stmcan

stmcan supports this item

Supported

1178 comments found.

banned

banned Purchased

I wish to know if the template is not vulnerable for the XSS Vulnerability.

I am patching all my templates and plugins, so that is why I ask. Thanks in advance.

Hello,

The theme is secure! Just make sure that you’ve the latest version installed ( Version 2.9.2 ) which comes with the patched TGMPA class.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

I have a problem that i cant click on the “edit” button in the template configurator. So i cant edit the pages. Delete and cloning button works. I can also change nothing in the option three. Do you know how to fix this issue?

Thijs

Hi Thijs,

Please use the account which you purchased the theme and use our support forum at http://support-rt.com to get support. Thank you.

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

whisper

whisper Purchased

Hi there,

I was just wondering if this theme would be compatible with Visual Composer plugin?

Hi

I have never tried it. So i cant answer this 100% sure, but i believe it could cause issues.

If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.

http://support-rt.com/

Best regards,
Theme support

How I update internal links for “https” ?

Hi

Use a replacement script as explained here.

http://support-rt.com/forums/topic/tutorial-how-to-move-your-demo-test-wordpress-site-to-another-domain/

If you have any further questions please create a account on our user forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

whisper

whisper Purchased

Is there a facility to add ‘Testimonials’ or could you recommend a plugin that is compatible with your theme for this please?

Hi

The theme has a build in testimonials widget. See the wordpress appearance widgets section.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

http://support-rt.com/forums/topic/adding-reviews-to-product-section/

maybe this

http://codecanyon.net/item/reviewer-wordpress-plugin/5532349

http://codecanyon.net/search?utf8=%E2%9C%93&term=testimonial&view=list&sort=&date=&category=wordpress&price_min=&price_max=&sales=&rating_min=

Note : we have not tested any plugins in this theme.

Best regards,
Theme support

whisper

whisper Purchased

Thanks for the reply, does your built in testimonials widget have the options to rotate testimonials? or just display one.

whisper

whisper Purchased

Hi there.. does your built in testimonials widget have the options to rotate testimonials? or just display one. And how do I add this widget to a page??

Hi, I have some trouble with WPML different language editting. in the homepage the banner is not translatable. Home page content and different components in theme editor can not be translated to different languages seperately.

how can i do this? Need some help.

Thanks

Hi

Please post the question with the themeforest id you purchase the theme with or even better create a user account on our forum with your purchase key and post your question(s) / issue(s) in there as we dont provide support by the comments on themeforest.

http://support-rt.com/

Thank you.

Best regards, Theme support

zgryet

zgryet Purchased

Sorry for the previous question, here is the same one with my purchased acount.

Hi, I have some trouble with WPML different language editting. in the homepage the banner is not translatable. Home page content and different components in theme editor can not be translated to different languages seperately.

how can i do this? Need some help.

Thanks

Hello,

The best way is creating another template for the second language. However, everything can be translatable via WPML tools. For example, you can translate the banner text by using WPML’s string translation plugin.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

zgryet

zgryet Purchased

Hi, I have changed the banner from string translation but nothing changed. I guess doing something wrong. Now i can not go back to the theme before i install WPML. so no chance to do it in separate theme installations. do you have any advice?

Hi

Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?

http://support-rt.com/

Thank you.

Best regards, Theme support

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

Pre-purchase question – I will be building a website for our rental company. We rent items for parties. The goal is to list our products, have the customer add the items to a shopping cart, and choose the specific date(s) for when they need those items. Is this theme capable of calendar dates for products or the entire cart order? If not, can you recommend a pluggin that you think would best accommodate our needs. We do also sell items off, meaning not every single item will need a rental calendar.

Hi,

This only can be done with an additional plugin for WooCommerce plugin. There are many plugins on the market to add additional fields and variations for the product or cart. I have just found this one https://wordpress.org/plugins/woocommerce-jetpack/ but didn’t tried. All i can say that you have to combine WooCommerce and another 3rd party plugin to create something like that.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Is there a way to add the “Search box” feature to the homepage, maybe with the template function or something?

