?
I should say, other than the Widget feature since it places it at the bottom. I will start a thread in the Support.
Checkout the top level threads in our rttheme17 section of the forum
The first one answers your question.
Hi – I was trying to set up a photo gallery through WordPress by going to Add Media>>Create Gallery. In the past, on other WordPress sites this function has allowed me to create a simple gallery with a lightbox & navigation to scroll through the images. However, now when you click on an image it just opens the image in a new page as opposed to a pop up where you can scroll through the images. Can you please help?
Here’s the url: http://fairhopecabinetry.com/?page_id=2526
you need to use the gallery shortcode or the thumbnail shortcode to accomplish that as the theme has no code to display the wp gallery in a lightbox.
Also the nextgen plugin can do so as far as i know from looking at it in the far past before the takeover.
Can you tell me how to display products and product categories in sidebar widgets, hence all categories that I have created are not visible in widget section..?
Do i need to create all of that in post section of wp, not in product section?
Or I need to install woo commerce to display products and their’s categories on pages? Don’t need woo commerce for other purposes (like selling), because I only need to display products of a company for review..
I answered your question on the forum. Thank you for posting in there as that is where we provide support. You can use a custom menu with categories and the wordpress custommenu widget to display your categories.
If you have any further questions i see yah on the forum
Hey there are you aware of the woo commerce updates? My theme is up to date … but woo commerce is saying. ” rttheme17/archive-product.php,
rttheme17/content-product.php version 1.6.4 is out of date.
The core version is 2.4.0,
rttheme17/content-product_cat.php version 1.6.4 is out of date.
The core version is 2.4.0 “
You can find the answer in the forum
You can find the answer here : http://support-rt.com/forums/topic/ready-for-woocommerce-2-4-x/
Hello – I am having the same issue as Jiemayn above with regards to WooCommerce. However my larger problem is one that has started on a site that has been live for a couple of years.
Uncaught Error: cannot call methods on tabs prior to initialization; attempted to call method ’> .pane’ You need to check the JS issue for that shortcode/the other plugin/theme which you are using.”
I’ve also got problems on another site for the same client – http://www.cameroncoaching.com.au/our-services/business-and-corporate-coaching/ and screenshot here in case you’re not seeing the same thing as me – http://pasteboard.co/2O0qtCgT.png The Twitter widget in the Footer, and Testimonials widget in the sidebar are pushing all the content to the right when viewed in Firefox (on both Mac and PC). This is occurring on both these website mentioned. We have spent hours trying to sort it out, but no luck. Do you have any ideas what might be going on?
Any advice you can offer would be greatly appreciated, as I don’t know what else to try to fix this.
Sorry, I have just posted this question on the Support Forum.
Thank you. We will pick it up from there.
I replied in the forum. Can you please get back to us in there if you still need help on your issues. I would like to see this resolved.
No, I have not resolved this issue. Your forum post basically told me I hadn’t posted the question correctly and gave me a whole lot of information about how to correctly post a question. It wasn’t very helpful.
I’m getting very slow load times from Google Fonts, is it possible to have them loaded locally?
That is not possible. It depends on your country and the internet back bone of your country and the hickups in the google servers etc etc.
There is nothing we can do about this.
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