I should say, other than the Widget feature since it places it at the bottom. I will start a thread in the Support.

Hi

Checkout the top level threads in our rttheme17 section of the forum

http://support-rt.com/forums/forum/wordpress-themes/rt-theme-17-wordpress/

The first one answers your question.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Hi – I was trying to set up a photo gallery through WordPress by going to Add Media>>Create Gallery. In the past, on other WordPress sites this function has allowed me to create a simple gallery with a lightbox & navigation to scroll through the images. However, now when you click on an image it just opens the image in a new page as opposed to a pop up where you can scroll through the images. Can you please help?

Here’s the url: http://fairhopecabinetry.com/?page_id=2526

Thanks -

Hi

you need to use the gallery shortcode or the thumbnail shortcode to accomplish that as the theme has no code to display the wp gallery in a lightbox.

Also the nextgen plugin can do so as far as i know from looking at it in the far past before the takeover.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Hello,

Can you tell me how to display products and product categories in sidebar widgets, hence all categories that I have created are not visible in widget section..?

Do i need to create all of that in post section of wp, not in product section?

Or I need to install woo commerce to display products and their’s categories on pages? Don’t need woo commerce for other purposes (like selling), because I only need to display products of a company for review..

Best regards, Pakito

Hi

I answered your question on the forum. Thank you for posting in there as that is where we provide support. You can use a custom menu with categories and the wordpress custommenu widget to display your categories.

If you have any further questions i see yah on the forum

Best regards,
Theme support

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

Jiemayn

Jiemayn Purchased

Hey there are you aware of the woo commerce updates? My theme is up to date … but woo commerce is saying. ” rttheme17/archive-product.php, rttheme17/content-product.php version 1.6.4 is out of date. The core version is 2.4.0, rttheme17/content-product_cat.php version 1.6.4 is out of date. The core version is 2.4.0 “

Hi

You can find the answer in the forum

You can find the answer here : http://support-rt.com/forums/topic/ready-for-woocommerce-2-4-x/

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Hello – I am having the same issue as Jiemayn above with regards to WooCommerce. However my larger problem is one that has started on a site that has been live for a couple of years.

My website is here – http://www.cameronhypnotics.com.au/client-testimonials/ This site has always displayed the Testimonial Categories within Tabs, but that is no longer working. The Testimonials developer’s response was ” I checked your site through the debug console and seems like there some issues with the “Tabs” shortcode that you are using. It is throwing javascript error below. Uncaught Error: cannot call methods on tabs prior to initialization; attempted to call method ’> .pane’ You need to check the JS issue for that shortcode/the other plugin/theme which you are using.”

I’ve also got problems on another site for the same client – http://www.cameroncoaching.com.au/our-services/business-and-corporate-coaching/ and screenshot here in case you’re not seeing the same thing as me – http://pasteboard.co/2O0qtCgT.png The Twitter widget in the Footer, and Testimonials widget in the sidebar are pushing all the content to the right when viewed in Firefox (on both Mac and PC). This is occurring on both these website mentioned. We have spent hours trying to sort it out, but no luck. Do you have any ideas what might be going on?

Any advice you can offer would be greatly appreciated, as I don’t know what else to try to fix this.

Regards Melanie

Hi

I replied in the forum. Can you please get back to us in there if you still need help on your issues. I would like to see this resolved.

Best regards,
Theme support

No, I have not resolved this issue. Your forum post basically told me I hadn’t posted the question correctly and gave me a whole lot of information about how to correctly post a question. It wasn’t very helpful.

No, I have not resolved this issue. Your forum post basically told me I hadn’t posted the question correctly and gave me a whole lot of information about how to correctly post a question. It wasn’t very helpful.

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

mikepanic

mikepanic Purchased

I’m getting very slow load times from Google Fonts, is it possible to have them loaded locally?

Hi

That is not possible. It depends on your country and the internet back bone of your country and the hickups in the google servers etc etc.

There is nothing we can do about this.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

by
by
by
by
by
by